October 2021 by Denice Neil
Service is slow but the food is good.
September 2021 by Jeffrey H.
Not a good experience with service at this place. First of all, we walked in at 7 pm and we where the only other customer there for dinner. What does this instantly tell you? Waiter started friendly enough. I started my order with an appetizer then dinner. My son ordered his dinner. Waiter comes back ~ 10 min later with dinner, no appetizer. I politely reminded that we had ordered appetizer and would like that before entrees. The waiter instantly snaps "No you didn't" and he proceeds to show me his order pad to prove I had not ordered an appetizer. How is this supposed to validate anything - if he didn't write it down, I must not have ordered it, right? We get into an escalating disagreement about "who is right". If I were a considerate waiter, I would have instantly apologized and said something like "my apologies, I must not have heard, let me put that in right away for you". I called the manager out who was sympathetic and who affirmed that no waiter should ever respond like that. Anyhow, not a good experience. Frankly, I am amazed they are still in Olney...this is not the first time we have had bad service there.
August 2021 by Timothy Anderson
As soon as we walked in, it did not smell clean. It smelled like dirty mop water. The cleanliness of the restaurant was not much better. The food was pretty good in spite of the first impression. Service was slow but I know that staffing is tough for most places.Not impressed.
August 2021 by Amina H.
I went yesterday for lunch and it was completely empty except for one table. Fine, they were slow. But our waitress was completely awful. Her shirt was filthy and had some black stains which was off-putting, and during our entire experience she continued to act like she did not want to be at work that day. At one point when I asked for some mustard she replied "okay let me go to the bathroom first". When she finally gave us the check, she hovered uncomfortably. Thankfully the food was good but I dont think I'll be going back there anytime soon.
August 2021 by Kyle L.
it's hard to mess up breakfast food, but IHOP is still a nice family-friendly place to go to. They have really downsized on their menu, with no french toast or other breakfast carbs available besides their pancakes.
July 2021 by Jake W.
Takeout order: I had to wait 20 minutes for two eggs, two sausages, and pancakes. And this was after I called 15 minutes ahead. The eggs were nasty and cold, and it had green stuff in it that I had to throw away. Also, there was a fruit fly on my eggs. The sausage was cold and hard and the pancakes did not taste fresh. I would not go here again, especially for takeout. The host and server were nice when I was greeted, but the food is very bad quality.
July 2021 by rusky buster
It's a IHOP, they're pretty good. This one is good as well, the service was good and the food was fast and hot.
July 2021 by Teddy Kim
Although its an ihop. Which you would think would be like every other ihop in the world. The table they sat us wasnt wiped. The guy helping was so bad I had to get my own ketchup, syrup, hot sauce, and napkin. I just said F the water. The miscommunication on blueberry pancake. And the last straw was, i couldnt remember the last time i ate at ihop and felt like i could use a mcd breakfast meal. So pretty much this was the worst ihop visit ever. Only saving grace was my daughter enjoying her waffle. Sheesh... no one wants to write bad about ihop.. right?
July 2021 by Divine D.
When they answer the phone they are rude and hang up on you when you call back they pick up. When place your order be ready to miss certain items on your plate I won't be eating there anymore
July 2021 by Lauren D.
One star. First time visiting. Awful service- the waiter took a long time to come to our table and didn't speak/ say hello. Won't be back.
June 2021 by Matthew Dowling
Food was great. Dining area was freezing cold. Asked waitress to adjust the temperature. It just stayed the same. Customers wearing coats in the middle of June. I guess they knew how cold it is inside.
June 2021 by Dee J.
I usually get ok services at this location but today my God!!! That was the worst experience ever! First they were short staff, it's hard but you do the best you can and we told them it's ok we understand and willing to wait. He told us the wait was 30-45min. We wanted to sit outside, we actually came to that location because they have that option. The hostess said that he has to check with the manager, we told him to find out first because we don't want to wait and find out we can't sit outside. He asked, I hear the manager with my own ears said that it was ok for us to sit outside although the seats are available outside the wait is still the same. I said ok. They managed to give us utensils and menus, over an hour my 3y/o and my diabetic mom is getting hungry. I went to check to see if they forgot us, the host was surprise that no one came to serve us, he said he was going to look into it but he never came back. My son started to get agitated so my dad and my husband said lets just go get anything to eat. As we were leaving the host saw us and my husband told him no one came so he told us that he's not a server but he'll serve us, he didn't want us to leave after we waited for so long which I appreciated. He return to our table a moment later, Guess what? It seems like we were not forgotten. We were informed that the servers refused to serves us outside! He came back and told us that and he would try to serve us but he's not supposed to. So I told him we appreciate it but it's best that we leave. I understand when you're short staff it's hard to deal with disgruntled employees but the manager could have been decent and come to address us by stating it would be easier for us if you sit inside but nook they just completely ignored us as if we were not worth their time. NEVER AGAIN!!!
June 2021 by Sheena Carter
Our server Erika was awesome, very friendly. Food was good but it definitely took a long time to come, even though the restaurant was pretty empty. I just assume they aren't fully staffed again yet.
June 2021 by Angelique T.
Great!!! I had the BLT & Hashbrowns. My client had blueberry pancakes with a veggie omelet and a crepe. Everything was perfect. The place is clean and the customer service was great & friendly. They pay attention to detail of your meal as well. THANKS FOR THE EXTRA MAYO IHOP!??????????
June 2021 by Tisha Husbands
Placed an online order which was quite simple. Once we arrived the order wasn't ready but it was fine. At least it was hot when when recieved it. Food was good, order was correct. No complaints?