“Amani is such a careful and responsible worker, like her. Text me beck quick and has a lot of patient. Your company should pay her higher and treat her nicer to keep her.”
8:30AM - 7:30PM
2227 Bel Pre Rd, Silver Spring
Shipping Centers
“Yesterday I mailed an envelope via ups and I paid for 3-5 days service. I told agent that the recipient will be leaving the country in 5 days and wanted to make sure that she gets it. I was surprised when the recipient called me and said she received it. which means the day. Great job. very recommendable.”
“Paul is a treasure. He always remembers us when we come into the store and consistently provides great service, advising us on our options for shipping and helping us get our packages wrapped and shipped in the best way possible. We are fortunate to have him running this UPS store in our neighborhood.”
“Marquez was just awesome. His customer service and his attitude was just exceptionally excellent and I cannot thank him enough for his patience and understanding. Thank you again to Marquez and I really appreciated everything you did for me.”
“I have always had an exceptional experience at this UPS store, with any question or need I had being addressed very easily by multiple staff members over different visits. They have never failed to give me an easy solution and to find a way to meet my needs, which I greatly appreciate. I don’t ever feel that they are there just to get the job done quickly or to make money. After many good visits, Jason specifically helped me today as well and really had my best interest at heart. I tried to do a survey online, but this was the only way I could give feedback so I wanted to make sure I did so. Thanks very much guys—for always being there and happily helping our family with our returns and packages!”
“Of all the UPS stores in this area (and other mailing locations including USPS) this one has the most friendly and helpful staff. You all are such amazing people, and customer service is not the easiest job but you do it with a smile. Special thank you to Faith.”
“They continue to be the best service, friendliest and always put the customer first. Very efficient, polite and helpful. Best service in this entire area, I love this UPS store!”
“If you want quick UPS store go here! Amazing service, nicest employees, very friendly and they are super knowledgeable in everything!! Ask for mohsin shakeel! Very smart, kind & generous man! He deserves a raise, UPS is very lucky to have him on their team! ”
8:30AM - 5:30PM
2381 Lewis Ave, Rockville
Shipping Centers
“Great to work with. 1 Stop kept in communication with me and answered all my questions promptly. They had to retrieve artwork from a relative's attic, pack it and ship it. The packing was so well done and the artwork arrived in great condition.”
8:30AM - 6:30PM
4853 Cordell Ave, Bethesda
Shipping Centers
“Perfect placement in the neighborhood, great establishment with everything you need in a convenience store and more. Very polite staff, especially Rudy.. they go out of their way for you. 5/5.. 10 stars if I could! Thank you.”
8:30AM - 7:30PM
509 Quince Orchard Rd, Gaithersburg
Shipping Centers
“There are parking spaces in front of the store, and they provide walk in notary services. They also provide printing services. The staff is professional and efficient. This is now my default shipping location. Highly recommended!”
“This UPS Store stands out from other, comparable, competitive stores due to its exceptional customer service and uncommonly kind and helpful employees. It’s reliable, efficient and fast. I’m so glad for Scottie and all the others at this location that make it operate so effectively.”
“Rashia is incredible!! In the times that I have lost a package, I have never felt like any vendor would ever do anything to locate it. When I called this store about a missing package, Rashia took care to locate the package and updated me on every step of the way! Best service I have ever received from any shipping or mailing situation!”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“This store is in a great location and hence it is always busy. But the staff are wonderful and very helpful. Whether its fingerprints for something, a return to Amazon, sending a priority package or such - they are always patient and kind. Highly recommend!”
Open 24 hours
2 Wisconsin Cir #700, Chevy Chase
Shipping Centers
“This place is perfect for us to use for our wedding reception in a second round of events that are deliberately to the proper place and we have a great selection for your wedding reception in New Orleans on the first night of my wedding anniversary celebration for our anniversary party on Saturday night I wish you could stand by us on then heard with a person who loves you very much and I hope you can get it and me will try have hopefully good can and you but it's were for much”
““those guys were awesome!” My husband after dropping off our returns yesterday.They were super helpful,made it easy on us, and friendly. This is my new UPS store. Thanks gentlemen.”
“Hi have been to a lot of UPS stores and I have never received such great services. I’ve got from Jade at the seventh Street location in Washington DC. Not only once but twice. Jade is a delight to work with. She solves my problems easily. Highly recommend i have at! I just said there”
“Santiago and his team were an absolute pleasure to work with. I am appreciated his insights into design, materials, color combination and several aspects of the project. My bathrooms look AMAZING. A+++ service.”
“Loan (pronounced like "lawn") and Jonathan are amazing and amazingly helpful people! They are always ready to help with any task they provide at this location. I don't mind the cost of convenience and supporting good businesses. I've found myself browsing through their trinkets and chatting with Loan and Jonathan longer than planned because they are good company and have business practices.”
“What I'm about to say isn't hyperbole: This location has the best customer service I've had not just in the delivery service but in any establishment based in customer service. Thomas, Leonard, and Brian are more helpful than I can put into words and top-notch people.”
“Brittany was incredibly helpful when I had a snag with a shipment recently. I see her often at this location and she is always efficient, friendly and competent.”
“This location will have my business so long as I'm living anywhere in the area. I've been using them for 8+ years now and never had an issue. I had a major problem today with a company I was returning an item to claiming that it had never been shipped or scanned for tracking. Of course I'd misplaced my receipt from Parcel Plus showing that I had shipped the item for return. I called up Parcel Plus and spoke to Kevin who went above and beyond to help me with the time sensitive return. After a few phone calls and screenshots in emails, it seems that the issue is sorted out (fingers crossed!!). I couldn't have done it without the assistance of the wonderful employees at this location.”
“Went to get a couple small things laminated. They asked if I would want to have them done in a single piece and then cut them separately since it would be cheaper. They even showed me how to use their paper cuter to make sure I wouldn't cut too close and damage the lamination. They were very kind, friendly, and showed excellent customer service. Thank you!”
“Kindest and nicest people. We have been sending all our office packages with them. Always pleasant with a smile and courteous and they go above and beyond to help out.”
“Friendly, professional and helpful with all of your shipping needs. If you need a notary, they got you covered. Centrally located near the GW campus, and operating hours that are very business and personal shipping friendly. Check them out for your UPS shipping needs.”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
8:30AM - 6:30PM
2202 18th St NW, Washington
Shipping Centers
“This store is my favorite UPS store in DC. I have used this store for years and I have always found the UPS representatives to be extremely helpful, knowledgeable and pleasant!”
“I have used this UPS store for printing, notary service, shredding, photocopying and shipping. They are always friendly and efficient, and their prices are very reasonable.”
“Went to get a shipping label printed and had the best experience at an UPS store. I don’t own a printer anymore and have used multiple print stores to get things printed. The folks working here were super kind and helpful. Wish more places had people that communicated well and were as helpful as people here. Highly recommend using this store.”
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“The staff here is amazing. Nik saw me struggling with a big box, and immediately stepped in to assist. Also, the service was prompt. In an out in less than 5 mins.”