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March 2024 by Nikki Marks
Quick and professional service! The staff is quite pleasant every time I come here for services.
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March 2024 by Andrew Roberson
Cassie west did a wonderful job helping me today
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March 2024 by Sparkle Shepard
Cassie did wonderful !!! Quick service !!!
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February 2024 by Tamika Bradshaw
Cassie was very very professional and knowledgeable. She know her stuff soft spoken and genuine. Thanks Cassie for your support
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February 2024 by Alicia Murria
Extremely helpful in getting my car serviced same day with no appointment. The wait was expected, but not too long of a wait. I was advised to have other work done and I did; I wasn't expecting the extra costs but Cristian helped me to save some money! I've been visiting this Firestone for some time (3 different cars) and I've always been satisfied. Thanks
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February 2024 by Michelle C
Great service and experience with Cassie W., confirming the appointment, timing of service, explaining the servies and current promotions. Great work done by the mechanics servicing my car. The staff at the Riverdale, MD location are reliable and efficient.
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February 2024 by tiffani shields
I had a fantastic experience at Firestone today, thanks to Cassie. She was incredibly pleasant to interact with, making the entire process smooth and enjoyable. Not only was the customer service top-notch, but the service on my vehicle was completed much quicker than I anticipated. I highly recommend this location (Riverdale Park, MD)for anyone looking for efficient and friendly car care. Kudos to Cassie and the team for their exceptional work!Tiffani
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February 2024 by Yolanda C
I always get quality service. Been coming here for years.
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February 2024 by Kaitlin King
Cassie kept me well-informed of the status of my vehicle and explained everything clearly when the courtesy check showed I needed to get a new battery and my break fluid changed.
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February 2024 by Naivtheemcee
Cassie was amazing with being helpful and making sure I was informed with my car. I highly recommend and will bring my car to this firestone each time!!
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February 2024 by Phillip Armstead
Very helpful and patient
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February 2024 by Christopher Van Buren
Customer Service was excellent.
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February 2024 by Demetrius B
Very professional establishment and the woman at the front(apoligize for not getting name) was very thorough in doing her job. She had command of the location, running register, assisting clients walking in, relaying information to the technicians, and all in a efficient manner. Had to get Audi towed for blown tire, they took care of all 4 tires for a great price which I needed servicing on anyway and in a timely manner, especially being a walk in. They servicey car better than the audi dealership and again are truly professional! ????
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February 2024 by APRIL SMITH
It was good
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February 2024 by Ahmad Walton
I’m only giving this a 3 star because of the Store manager Cristian Martinez he is awesome in every way when it comes to customer service. The mechanic that worked on my car not so much because ever since I had work done on my ford F1-50 I’ve been down here a total of 6 times! I got work done on 1-27-2024 and I’m here to day on 2-8-2024. The mechanic did something to my left side wheel and I kept telling them that but I was getting the run around on what was wrong so I took my F1-50 to a new mechanic and he told me that the wheel bearing was damaged and I was like wow thats why the mechanic cut all of my safety features like the hill side ford f1-50 hill side assist not available and back up camera assist etc and the light for the service traction came on when they give me my F1-50 back it’s been hell!! I had to call out of work a few times because of this smh.
