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September 2022 by Jon D.
I appreciate that they are not doing the volume of Home Depot but their prices on certain items are double and sometimes triple . I really want to help the small guys but will only go for one item .
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June 2022 by L G.
Can someone fall in love with a hardware store? Like a lot of people, I have to go to Home Depot or Lowes for some things, but I will always, always, always try to go to Strosniders first. Nice people, great location, good selection without feeling like you might get lost and not find your way out again. Really appreciated the delivery of items in the parking lot during the worst of COVID, too.
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February 2022 by Stephen S.
The guy making keys went the extra mile to make sure the key he made worked on my car. Whenever I walk into the store someone always askes me if I need help with anything which I usually do. At Strosniders I don't have to blow a 1/2 hour wandering up and down the isles looking for whatever I need.
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January 2022 by J K.
What a great "old-fashioned" hardware store, but in all the good ways. They may have less stock in-store of each item than Home Depot or Lowes, but that doesn't mean this Strosnider's location doesn't have as much variety, just not as many of each item. Strosnider's professionals here are also highly knowledgeable, creatively solution-oriented, and customer-service driven. When I wanted to buy a pipe from Lowes, they told me that Lowes didn't cut pipes if I purchased them at Lowes and I'd have to cut it myself to fit it in my wagon. Strosnider's was much more customer supportive. Steve and Bryce were exceptionally creative and helpful. Please note these comments do not necessarily apply to all locations of Home Depot, Lowes, and Strosnider's. This Kensington location of Strosnider's had much more to offer than the Potomac and Bethesda locations (and Silver Spring location is no more) in my experience in December 2021.
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September 2021 by Natasha K.
Do not cut keys here!!!! We got terribly cut keys that completely ruined the inside of our lock, and now have to purchase a brand new door lock and hire someone to come re-drill our door because the original lock we had is now out of stock. A simple key cutting at this location has resulted in an $150+ expense and massive headache for us.
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September 2021 by J M.
An old fashioned hardware store from 1950's main street. Before Home Depot and Lowe's. Everything you probably need for the project around the house.
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September 2021 by Adam G.
Tewodros was incredibly helpful and went above and beyond to help me get exactly what I needed
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June 2021 by Jenna J.
I'm a big fan of the ACE brand, and this store was no exception. While visiting the area to see the family, we wanted to brighten up the garden. Struck out at a nearby garden center, and popped in here on impulse when I saw the plants. I ended up buying most of what I needed here. Healthy plants at a reasonable price.
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April 2021 by linda ross
Visited the store on two consecutive days and encountered 2 particular rude and unhelpful staff members. I requested help with an item and was assured by an associate that help was on the way. After 15 minutes and another request on my part no one appeared to assist me.
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April 2021 by Linda R.
Encountered two non friendly unhelpful staff members (on 2 consecutive days visiting the store) in two separate departments. I asked a store associate twice for help in a particular isle and no one ever arrived to assist me.
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April 2021 by Amye K.
Great hardware store with lots of help for the hardware-challenged customer. Cute seasonal home and gift items, too. I found exactly what I needed for a project I wasn't sure how to complete, and I received accurate advice about how to complete it successfully.
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March 2021 by ANDREW CORNISH
Worst ace hardware. Customer service is below acceptable. After multiple bad experiences I will happily drive further to go to one of the others.
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February 2021 by Jennifer Betts
This is not a Home Depot, but in any given home hardware or garden pinch, this is such a wonderful nearby go to. The entire staff is absolutely wonderful and knowledgeable.
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February 2021 by Lian Showl
This is a very clean store and has a really big inventory. The staff were super friendly, and gives you individualized attention. All workers were very attentive and willing to help. As with many ACE stores, this store was pet-friendly!
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January 2021 by Julie F.
Amazing! They always have exactly what is needed for home projects and staff is wonderful!
