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December 2023 by Becky Gotti
If I could give zero stars I would. I was at the pump, putting in my rewards number in, and the pump was not taking it. So I went inside and asked the cashier to assist me. He had the worst attitude ever. After I typed in my alternate ID, he looked at me and threw his hands up. I questioned him and asked what’s the matter, and he starts yelling, saying “you need to pay for it”. It was a very disgusting attitude. Terrible customer service.
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October 2023 by marcus clinkscale
Very professional with safety inspectionArun did all kind of cars inspection in very professional manner
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May 2023 by Cordell Brewton
The place stinks and the service is terrible. They damaged one of my rims when I went for a simple tired plug. Not only did the guy drop my rim on its face two times but the manager stated “accidents happend and I’m not paying for/buying you a new one”. Would not let them touch your car at all! THEY DONT CARE ABOUT YOUR PROPERTY!!!
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December 2022 by Diana Shirer
Good service. Went in for state inspection and they were thorough, letting me know what repairs I needed - wiper blades and bushings. Unhappy about failing the inspection, but better safe than sorry!
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November 2022 by Cesar D.
worst costumer service ever dont go there just drive somewhere else, cashier/lady need yo have better customer service
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September 2022 by elaine wilson
The cashier went beyond the call of duty when I presented her with the problem I was experiencing!
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August 2022 by Blaine Rivas
Lady inside at the counter was sweet and wonderful. The repair shop employees, however, were rude and seemed to like dodging my questions. Overall, the service was competed but I won't be coming here again.
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August 2022 by Uchenna Ezibe
One of the best inspection places I've been to. Ejaz (the inspector) was knowledgeable, efficient, and extremely courteous. Top notch service. Will definitely be back!
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July 2022 by Gaby L.
They overpriced a State inspection, also the waiting time was a bit too long. Could do better
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July 2022 by Lamont Rob
PLEASE DO NOT TAKE VEHICLE HERE FOR INSPECTION! I REPEAT DO NOT BRING YOUR VEHICLE HERE FOR AN INSPECTION! I brought my vehicle here on the 16th of June 2022, I paid them for the work that needed to be done in order to pass a MD state inspection. Brought it back today after all work was completed, just for EJAZ ARSLAN(inspector) to tell me it failed again with a smile on his face and needs 800$ more dollars worth of work done to it in order to pass. I asked how did you not catch this before, he shrugs his shoulders and says "idk, things happen". This AUTO SHOP WILL NOT BE RECIEVEING ANYMORE of my money because of EJAZ ARSLAN. Of you choose to got to them good luck, don't say I didn't warn you.
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April 2022 by Rafe Alondo Watkins
A Month ago I Took My Truck in For Repairs.... Not even a Complete Month Later I'm having the same problem....
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December 2021 by Martin E.
Absolutely horrible customer service. Took my car here for a vehicle inspection after relocating to Maryland from California. Car has BMW factory tint on it that's legal in California but apparently too dark for Maryland. You would think the guy working would be sensible seeing California plates on a high end vehicle and would work with me to get a customer for life. Instead, he was a complete j*** about it, failed my vehicle inspection, and entered the tint issue into the MVA database so now I can't go anywhere else to have my vehicle inspected other than the State Trooper. Likely going to cost me around $300-$500 to have the factory tint removed that's not even dark or black tint. I'll never come to this place again, and you shouldn't either. They're not interested in customer service or even being courteous and practical. Get your vehicle inspection or service elsewhere!
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November 2021 by Kenneth Perry
Helpful staff. Clean restroom.
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July 2021 by Dave S.
After being turned away from no less than 6 Different MD Safety Inspection Locations, I was referred to the St. Barnabas Shell station. Arriving shortly after 4pm, I was sure they would turn me away but Hasan immediately took me in, put my car on the lift and proceeded to do a full inspection while explaining everything to me! I learned he had been at work since 6:30am and could have easily told me to bring the car back tomorrow and gone home for the day! What a great man! Also Bill at the cashers window was very nice, cool, professional and accommodating! I was so happy that even after spending $89 for the inspection, I tipped Hasan for being so nice, professional and caring. Today gave me hope and I felt compelled to post this review in the hopes this Shell station Mgmt receives it and Hassan & Bill get recognized for going over and above for me today! May God bless you Gents!!!
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June 2021 by Joshua Henkle
Great guy working there. Let us use the restroom, unlike the 7-11 next door. All their windshield washer buckets were full too. Great for getting the bugs off.
