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December 2023 by Adam H.
This was my first time using a laundry service, and I have to say that every staff member that I interacted with did such an amazing job with customer service and ensuring that everything I needed for my elderly disabled mother was taken care of. From the guys who took calls to the people who washed the clothes to the delivery man, all the customer service was top-notch notch and I would not hesitate to use them again or to recommend them to someone else. No odors, just clean smelling perfectly folded clothes. A little pricey but for that kind of experience I don't mind the costs.
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May 2023 by Heather A.
American Mega is a great laundromat that does pick up/delivery. They've very reliable and communicative. You can easily make a request on the app, and they always pick up the next day. They also drop off within 1-2 days of doing the laundry. I have not had any issues with my clothes either.
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April 2023 by Michael C.
This was my first time using a laundry service. American Mega Laundromat did an incredible job. The customer service was outstanding and the clothes were picked up and delivered in the promised time frame. It was a large order and they picked up on a Friday and delivered on a Monday. They would have delivered Sunday but Monday was more convenient for me and they accommodated my schedule. The clothes arrived packaged professionally and smelling great! I will definitely use their laundry service again.
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March 2023 by Sarah R.
I worked with this company years ago (2015) for business purposes, so when the laundry machines were offline in my apartment building, I tried them again. I went to their website, downloaded the app, and scheduled a pickup for the next day. I was meticulous and bagged my items by type (40 degrees, 30 degrees, and gentle cycle). I used trash bags and then weighed them. The driver called me the day of and gave me a window of time and came directly to my 8th floor apartment door with a giant, rolling bin to pickup my four bags. He is the hero of this story.When the cleaners had questions, he called me. Then we picked a time for him to drop-off based on my schedule. My clothes came back in clear, plastic bags all folded and yes, smelled clean. I could track everything in the app and the receipt was sent to me via email with the breakdown. My weight (of clothes) matched theirs and I was not surprised by the bill.Overall, I would do it again!
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March 2023 by Sami L.
I'd found this laundromat on Google looking for sanitization services, and they did not disappoint! I dropped off about 6 bags of clothes and they were all washed / sanitized, folded, and delivered to my apt about a day and a half later. They made it easy for me with great communication, and they took good care of my clothes. They even gave me a brand new pillow to replace one that had begun stripping when they attempted to wash it... would definitely come back again
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March 2023 by Ada B.
This. was my first experience with American Mega. I had planned to drop off my things. I had a comforter and a number of sheet sets. However I couldn't carry them out to my car, they were just too heavy. I called around 4 pm and. Syid said they would pick up my things in a couple of hours. They did. I got a call the next day saying that my laundry would be delivered that day. It was. My things were clean, they smelled fresh but not scented, and the folding was fantastic, so compact and neat. Thank you ladies! If you need a laundry service give these folks a try.
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February 2023 by Charles M.
I needed to have some large, bulky items laundered and after a search, this is the best option! They were friendly, quick, and returned my items wrapped and on-time. The price was quite reasonable and I'll definitely be using them again!
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October 2022 by Brittney E.
Anna is very helpful, I always drop my clothes off here and they come back fresh and clean.
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July 2022 by Melzie G.
American Mega Laundromat has been a blessing on several occasions. I've used their curbside and pick up/drop off services. Each time the clothes smell great, are folded better than I could ever fold them, quickly gotten them back to me, and their responsive service is top notch. You won't be disappointed.
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February 2022 by Nicole S.
My husband and I have been using this laundromat for almost 7 years now and are always impressed with the service. We choose to drop off our clothes to get serviced and we appreciate the service. All the workers are helpful but especially Guadalupe! She always greets us with a smile and calls to leave a message when our clothes are ready. I would recommend this establishment.
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February 2022 by Jackson S.
Excellent experience from beginning to end! The owner was exceptionally kind, thoughtful, and flexible to help my partner and I clean all of our clothes after a close bed bug experience in vermont. Their turnaround time was phenomenal, the quality of wash was terrific, and the drop-off was such a pleasant convenience. A+ all around, this is my new go-to dry clean and laundry spot.
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February 2022 by Usha P.
I have used this company over the years for both to by dropping my clothes off to the laundry and now with the app pick up and delivery from my home. Always professional, always accommodating, can't beat the price. As a busy professional single mom, I can get on the app and set up a pick up, and they are immediately responsive to set up a time for pick up and drop off. Clothes are always Uber clean, neatly folded and done quickly. I typically get my clothes back with pick up and delivery service in one to two days, if I drop off it's usually same day if I go first thing on the morning. Love the staff!
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February 2022 by Rachelle S.
This past weekend was my first time dropping my clothes and comforters off for wash and fold. My friend suggested this place and they were readily available for my drop off. Their prices are a bit high at $1.39 per pound and $20 per comforter. I was a bit annoyed because the woman first told me it was going to be $16 for comforters. They ask you your preference of scented and unscented detergent. Same day service isn't always available, so I had to pick up my things Thursday evening. When I arrived everything was nicely folded and compacted in clear plastic bags; like they used a vacuum to get the bags as tight as possible. It was so much easier getting all my comforters in the car that's for sure. I've only opened one bag so far and I'm pretty satisfied so far. I definitely was not a fan of the price but the service was pretty good. I'd give it another shot if I had to.
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December 2021 by Liz M.
PLEASE READ for detailed exceptional experience: I used to be an avid customer of Rinse but started to feel uncertain of the quality of the actual cleaning when I got our clothing back because they did not have their own facility and I was never sure who their third party partners were that they used to do the actual cleaning. I started to wonder if they just washed the items at their own home. After our washer broke I knew I needed to find a more professional and dedicated service as I had a HUGE load of all of our belongings. I wanted to make certain our household belongings and clothing were well taken care of and cleaned at a professional facility so I did some research and found American Mega Laundromat . I was so impressed with my entire experience and truly blown away by their kindness and quality of service . Right when I called I spoke directly with the manager that explained everything about the process. He was so kind and helped me through out the entire process as I had a HUGE load of laundry to do from our washer not working for a month . It was extremely refreshing to actually talk with someone through the whole process and I felt genuinely well taken care of. The service, quality and professionalism was exceptional through every step and from the entire team. The fact that they had a dedicated team of professionals handling basically our entire wardrobe and large household items AND their own facility with dedicated washers and dryers that observe CDC guidelines made me feel like a huge weight was lifted because I knew everything was in good hands. They had one of their best drivers, Mr. Tony, pick up and hand deliver our laundry which was all sorted out, nicely folded and so fresh and clean. Our towels felt like fresh hotel towels and our wardrobe was cleaned even better than we would if we did laundry on our own because of their professional quality washers and dryers and expert team. PLUS they were able to deliver EVERYTHING the very next day! I was SO AMAZED- I'm talking several large bags of laundry and more plastic bags full of bedding, towels, bath mats, etc. I HIGHLY recommend American Mega Laundromat. Their customer service was exceptional and I felt so much more comfortable with them versus the apps I was using prior that did not have their own dedicated washer and dryer facility. Don't hesitate to call them-they are the the definition of a quality pick up and delivery laundry service that you can trust and count on!
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November 2021 by Janette J.
I rarely use the laundromat, except for getting my comforters and blankets washed since they will not fit in my own washer. I am new to Hyattsville and I was searching for a laundromat and came across American Mega laundry! I am more then happy with the customer service they were wonderful, and helped me with everything I needed help with :)! There's also an App you can download and use to drop off your laundry and customize it for washing and or just to use your card in order to get cash to wash your own!! (Your ATM worries are over lol) I will be dropping off my blankets for them to cleannext time around after reading other amazing reviews! This indeed was a good find!
