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October 2023 by SA
Update: went to deposit cash at the ATM and the ATM ate my money and froze then had to go through the inconvenient process of calling to file a dispute and to go through headache with this never have. I had an ATM do this and it should never do this, and it’s stressful for a customer to have all their money, just disappear in a metal box that you have no power to do anything with a nobody at the bank will help youHorrible service and no drive up teller service or separate business teller line
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March 2023 by Muhammad Idrees
I like service Bank of America, inside employees respect good take care of customer, I like that I am certified with Bank of America system??
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October 2022 by Francisco Martinez
This is the worst bank I been to in years! I went in to open a bank a count and waited for over an hour with nobody to even come talk to me they just told me to sit and wait at the entrance and nothing! Am so glad I didn’t open an account with them. STAY AWAY FROM THIS PLACE! Zero Stars.
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August 2022 by Naze' Malone
TERRIBLE SERVICE!!THIS LADY WAS SO LAZY TO CASH ME CHECK SHE SAID THEY COULDN’T. I CAME TO THE CLINTON LOCATION AND HAD NO ISSUES !!
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July 2022 by מדר w ffc Zip אביעד
Joshua is the best!!!Kind and patient and even though he was with a mask I know he did everything with a smile
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April 2022 by Leslie Arnelle TV
I actually like this location . however, tonight my check got stuck in the atm . I hope it is resolved in my favor quickly. will update my rating after.update . as of 4.20.22 I changed my rating to 5 stars as the issue was quickly resolved in my favor . thank you :)
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March 2022 by Henok Garedew (Henny breezy)
It would be nice if they have drive-thru, some times the line inside extended to the outside, they only have one teller most of the time, they also start closing at 4pm while other banks in the area stays till 5pm or 6pm.
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December 2021 by Hillary B.
I love my bank but this branch is always packed & severely understaffed. The employees are nice though & patient.
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December 2021 by Yenifer M.
Very disappointed about this location. I deposited some money at the ATM and the amount was not right on my bank account, they said they will help with with the issue in 2 to 10 days but still waiting (my money) Be careful when you deposit money guys!!!
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October 2021 by Joseph
Rude and dismissive management. Bankers and tellers are friendly, but management makes it a 0 star place. Will never come back here. If there is an issue, but you don't address it or let me know to fix it, why would you tell me that I am in trouble for making the mistake? Who does that to a customer?Randomly being closed without letting people know is also a big hassle. I could understand that during peak covid times, but quite literally everywhere else does not have this issue right now. Today was Friday late morning. I saw a bunch of people outside looking and seeing that it was closed. If you are going to bother updating your covid-19 updates, why are the business hours not updated? It states you are open.Very frustrated and disappointed with this location. I'm literally driving 20 minutes further away just to avoid coming here.
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October 2021 by Eric Quintos
The worst drive thru & ATM if I could give this location zero stars I would.
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March 2021 by Ruth Ovando
I am very pleased with the outstanding service i received from Luis Acosta at the finsncial center. He was very professional and very detailed. He asked me many great questions and helped me create what he called a life plan. Never had i had anyone assust me eirh my finacial goals like luis did. Thank you
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October 2020 by CLARENCE TAYLOR
Luis was excellent and very helpful. I came to make a deposit he assisted me in getting online and helping me switch account type to have direct deposit and not have to pay any fees. My experience was great and going forward I will deal with Luis.
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October 2020 by Anthony Pineda
I am a new Bank of America client and was assisted by Luis. He was very patient and detailed in finding out what my needs where and helped me open my first bank account. It was truly a pleasure working with him and looking forward to continue building my relationship at this location. Thank you Luis for your assistance.
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October 2020 by John Jackson
Came to BOA oxon hill and was helped by Luis Acosta. He was very professional and helpful and I will recommend my clients as I'm business owner to come see him. He assisted in helping me get online to view my accounts and also provided me with the PPP phone number.
