October 2021 by ardy P.
Great customer service. Sometimes the turnaround for just an oil change takes time, but better then going to that other new "Quicky Lube" place.
September 2021 by Loan D.
Visited Graeves several times for different reasons... oil changes, state inspections, tires, brakes, check engine light...Always friendly and greeted with respect. They have made recommendations on services but never tried to sell me anything or make me feel bad about not getting the services. Honest and proactive. Will definitely continue to do business with them!
August 2021 by Carlos B.
I REALLY want to like them, I will likely use them again, and I'm hoping I can one day change this 3 star to a 5 star. Ive used them twice within a 5 day period. Not impressed at all with the communication from the front desk guy to the customer. Hopefully we can start over
July 2021 by Valerie S.
Brought my car in for an inspection. They did the job quickly and had it ready for the MVA the next day. Good value and their prices for oil change are very much like Jiffy Lube. But here you are helping a local business!
July 2021 by Aeby Estrada
awesome service and great help from them chris is amazing and there mechanics are good my new spot for my carshonest people
July 2021 by Mike Horn
Despite what locals claim I find Graeves to be over priced and the quality to be sub par. Paid ~$560 for an oil change and 50k tune up because I was in a rush for a trip. The service wasn't that great. Instead of using synthetic oil they used regular oil (didn't even ask) but reset the car as if synthetic oil was used. My wife would assume the car will tell her when to change oil next, but that would be 3000 extra miles when the car says to do it next. They took an extra day to do the work and never called the number provided. The price was too high. Maybe coupons make it better but did not have any. About a decade ago they did such an awful job with my brakes I learned to do them myself. I won't be going back again. Other places offer better service at a better price.
June 2021 by Joe McKelvey
Great experience with graeves. Excellent and honest customer service. Have used for tires and service. Highly recommend.
June 2021 by Kaitlyn Long
If you have a minivan, Graeves has an expert on sliding doors. Very knowledgeable and does a great job. We had a stuck door and now it works great.
June 2021 by Anup Vora
I was in a bind and they got me in and out real quick. Very professional and they did an excellent job. This is the place to go in Montgomery County for all your auto needs. I will be back.
May 2021 by Jason S.
Ordered tires online and these folks were who I hired to mount them and do an alignment since they are nearby. No complaints. Everything was done as requested, charges were in line with what was revealed beforehand, service was done in the time promised. I've been back for other reasons and have always left with a positive feeling. I will be bringing other work to them in the future. It feels good to support a local business that clearly appreciates their customers. If I could give more than 5 stars I would.
May 2021 by Indigo Cristian
10/10 recommend these guys. Fast and professional staff. I came in for a tire repair without an appointment was In and out in less than 45 min on a busy day. What more can you ask for? Will definitely be coming back.
May 2021 by Gavin Oplinger
I was on my way to work early in the morning, and got a flat tire due to a nail sticking into it. The gentlemen at Graeves took me in at 6am - an hour before they were open, to help me get back on the road. Their service was swift, and the guys that helped me were super friendly and helpful. Unbeatable service.
April 2021 by Jennifer Altheide Carranza
We have been taking our cars to Graeves for several years. They have always serviced each one quickly and been very fair with the cost. Highly recommend this great team of service professionals!
April 2021 by Lauren Scott
Scott went out of his way to make sure everything was just right with my car repairs. He drove with me to check out the feel of the ride and even dropped the vehicle off personally to my home. Seriously grateful and impressed. Bobby was also helpful and good to deal with. Graeves’ family reputation in the business is well deserved. Thank you so much again!
March 2021 by John Helsel
This is a very nice place for auto repairs and tire installations. We purchased a set of 4 Cooper tires from Graves and had them installed on our Highlander. Great workmanship and pleasant staff. Chris was very nice to work with. My only concern was that they didn't provide the alignment sheet to show the before and after settings. Highly-recommended !!!