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“Alex was great. From the start he provided exceptional customer service and spoke plainly for us to understand everything. Couldn't have been happier. Thank you sir!”
“Chose this Verizon store for my daughter’s broken phone because the reviews were so good and they lived up to their high rating. Usually buying a new phone takes forever for some reason, but this was incredibly fast. Had a great experience. I don’t live here full time, but I’ll always do my phone upgrades from the beach from now on!”
“I personally want to thank Lexi and Danielle for all their assistance with my new IPhones. Lexi scheduled my appointment, was available as soon as we walked in, and was able to navigate all the issues in transferring a large amount of data! She was so kind and patient, and I am grateful.”
“Dame Willis did a great job, he was knowledgeable and professional. Dame did and excellent job multitasking by answering phones and acknowledging customers who walked in for service had a very pleasant demeanor.”
“My husband and I walked into the AT&T store in West OC last night at 7:50 pm to ask a question about a new iPhone thinking we’d have to schedule an appointment to come back.That wasn’t the case. Geoffrey greeted us immediately, asked how he could help us and within 20 mins he saved us money, ordered our new phones, and we were out the door. I look forward to our next visit. I’m sending my daughter to Geoffrey so she can get a new phone as well!”
“I came in with my family a couple weeks ago and forgot to leave a review at the time. Bryan mills went above and beyond to help me. I took up hours of his time and he even stayed past close to make sure all of my information transferred to my new phone. I have been with Verizon for years and this is the first time I've had great customer service. His coworker was also very helpful I believe his name was Colin? Overall a great experience”
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“Alex is the reason I did not leave Verizon. He handled my situation after others kept telling me they could not help me. He was patient and thorough. He was professional and tireless. I am most appreciative , and Verizon should be!!”