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December 2023 by Braltimore
Immaculately clean, well lit, varied inventory
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July 2023 by George Romas
Clean, plenty of pumps, and a good convenience store.
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May 2023 by Kathleen M.
The Fletcher's team is very responsive and explain what they recommend very clearly. I feel that I can trust their advice and haven't been disappointed.
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April 2023 by Culian D.
To Hell with this business from here, on out. I tip, VIGOROUSLY at the car wash, and maybe spend almost $200 a month during the fair weather months. With that said, I was kicked out of line, and as I was waiting, one of the staff moved the cone and a "sorry we're closed" sign in front of my vehicle. Not only did you lose my loyalty after 15 years, you lost over 10 other family members' loyalty, as we have chosen a cheaper car wash at Sunoco. The service may be cheaper, but I will never fork over any part of my income for service like Fletcher's
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October 2022 by Francisco S.
Car wash services no good, I paid the best cleaning and they delivery poor quality I've been here so many times even knowing that is no good but today definitely was the last day
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August 2022 by Pablo
The gulf still has not recovered from the bp oil spill caused by their negligence
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August 2022 by Paul
The gulf still has not recovered from the bp oil spill caused by their negligence
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July 2022 by Kevin D.
I was at the light at Georgia Ave and Rte 108 when the battery light on my 2011 Honda Pilot suddenly came on. I proceeded to turn on to eastbound 108 and the car was bucking and surging. It was basically undrivable, but I managed to limp into Fletchers. I told them what happened and they thought it might be the alternator. They said that it would a few days before they could look at it, because of the volume of work they had already booked.However, the next day they managed to confirm their diagnosis and gave me a price that I agreed to. The next day I got my car back with a new alternator and battery and the car runs great. I couldn't be happier with their work and the price I paid was less than they quoted. How often does that happen?
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June 2022 by Becky C.
I brought my car to Fletcher's needing a new muffler and exhaust pipe and some other hardware like hangers. They checked it out and gave me an estimate. It was significantly cheaper than the estimate by a shop on Rockville Pike (a national brand, franchised locally) $900 cheaper ! ! However they didnt have the muffler in stock and it would take 2 days to get it. So I brought the car home, brought it back today, and they did the work. The staff is easy to work with, appear to be very efficient and focused. Be aware that most shops seem to charge for the actual exam of your car which I guess is the labor cost. It was $80.00 which seemed fair to me, maybe partly because I had just saved $900 by coming to Fletchers. Their labor charge is $109 per hour, compared to the other place which charge $155. So I still feel very satisfied with the cost and service of this shop.
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December 2021 by Steve J.
I had a problem with my tire on my car, the tire pressure light kept coming on even after i refilled it with air. I decided to stop in here without an appointment. They were very friendly and quick they said a nail was in the tire. They said they could fix it without having to get a new tire, i am sure other places would have told me i need a new tire and charged a big price. However i really appreciate their honesty. Definitely recommend.
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October 2021 by Christopher Lee
Free Air. That is what is most important to know. Otherwise, is a serviceable BP with a snack shop inside. There is a detail station in the lot, $1 per "unit". But the air is free.
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October 2021 by Taft Irons
Could not scan American express at several pumps due to faulty scanners. Talked to manager and they dismissed me and said it was my amex that works at all other olney gas stations. Poor customer service and faulty card readers. Will not use this station again.
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August 2021 by Millie G.
We have always been satisfied with our car wash/interior cleanings in the past. However, today my son took his car in for a wash & cleaning and we are not satisfied at all. The outside is fine, but it doesn't even looks like they touched the inside. The interior wasn't properly vacuumed or wiped down of debris. I was so upset with what I saw that I didn't even check to see if the windows had been cleaned.
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August 2021 by Dmitry T.
Absolutely terrible car wash Purchased the most expensive car wash #1 us tipped the team ( $38 total) and still received my car dirty inside!
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May 2021 by Ghost K.
I just went today to get my car wash I payed for the Deluxe in and out they didn't clean the car well inside and the later when get back home I had many new scratches on my car they didn't take good care of my car well so now I won't be going back there anymore.