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January 2024 by Roxanne Pattillo
I think I had a similar experience with a lady, at this agency, over the phone, as 2 others who did reviews. I would not say she was rude but rather short when she decided she couldn't help me. This, like other travel agencies, the customer does a lot of the work, because we know what we want and need, and they bring the fees. Unfortunately, my company uses this agency, I would not personally.I travel monthly, for almost 2 years, with this agency and sometimes my name is spelled incorrectly or Birthday is wrong and it is a hassle to correct because it is booked by a travel agent.
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December 2023 by Linda Coulter
Very rude to my husband and I. Never going back.
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August 2023 by Eric Lewanda
Best in the business!!
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March 2023 by Dinitri Dantley
I am not a seasoned traveler so, their assistance was extremely helpful. They were professional, knowledgeable and efficient.
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November 2021 by robert scheitlin
Professional and friendly!
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August 2021 by Ronald Roman
I am extremely disappointed in your company. I have tried for the better part of a month to get a hold of a Michael who seems is the only person that can handle a request for traveling. I have been hung up on, treated extremely rude. What’s even more disturbing I have left many messages for Michael at extension 104 and not one time has he returned my call. If my employees over 45 years treated a client thjs way they would not be there any longer. DO NOT USE THIS COMPANY if you needs them will traveling they wont be there for you
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May 2020 by jim walker
Exceptional executive officer's and staff; Top notch professional experienced service. Highly recommend GTMS. I'm grateful to be one of many of their service contractors.
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May 2020 by Cadence Holmes
There was a rude old lady. They didn’t want to help us out at all. Just a very bad experience and very rude.