10:30AM - 7:30PM
7929 New Hampshire Ave, Hyattsville
Mobile Phones
“They are saviors. I activated an iPhone in Simple Mobile and it didn't work because I couldn't remember the icloud and gmail password. I ended up locking iCloud. The repair technician resolved my issue and allowed me to get my phone back by retrieving my phone number.”
10AM - 7PM
6504 America Blvd #101, Hyattsville
Mobile Phones
“The guys did a great job repairing my Note 8 phone.It looks brand new. Also, they told me it will be ready in 2 hours. When I got back, it was ready. I will use their service again.”
“Eden greeted me right away, and from that moment she was beyond amazing. She made my decision comfortable from switching from my old carrier to AT&T. She answered all my questions, gave me all the information needed. I was beyond satisfied. I will definitely recommend others to Eden or her store in general. Thank you all!!”
10AM - 8PM
7978 New Hampshire Ave, Hyattsville
Mobile Phones
“Yolanda Vicente, good customer service, very friendly. I liked how she treated me. I got a family plan of 3. I had a line in boost mobile, but I added 2 more because the girl explained to me that it surpasses the plans and I liked the plan that has cricket.”
“I went to Verizon and waited like 15 minutes! I told the lady that I was leaving and she said I was next in line! I told her, "won't be in line if i leave and go to t-mobile!Showed up at T-Mobile, tons of staff and was helped immediately!”
“Best service I have received. Juan was a big blessing letting me know that there is a program to help with the bill. Highly recommended!!!! The staff is very easy to talk with.”
“I had a terrible experience adding a line to my 20 year history account. After more than 12 hours on the phone with customer service, I was told the only way the work could be finished was to go into a store. Considering how many hours had already been invested, I was not interested in wasting any more time in a store. When I got there, I asked Roddell how long it should take to add a 2nd line. He said 30min. I then let him know my situation and how much time had already been spent. Roddell identified a solution quickly, explained how long it would take, then executed with precision. Roddell, Luis, and the team at this store are professionals. Thank you!”
“This is one of the BEST customer service experiences I've ever encountered with a Metro PCS dealer. The staff was so friendly and super helpful! They were very knowledgeable about what they were doing. They oriented me step by step on how everything would work. I would def recommend this Metro PCS :)!”
“(Translated by Google) Very. Excellent service very good friendliness and customer service so I recommend it(Original)Muy. Excelente servicio muy buena amabilidad y atención al cliente por eso lo recomiendo”
7:30AM - 8:30PM
1602 University Blvd E Ste E, Hyattsville
Mobile Phones
“I came to change my phone and I needed to back up all my information to the girl who helped me with very good customer services (Andrea), excellent service. I recommend it!!!”
“(Translated by Google) Excellent telephone service excellent products available to everyone(Original)Exelente servicio en telefónica exelentes productos al alcance de todos”
“Im grateful to have had the pleasure and opportunity to receive superb assistance/service from The Don!!!!!@Erdman Balto Cricket Store..thanks a trillion ??my phone game is back on the cricket track??”
“I stay with MetroPC because of the great service I have received over the years. Marlin Flores, manager of the Langley Park, Maryland store has been so kind, patient and helpful to me as I am a Boomer and sometimes lost in the sea of technology. All the people at this store are helpful but with the highly technical issues I have had,, Marlin comes to my rescue, and always with smiling eyes. Thank you all!”
“Dr iria spells worked immediately, thanks for helping me win the lottery for $78,800 I also won on an instant ticket 11 days later for $56,900. I know I was impatient and worried. But Dr iria you kept me calm and were very kind and very helpful. I want everyone to know how you helped me and my family. Thank you Dr iria -his watsapp +2348037088133 It has only been 8 days since your lottery casting. and i have already won. i hit the pick 4 straight and won $50,000. i know more winnings are coming. thank you Dr iria. Watsapp +2348037088133 e-mail [email protected]”
“6515 Annapolis Rd Bladensburg MDMetro Pcs Manager Mia Is Amazing Service with a smile always! Congratulations You truly deserve this new position! Your customer service skills are outstanding! Your skills are impeccable! What amazes me you do what it takes to keep the customer from switching to the competitor! Mia you are a Jewel to this company! Never change! Metro PCS Mia needs a raise!! Thank you Mia Amazing!!You're The Best!!!”
“Ms kendy and a gentleman named Daniel were super friendly and professional. I love coming to this store now , I hope they stay there . They deserve a raise . I also noticed they were training someone and they were very patient and the new guy was willing to learn everything .”
“I went to the store and it was the best customer service I ever had from Cindy. She was extremely helpful, informative and very easy to talk to. She broke down every single detail thoroughly. I wish everyone in that store is just like Cindy. Give her a raise!”
“Some things you need you just need to go to a department store, or something like that. Even though I like to take my time and go through a good thrift store or antique store, there are some things that aren't found in those types of settings.I came in here to grab a few bigger items that are better when they are brand new, like a bucket, cleaning supplies, and garbage bags. It's interesting to see what items you are going to need when you finally do move and you don't readily have. I wasn't ready to have garbage to go out, but nowhere to put the garbage until I got it outside.This store was ok, they needed to keep up the stock on the shelf as a few items I couldn't find, or they were out of on the shelves.I don't know if I am the only one that does this, but I purposely shop with a basket in here because I do not want to over shop. We all know what I am talking about here, if you get a cart you are more likely going to try and fill it up. I had a basket and whatever I can fit in there is all I am going to purchase.When I made my way to the front, there was a bit of a line at the self check outs. I was standing there because my introverted self likes to do the self checkout. Imagine my horror when and associate approached me and asked if I was paying with a card. I said yes and they insisted that I follow them. Usually I would probably do that, but something inside me said NO. I told her I didn't want to do that, that is why I stood in this line. The look I got was worth it, I hate having to deal with people when my anxiety is up.”
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“Came in today to see what offers I had Jorge assisted me and helped me professionally really respectful informed me how much it will be per month , see potential in that young fella , very professional and respectful thank you for my new device and accessories ?”