{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“David was so helpful. We drove from the Towson store to get a specific color iPhone they have in stock at this location. They had the phone waiting for us, and got us in and out quickly. Thanks so much ?”
“A huge THANK YOU to Tyzaya for the FABULOUS service today. Truly! After spending an eternity on the phone with 611 customer service, I was instructed to go to a store to complete my request. I arrived at this store today with documents in hand and after being greeted by several representatives (thank you!), I was initially told that they could not complete that service onsite. I was told that it was something that corporate did NOT allow them to do onsite. I would have to call the 611 customer service number...again! I was despondent. Thankfully Tyzaya asked me to take a seat so she could assist me with the issue. She was with me every step of the way and was so understanding. After 45+ combined minutes on hold, waiting, talking with different representatives on multiple phones, she finally helped me get my issue resolved. Can't believe it is finally DONE after all of the back and forth with the AT&T customer service line. THANK YOU Tyzaya and team!!!! Very friendly and helpful. Would highly recommend this location. Fabulous!!!”
“Ingrid & James were awesome in porting over a business number to personal account and setting up new phones! Very patient and courteous. Highly recommend this store for all your wireless needs!”
“The whole experience was great, Joseph was very nice, helpful, knowledgeable, and patient with all the questions I had, he made sure I was a happy customer leaving the store.”
“Dayshawn was very pleasant, patient, and made a challenging decision easy. He was very knowledgeable of the options for the android versus iPhone.i stuck with android Samsung 24 love it!”
“Over the past few years I've been a frequent customer. 3 broken phones & 1 broken iPad. To this day I am still amazed at their ability to resurrect my devices from the graveyard. Great service, great prices, quality repairs. HIGHLY RECOMMEND!!!”
“I went into the ATT store with intentions to switch to a new provider. Kyle sat with me and went over all my concerns and I left with a iPhone 14 and very pleased. Kyle kept me with ATT, he’s a great value to your company”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
“Jessica at the Cricket Store in Arbutus is fabulous!! She is so helpful and very kind personality..She is my person at the store I will only interact with..She is knowledgeable and when it comes to the cell phones .I can't tell you how many phones over the years she has been there for me when I have purchase for my granddaughter..She is a very important asset to the store..Thanks again Jessica !!”
“Alana the manager of the Owings Mills store gave me great service, is very patient and knowledgeable. She helped me out tremendously on giving me the phone help and knowledge.”
“This ol'lady needed help getting up and running for home internet/Wi-Fi. The young lady and gentleman (employees) were very patient and informative! Came home, plugged up, and set go! Nice clean store!! NETFIX here it come!!”
“AJ was so kind and helpful to my family yesterday . Hands down 10/10 customer service ! Also worked very quickly in helping us get her a new phone . Keep it up !”
“If I could give this location & staff 10 stars I absolutely would!
Me and my husband came into this store to view different phone plan options.
At other locations like T-Mobile & AT&T they were very pushy when it came time to exploring different phone plans. But here at Verizon, Amon was super helpful (not pushy at all). He gave us our space to make our decisions!
We later came back about a month later to pursue the Unlimited Plus plan. Again, Amon was super helpful, patient and kind. He answered all of our questions, gave us a clear view of what our phone bill would be before hand, showed us many different options. Hands down one of the best retail managers I’ve ever dealt with in years! And in 2024 great managers like Amon are very hard to find. So, I give him and this store a lot of props!
Everyone should definitely look into this location if pursuing Verizon.”
“The staff at the Hunt Valley location, including Gianni Costantino, Trevor, and Pat Hogan, were exceptionally professional. Upon entering, I was warmly greeted and promptly asked how they could assist me. The facility was immaculate, with employees actively cleaning the shelves and equipment. Their professionalism and commitment to excellence were evident.”
“Syed helped out and was very patient as was I as it took over 2 hours for customer service to answer the phone to fix an issue. He’s very knowledgeable and would have had it addressed earlier if AT&T would have answered the phone. He kept a positive attitude throughout. Will be back if we have any further issues. And AT&T customer service main office, fix the wait time for dialing in especially when it is an AT & T store calling. I’m tired, I’m thirsty and shouldn’t have had to be here that long for something so simple. And Kudos to Syed for keeping me calm. Great employee.”
“I was her with my broken screen and syed help me with a reasonable price compare to other mall compeptirers..and clean my charging port for free of cost mostly recommended my freiand and family people to him..”
“Sunday, I received detailed information regarding how to manage my broken charger port on phone. The phone Tech on duty checked my phone and noticed the Charger Port was damaged. Instead of trying to sell me a new phone since it would take 10 days for a new charger port to arrive. The attendant looked up my account, found I carried insurance on my phone, which I forgot about. Attendant wrote down the number for me to call to file a claim. Upon calling to make a claim I will now receive a new updated phone byTuesday. Excellent service rendered. ???”
“Kevin and his co-worker ( name?...Brunette lady) were very professional and helpful. Unfortunately, even with Kevin's best effort, Boost Mobile is having problems, therefore I wasn't able to transfer my number to Cricket. It is what it is. Nonetheless, I would recommend this location.”
“What an impressive contrast against the Reisterstown location! Polite, helpful staff. They listen, they resolve problems. The store is clean , large , comfortable. Thank you, Pikesville staff, to all of you!”
“He was very great to me he's a good cash kid to me and he treated me very well as anyone should when they go into a store to purchase something he was very very great and I very really like his extent that he gave me and his work and it's time that he spent with me telling me about the phone thank you and have a nice day write off thank you”
Mobile Phone Accessories
“I had a fantastic experience at My Gadget Repair techs Cell Phone Repair! They went above and beyond by offering to send out my iPhone 12 to get the screen repaired, which wasn’t an option at other repair places I checked. The staff were incredibly pleasant to speak with, making the whole process smooth and stress-free. I’m thrilled with the service and will definitely be coming back for any future repairs. Highly recommend!”
“Excellent customer service! Reena assisted me with everything from upgrading my account (got me a better deal) to setting me up with a better payment plan. If I could give her 10 stars I would! I really appreciate her assistance!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Nice words?So I was at this location and randall'stown.And the person that helped me name is Hassan and he did a wonderful job of helping me.And I want to give him all the props I can on this sithat's good.I don't know that though”