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March 2024 by Shari Morris
My kids love chick fil a! We order through the app and I have the order brought to the car. This experience was no exception. Wait was reasonable, the kids loved their food and other than the business of the parking lot and having to turn left on Ten Oaks Road, the experience was great.
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March 2024 by Brian Malone
The worst experience I've ever had in any Chipotle. All the meats on the steam table were disgusting. I'm never going to that location again. And advise anyone and everyone to do the same.
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February 2024 by Mary Jo O'Brien
Slow service whether or not it is busy
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February 2024 by Luke
I don't eat out regularly. I am a consistent customer to this location for great reasons. The staff is wonderful, professional, patient, kind, and more. The managers that I've seen. Whether at the drive-thru window or inside. I've seen them working, caring, and doing what's needed. Although, the drive-thru lines get backed up. (Because it's Chik-Fil-A duh. Deliciousness) The system that they do works just fine. It's worth the wait. Get an oreo shake, super delectable. The inside is nice, clean, well stocked, and in order. The bathrooms are clean, cleaned often, and stocked well. These are in my experiences. That is the case.
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February 2024 by Pat S
My granddaughter was spending the night and insisted we eat at the Chick Fil A near my house so we ended up at Olney. We both were absolutely delighted to learn there was a safe and clean indoor playground! Granted I've never had a bad meal at CFA and now I can say the playground was the icing on the cake. It made our visit so much fun. I could quietly check email while watching her have a great time working up a good appetite.
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February 2024 by Paul Black
We ordered on-line while we were driving. Quick pickup and delicious food.
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February 2024 by Ms Palmer
Everyone is always polite.
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December 2023 by Sean Donnelly
Would not sell me a chicken platter unless I punched my account # in the card reader said. Never been asked to punch my whole account# in manager said it was the only way it works. Won't be eating there
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October 2023 by Nancy Kaplan
Horrible. Every time they leave something out of my order. Today I am missing 3 friesand a large Mac&Chrese and NO one Answers the phone to complain to. No receipt so I can’t even show I am missing the food. I assume the receipt on in the bag they did not give me
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October 2023 by Zanethia Eubanks - NOAA Federal
If I could give this business a "0" I would. Mr. Arlington is the worst business owner I have ever experienced. Since he took over this location, over a year ago, it has been a place that lacks excellence and professionalism. Not only is he incompetent but he is insecure and combative. This man has poor judgement and discriminated against an employee that has only been an added benefit to his organization. He tried to intimidate certain staff and put off his family issues off on young employees. I have spoken with Mr. Arlington to give him feedback but he was so defensive. He treats only some of his employees with respect as those he is intimidated by, he shelters their integrity and eagerness to advance within the business. He wants grace and empathy but selects the people who he extends it to. His character should be questioned and his motives towards others should be evaluated. He is not a good trainer or communicator. He lacks clarity, responsibility and business acumen.I will not ever support any business that Mr. Arlington is a part of.
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October 2023 by Morin Fifo
This Chick Fila location is always on point--good food and great service and atmosphere!
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October 2023 by Jamie Peacock
Real fail today. It pains me to say it. We ordered a gallon of half sweet iced tea. The first time they gave us 1/2 lemonade 1/2 tea. We took it back and they gave us all tea. We then drove 15 minutes home to find out they’d given us all unsweetened tea. So we drove all the way back. They didn’t even offer to let us keep the unsweetened tea which was going to be wasted. All we got was a sullen sorry. Not the great customer service I’ve always enjoyed. Disappointing.
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September 2023 by J Helsel
Chick-fil-A has the best fast food to eat or take out. The staff is always friendly, and I like the fact that they repeat your order before placing it to ensure it is correct. This also gives you a chance to make any last-minute changes. Highly recommend ?
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September 2023 by Capital Sky Eye Media
Drive through for takeout. This location has two drive through lanes and even though the lines can be long it tends to move pretty fastVegetarian options: No vegetarian optionsParking: Enough parking but thus is an awkwardly configured lot that cab be hard to get in and out ofKid-friendliness: Kids like the chicken sandwiches and shakesWheelchair accessibility: Easily accessible
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September 2023 by Liz G
Maybe just a bad day, but the service was strangely bad compared to other franchise experiences. The staff managing the orders were less concerned with our order and more with their conversation (granted maybe one of the 3 was in training) The orders were all out of order once we did get our order taken and were in line to get the food. It was still fast but one of our orders was inedible. The fries were a weird mix of just done and soggy. The first bite into the chicken sandwich was chewy, which was unpleasant. The strips were regular - so that was good. Hopefully just an unusual day, based on all the other positive reviews!