November 2021 by Vincent Spadoni
James, the manager at the Olney store, was an incredible help and support!
November 2021 by Christopher Yepes
Edwin was very helpful and they worked fast
November 2021 by Romona Carter
Love this location! I go here for all my AT&T needs. James is always very knowledgeable and I trust him.
October 2021 by Jack Conors
Awesome best help ever friendly. Highly recommend
September 2021 by Priscila Riccardi Page
Thanks for the help. You all are so kind. Shakeel and Stella are awesome and took great care of us!! Great store.
August 2021 by Aimee Vendetti
We worked with Michael at the Olney AT&T store. He was fantastic! He was patient, helpful and kind. His knowledge was 100% and he was very personable while we were waiting for things to finish up. He is a great employee.
June 2021 by Deborah Jones
James was very knowledgeable, patient, and friendly. My experience was great. When I left the store my phone was completely set up and I knew how to use the new features. James was very professional.
June 2021 by Lindsay Vilardo
I’m beyond frustrated with the customer service. I have tried to exchange something 3 times and each time I’m told the manager is on vacation or isn’t at the store when I arrive and they ask me to come back. In the morning they only have one person working (and clearly not the manager) and I’ve witnessed times where other customers are upset that they don’t understand something or their issue is not resolved. After my plans expire I will mostly likely be looking for another cell service provider.
May 2021 by Sunlexor
Me and my dad came in on May 1st looking for a new phone as my old phone had started to struggle with charging and the experience was fantastic, all of the employees were friendly, knowledgeable, patient and attentive. They were able to change our plan to an unlimited plan with no extra costs or strings attached as well. The employees were able to show me the new iPhone 12 and explain what features the pro max had versus the regular iPhone 12. They had 2 color options, blue and black, I went with blue. They also had a deal on accessories (buy 2 get 1) so I was able to get a wireless charger for free. No issues applying the screen protector and the case, both look really nice. Proceeded to then transfer my old phone over to the new phone, unfortunately I didn’t have cloud backups of my old phone but that was not an issue at all, there was some trouble getting the new phone to upload data for an update but that’s no fault of the employees and we were eventually able to resolve the slow update and transfer my phone. At one point I needed to leave to get my car and they continued the process which was awesome! I was also able to trade in my old phone. I definitely recommend you visit this store if you need something phone/at&t related! :)
May 2021 by Kitty Papadopoulos
Michael is great! He’s very knowledgeable, very professional, calm and never acts bothered by a question he can really can get the job done better than anybody I’ve ever met at AT&T. Thank you for setting up all 3 of our new phones and making it painless.
April 2021 by Nico Papadopoulos
Michael was awesome! Wow! He knew what he was doing and I really appreciated it. He was efficient and I was able to upgrade my phone between my zoom classes! Great guy and a great experience! Thank you!
April 2021 by Selina Lokko
The store Manger was so great . Knowkedgsble and so helpful I can't wit to tell all my friends and family including my coworkers about at &t deals but most especially the manager Mr. James Boswell.Thank you
April 2021 by Chenelle Taylor
Stella is phenomenal! She helped me with a very complicated situation regarding my account that took at least an hour. She was competent, polite, determined, and thorough. I appreciate her for being willing to fix the issue no matter how long it took. She never gave me the impression that she was unsure or that it was too difficult of a situation. I literally applauded her right in store lol. I highly recommend her and this store altogether. Thanks for your help!
April 2021 by Mel Laughner
James was professional and courteous. He was quite knowledgeable and informative. This was a very seamless process.
March 2021 by Woody Hill
Carlos and the rest of the staff were extremely helpful! I just needed a SIM card change, but because of a system issue, it required a call to customer service. Carlos handled everything for me very patiently and took care of what I needed. Ask for him!