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August 2024 by Joan Kluge
I have lived in North East for over 30 years and the postal workers have always friendly and helpful. I went to drop off a letter but the envelope had not stayed stuck. I asked for piece of tape & she said she would have to charge me, I know that would be the policy for taping a box, but this was a 1 1/2 inches of tape. Not a good experience!!!!!
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June 2024 by Lena Miller
I've lived in Cecil County for almost 8 years and never had an issue.
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June 2024 by Jay Jenkins
Unfortunately I cannot give this place 0 stars. Moved into a new neighborhood a month ago which has a community mailbox which we have yet to have access to smh. First they lost the key, now being told that they have a lock on order, I mean seriously how long does it take to get a keyed lock lol.
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June 2024 by BriNa’shae.
If I could give 0 stars I would simply because of the customer service, went to this location today and was treated horrible by one of the associates, a special thank you though to the young lady with red hair I wasn’t able to get her name, she was so polite, and appeared to be new but the lighter skin woman with a accent, a scarf, and a mean jaw chewing her gum so hard, giving me the death stare no greeting or anything, she should be fired since she HATES her job so much, just ignorant and rude with no regard for her coworker or customers.
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May 2024 by Shivani Ahuja
Awful place to ship your stuff from 3rd thing I’ve shipped out of this place that had to be returned to me because of damages absolutely horrific mind you I have shipped out of this place only 4 times smh awful service don’t go here
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January 2024 by BettieSue Reil
The lady who waited on me was very nice and friendly she helped me with a couple of things I had to handle there today. Especially the coa. They're friendly and helpful at the northeast post office.
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December 2023 by Randy Mcenaney
Been waiting on cards for 3 weeks it showed it was being delivered 2 weeks ago i call them and they give me the run around saying it may not have came yet.. my mail has been placed in wrong box numerous times.. ive even had packages sent back to sender due to them putting in wrong box.. everytime i call i get a attitude and told that mail carrier has been doing it 20 years i doubt shed do that
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December 2023 by A B
Excellent and fast.
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October 2023 by Frank Johnson
North East MD USPS now has no clerks who care how long we wait, and the clerk we visited today seemed offended by our coming in the door. Also tracking is no longer thorough. I write the above after getting super service from this USPS office for 10 to 20 years.We don't want ANYBODY to get fired but PLEASE train all clerks to "treat every living being in ways that we all wish to be treated".Thanks from the Johnsons, happy customers of your USPS for over 20 years ---- until today !!!!!
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September 2023 by venomous Vixen
I’ve never been to the actual post office but I’m pretty sure my mail person is stealing my Amazon packages. I have more that say they were delivered to my mailbox that never actually show up, then I have actually show up. This is a pretty consistent thing. If they aren’t stealing them, then they are completely incompetent at their job. My house number is clearly printed on my mailbox, I mean in 3” numbers, right on the front, you can’t miss it. I had a package that said it was delivered yesterday and it’s still not here. Now it’s back to trying to get Amazon to replace it. Please get it together because eventually Amazon will stop replacing and returning my items and I know y’all are making more money than I do. I can’t afford to be paying for packages for my mail person and neighbors.
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August 2023 by Zach S
Their drivers are where they lack. Haven't gotten a package around the correct given time in months. You'll never be able to time a package's arrival as it's constantly random. Whether by hours or days.
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August 2023 by Nathan Davies
Idiots close at noon on Saturday. How in the world can you be open for a measly 3 hours for the entire weekend? Government's a joke
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March 2023 by Desiree M
Rude employee Denise yells at customers who come in before closing time. The hours clearly say closing 12p, she wants to close door at 11:50. If your going to allow your employees to close doors whenever, what’s the point in having posted hours?!? USPS do better by your customers.
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January 2023 by Darlene Stehman
Always friendly
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November 2022 by J
I come in multiple times a week with lots of packages. I've dealt with George numerous times and it was always a pleasure. I have recently been dealing with Kevin and receive the same great customer service! There is never going to be a 100% great workforce, but there are those that look at the bigger picture.
