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October 2023 by Dee B.
I was referred to South County Auto Repair by a mutual business associate. The owner, John Garrett, and I agreed on a cost to do the repairs before he started the work and he delivered excellent service for the agreed price in a professional and efficient manner. In fact, I referred him to someone else the same day that he was servicing my car and they, too, were equally satisfied with the same quality service received. Consequently, I would not hesitate to refer John Garrett to my friends and family when they need a reliable, honest and knowledgeable auto mechanic to get the job done in a clean and customer-friendly environment.
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September 2023 by Jahleel Drigo
Updating this review. They really didn't do a good job. Poor attention to detail or perhaps it's an utter lack of concern. Connected my airbag without a ground wire and made me pay for completed job. Then, they wanted we to pay again to fix their screw up. Only realized something was up because the horn didn't work. If I happened to get into an accident, would the airbag even deploy? That was a red flag for me. I shan't be going back.
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August 2023 by Denia Nassar
We called and spoke with Mr. John who was very helpful and knowledgeable. It was a pleasure to go to his shop where our rear axle on our Porsche was done. Other shops charge three times the labor fee. Honest service.
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June 2023 by Linda Woods
I have been taking my care to this shop for the past 10 years. I have a 2001 Lexus ES300, and thanks to Mr. John (the owner) I basically have a brand new car. They have worked with me to replace almost everything on the car. Most recently, I had to have the engine replaced. Wasn't happy about that, BUT, Mr. John was able to find me a used, low mileage engine, installed it and didn't break my pockets. Some people feel their prices are a little high, but please consider the rising costs of Everything, AND paying for RELIABLE, KNOWLEDGEABLE and TRUSTWORTHY employees. I highly recommend this shop.Service: Engine repair
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June 2023 by dreammr64 lynn
Two services in less than one month for the same issues?...Not sure what to think but they seemed nice enough.
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May 2023 by Josephine Cannella (Josie)
I called and explained the noise of the brakes. John said I could come in and they’d look at it. He gave me a very reasonable estimate and they fixed it right away. I was able to do work for my business while I waited at a table in a comfy chair in the waiting room. He showed me the old brake pads and rotors as well the new brakes that were in their place. I was very pleased with the service overall.Service: Brake service & repair
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January 2023 by Joshua Lavender
Very happy with John’s work and service! He replaced the engine mounts and the oil pressure switch, solving two major problems — rattling and a leak. He charged me nothing for a diagnosis, and instead of talking vaguely about what might be the issues as another mechanic had done (before charging me $110 for that privilege), he showed me what the issues were, giving me confidence the $1200 job would resolve them. He knocked one of the other mechanic’s theories out of the running from the get-go, saving me a few hundred dollars. He did the job on the quoted cost and on time. I appreciated his honesty and professionalism.Service: Engine repair
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January 2023 by hope wood
I went to South County Auto Repair while visiting family for Christmas. My car starting having engine trouble and they were the nearest mechanic. The owner and staff provided me excellent service and repaired my car the same day of my appointment. If I'm in town again and need a mechanic, this would be the only place I would call.Services: Auto engine diagnostic
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January 2023 by Marcus H
Mr John and his staff know what they're doing! I dropped my car off with him and he went out of his way to pick me up from my house once it was fixed. My car runs like a dream and I'll be sure to be back when I need my car repaired.
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December 2022 by Diana Shirer
Fully recommended - prompt service and made me feel like my vehicle was in capable hands.
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November 2022 by T. Fairley
Mr. John is a man of his word and about taking care of business. Easy to talk to, professional, honest, and assertive. He replaced the exhaust and steering column on my Chevy Classic. My car sounds amazing and rides smoothly. The prices are respectable because the work is exceptional. Mr. John is officially my new mechanic here in the DC area.Services: General repairs & maintenance
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November 2022 by Tiffany Crawford
Very unprofessional and rude. My car broke down and this was the shop that was supposed to accept my warranty, then they never sent the invoice over to warranty company to get paid and told me they won't fix my car until they get paid from the warranty company, if you know warranty companies they typically don't pay the shop until they confirm with customer that issue has been fixed I was from out of town for a wedding in DC on a Friday and they didn't do their job of sending the invoice over to warranty company until 4 pm that Friday shop closed at 6, then when they found out how they would get paid from warranty my bill went from the original quoted price of $600 and some change to $900 and come change then leaving me with $300 and some change to pay out of pocket which I was okay with because I needed my car I was stranded with children, then they flat out told me were not dealing with this anymore until Monday. Owner was flat out yelling in my face so I had to get my car towed from this shop to a whole different town, thankfully because the part he had was a used part from another car that probably would of broke on me as well so he was trying to sell me a over priced used part, steer clear if your not from this town this shop is located find a better shop. Save yourself the headache and stress!
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August 2022 by Mellanesheia Martin
Mr. John is Awesome owner very nice and understanding I would recommend this Shop to EverybodyServices: General repairs & maintenance
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July 2022 by Marlon Norman
My car was stalling pretty bad due to bad sparkplugs and i needed to get that fixed as well as an oil change. I had called and spoke with John who was pretty knowledgeable and very helpful. They got me in and out just in time for my work appointment! Quick and professional customer service! I would definitely bring my baby back for service in the future!
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April 2022 by Antwan Ford
They changed my motor in my car they charged me $1000 called two days later and said they want $300 more just to take the transmission out to now they call and say they don’t Kno wats wrong with my car now it don’t have power and I can’t drive it and they refuse to fix itService: Engine repair