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June 2024 by Amelia Price
Walked in needing a sympathy bouquet, walked out 15 minutes later with a beautiful vase of flowers! I showed her an idea of what I wanted, what colors I liked, and my budget, and she nailed it. Really amazing customer service--I will absolutely return the next time I need flowers! The pictures I'm posting don't do the bouquet justice.
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May 2024 by Lashawna Spencer
Running around for prom and totally forgot to place an order for a corsage and boutonniere. After calling a bunch of florists everyone told me it was going to be short notice. Called J florist and she told me to come place and the order by 5. I placed the order on Thursday and picked up on Saturday. She was friendly when I explained my situation, not irritated like some others I reached out to. The shop is pretty, she helped me pick out something that she could prepare with short notice. But she still wanted to please me. Great customer service. Thank you for helping out!
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May 2024 by Chrisoula Kakavas
I sent my friend flowers for her birthday and she was so happy with them ?
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April 2024 by Malcolm
Omg! Look at my arrangements! They did a fantastic job! Communication was everything and my WIFE loved her flowers. I will order from them again. Dont read the bad reviews .. they are excellent
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April 2024 by Angelo Banning
I called in twice and both times the lady who answered the phone pretended that she could not hear me and kept hanging up.
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February 2024 by Mary C.
I have done business with J Florist on Waltham Woods in the past and was absolutely shocked and greatly offended when I stopped in out of concern for an order that had not been delivered. I ordered a plant to be sent to my Doctor's office in November and upon my last doc appointment found out it had never been received, the doctor 's staff even checked their security camera footage from that time frame and saw no one come to the door with a plant or flower arrangement . When I went to speak to the florist about this she acknowledged the correct address but accused me and the doctor and his staff of lying about the incident. I said it must have been a mistake, which can happen to anyone but she continued to accuse everyone of lying and said they must have it!!! She was completely unwilling to make any sort of compensation. I will never step foot in J Florist on Waltham Woods Rd again. Mary C
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January 2024 by Kalee Sexton
I ordered an arrangement for delivery the next day. It was supposed to be a surprise, but the lady refused to deliver without confirmation that someone was home to receive the flowers. Two days after I ordered them, I assured her that the recipient was home but she said she was unable to deliver them because it was too late (it wasn’t even 4pm yet) and could try the next day. At which point, the flowers would have been three days old, plus the recipient would be at work the next day and unable to receive them. The lady then said the recipient could come pick the flowers up. I said absolutely not, the flowers were intended to be a surprise gift. I will definitely never use this florist again, I have never run into this issue with any other flower shops.
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December 2023 by Kalee V.
I ordered an arrangement for delivery the next day. It was supposed to be a surprise, but the lady refused to deliver without confirmation that someone was home to receive the flowers. Two days after I ordered them, I assured her that the recipient was home but she said she was unable to deliver them because it was too late (it wasn't even 4pm yet) and could try the next day. At which point, the flowers would have been three days old, plus the recipient would be at work the next day and unable to receive them. The lady then said the recipient could come pick the flowers up. I said absolutely not, the flowers were intended to be a surprise gift. I will definitely never use this florist again, I have never run into this issue with any other flower shops.
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June 2023 by Elise Eason
I called because I wanted a certain arrangement. Always scary ordering flowers because you simply are not sure what they will end up sending. The recipient is thrilled, stated “Best bouquet I have ever received”. Will definitely use JFlorist again and will recommend to others in this area. Outstanding!!
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June 2023 by Sue B.
I have used many florists but I have to say J. Florists is one of the best. I have ordered from them multiple times and they have always made beautiful arrangements. My last order was for a funeral and the arrangement was stunning. I received many compliments on the arrangement. I will definately continue ordering from them.
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March 2023 by Sharon Kropkowski
We recently had them make a flower for my Mom's funeral .The Arrangement was huge and just Beautiful!!! It was over and above what we expected!JK will be my go to florist! The lady there was so nice and helpful.Thank you!!!
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February 2023 by Shelley K.
I was so delighted and impressed by j florist. The lady was so nice and helpful. She designed something within my budget. The bouquet was bigger then it should have been. These days I don't find really good customer service and products at the same place very often.
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January 2023 by Lekeisha Tucker
The upside.... I went to J Florist for a last minute surprise. I ordered 62 red roses for my moms 62 birthday. The owner was really nice and worked really fast to get my order ready. I was very pleased with how the arrangement looked. The downside... I purchased the flowers on 12/26/22 and by today 1/3/23 the flowers need to be thrown out. I was so so surprised because my mom has many plants and is very experienced with taking care of her flowers. I thought the flowers would last my mom longer. I paid 89$ dollars a dozen.. For all that I could have got them from Giants or Safeway grocery store ?
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April 2022 by Joey L.
Worst Customer Service Ever To make the long story short. We called to tell them that the roses in the arrangement are wilted when we got it. She said well I am doing this for 20 yrs and nobody complained... so this is how they handle customers service at its finest I don't have the words to describe my sad. phone experience.
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February 2022 by Bob Arnold
The best! We Used Florist for weddings, Valentine Day, Birthdays.Mothers Day-Wonderful beautiful flowers!
