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Most Recent Comments
I am currently here at Kay and I have been waiting more than 20 mins just to pick up jewelry. I have been greeted and ignored. I will not be returning here.
Not much help from sales from sales person. Was only interested in my buying and pushing other stuff on me. I had to figure out configurations of my smart watch myself while in the store.
As far as customer service goes, this store needs a whole new staff, terrible I wasn’t greeted and I wasn’t even helped. I had every intent on buying an item but sales associate never bother to look my way. Management should teach their staff how to greet customers and offer better customer service
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our Hyattsville Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.