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March 2024 by Rae Kretzmer
I’m sorry but this was the worst experience. Rude hosts, dirty tables, dirty water glass, took 10 mins for waitress to talk to us, then rude waitress…just an awful experience all
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March 2024 by J. Sasu Photography
Myself and guests arrived for brunch and bowling for my birthday. The food and service we received were all great. My biggest concern came with the reservation for bowling and the buffet. There was a miscommunication about how their full service bowling lanes operated with the buffet. I was under the impression that we would be allowed to eat at a table and then head upstairs for bowling after. That proved to be incorrect. I was also charged up front for the number of guests I was expecting for bowling. The number of guests I made the reservation for was 12, the number of people who actually showed up was 10, the number of people who actually bowled was 6. I was still charged for 10. I asked if I could have the difference refunded to me and was told a manager would come speak to me for the refund. That never happened. Because we did not have a table in the dining room, my guests and I had to carry plates from the buffet up the stairs and into the bowling alley and then had to sit in the sofas to eat which was uncomfortable. We ate in the high top tables instead and there were not enough chairs for the entire party. Also, you only have two hours to bowl which meant our time began as soon as I arrived. I arrived early so i could greet my guests as they arrived while my two hour bowling time unknowingly ticked away. When our two hours expired, we were asked to leave immediately and could not extend our time. We asked our waitress if we could extend our time since our actual bowling time was very limited but, could not. You’re also required to pay a reservation fee for bowling and I’m not sure where that fee went because it was not listed on my receipt when I paid.Food was great. However, two hours to bowl and eat and gather food from the dining hall back to your bowling station is not feasible.Our waitress was helpful though. This is not a reflection of her service. However, pinstripes expectation of bowling and eating and charging patrons upfront is very unjust.
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March 2024 by Andrey Yun
I went there for my birthday. I ordered a starter and a meal. The starter and drinks were served on time. However, they served meatballs to my girlfriend, who had actually ordered vegan pasta. They served her vegan pasta afterward. Also, I didn't get my main meal after being there for 1.5 hours (even though I reminded the person who took our order, and he said he would check). Later, our waitress apologized and said the meal that I didn't get would be served at the bowling alley and would be on the house. My drink was also complimentary. I didn't have to pay my share for the bowling (I'm not sure if it was because of my birthday or if it was part of their apology). Yes, they messed up our order twice, but they made it up to me, which I appreciate.The bowling was okay, but the machines didn't work perfectly. A few times, it counted the pins toward my score even when I didn't hit them (or maybe it was another birthday gift?)
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March 2024 by Marilina Luna
Great selection of food for brunch at a fixed price. We wanted to pig out and Pinstripes delivered. Great place to take those friends with an unlimited stomach.
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March 2024 by Karla
This review is coming from having experiences here in 2019 vs 2024.In 2019 I would have rated this place a 4.5 out of 5 for the food and atmosphere. The brunch buffet was delicious and what made it special was all the nice touches they put to the meal. For example, the crispy potatoes were actually crispy and they offered Sir Kensingtons Ketchup with them, today the potatoes were not crispy, still flavorful, no ketchup that I saw. Also, the bagels suck now. They used to offer everything bagels and tasted fresher, now they offer plain and poppy seed and taste like they’ve been frozen. The salmon for the bagels looks questionable and the fruit used to be served in a huge fruit bowl whereas now they make little fruit cups in these plastic cups that is very wasteful. We had an issue with the cappuccino, one tasted fine, the other looked like it was made with the last milk of an old container and popped a fresh milk opened for the other and it was obvious the difference in the coffees.The omelette station is still great as well as the waffles, what they changed there is they now offer sliced strawberries vs whole and slice your banana and limit you to 3 slices per waffle. Their signature is the whipped Nutella and whipped cream which is what I missed and glad to have had it again. Later though, my partner observed a child stick their finger in it to get a taste. Proceed with your own discretion.One of the good things observed was that a waitress dropped a beverage and broke glass, the restaurant was very quick to clean it up and limit their liability.
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March 2024 by Gloria Kang
Great brunch selection! Very happy for $35. Free for 2h parking right behind. Go get it!Vegetarian options: Lots of macaronis, pizza, salad, carbohydrates
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March 2024 by Beau Belkin
Had a great business event here, love the atmosphere and the upstairs bowling alley is super cool!
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March 2024 by Margaret Buckley
Do not order delivery through the Pinstripes website. The Pinstripes online ordering system never linked my order with a driver and I’m sitting here with hungry children while we drive to pick up our cold food. How disappointing. Order directly through another app like Uber Eats for better delivery service.
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March 2024 by Marco Florido
Very good
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March 2024 by L King
Attended a Birthday party. Pizza, salad and dessert was served. Very nice service.
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February 2024 by Altagracia Yates
Thank you for your kindness and service. A few things I wanted to point out. Our server and the trainee, were spectacular! The cook with the tattoos who helped my daughter who unfortunately slipped and fell was so kind and helpful. (I wish I got his name, but he was great) Thank you!! Between setting the cake aside and making a last minute accommodation for my father to join. From the bottom of my heart, THANK YOU!! We will always come back to you guys!! My sister had a great birthday experience!
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February 2024 by Foodie MamaD
This review is solely for a private event we attended several weeks back. Pinstripes catered the entire event with small bites and sweets downstairs, fresh pasta station upstairs, and hot dishes in the open banquet area.Food: everything was delicious, especially the chicken and beef on the stick and steak sliders. Pasta station offered all the essential ingredients for pasta making, simple but good enough.Drinks: open bars, for both upstairs and downstairs, with additional wine & beers stations .Service: efficient. Given the number of attendees they had that night, with long lines at serving stations, they managed to take people’s orders based on memory and got everyone took care of.Atmosphere: fun and lively. One of the bowling lane was down even after they attempted to repair it was still no use. Outside of that, mostly was good.We will definitely be back for more fun and to enjoy the beautiful outdoor areas when weather gets warmer.Highly recommend by @winedinenvacay
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February 2024 by Alethea Scott
Went for brunch with a large party, the food was amazing! Servers and cooks energy was great. Will definitely recommend.
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February 2024 by CA MA
Second time I visited this place with friends and I had a good time. The servers are very friendly and they care about customers. Good location, spaceful.
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February 2024 by Stacy Eastway
I brought a group of 20+ ladies in for HH 2.6.24 and gave mgmt a heads up. They were properly staffed, efficient & very kind to us! Would def recommend & we will be back!!
