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January 2024 by Andre Combo
Good customer service
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January 2024 by Jose Hernandez
Only good
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September 2023 by Anthony Moore
Excellent service! The staff was very helpful!
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August 2023 by YOLIMA GARCIA
My experience at the AutoZone on Queens Chapel Road in Hyattsville, Maryland, was disappointing. Despite ordering parts and expecting notifications, I was left waiting for a week without notice. Attempts to contact them were met with unprofessional behavior, like hang-ups and no responses. Sadly, others faced similar issues. This store's lack of accountability and customer service is disheartening. As a loyal customer, I anticipated better. This experience shattered my expectations. I advise avoiding the AutoZone on Queens Chapel Road due to subpar service and unresponsiveness. I hope sharing my negative encounter prompts the store to improve and prioritize customers.
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August 2023 by Keyia Makel
Though they were busy, I received great service very quickly
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June 2023 by George Thomas Wood, III
It's an auto parts store. Not much else to it
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May 2023 by Michael New
Great job repairing my key fob.
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May 2023 by Diane Hines
Did not go into this store. Used the community parking lot. Seems to be very busy.
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May 2023 by Crystall Evans
Found what was needed quickly and service was pleasant.
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April 2023 by Lyni B
Mark was very helpful and friendly! We ran into some difficulties with the register, but he remained calm and kept a smile. Thanks keep that spirit Mark, we need more young people like you. And manager Ms Denny was nothing short of pleasant far from “Payne”
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April 2023 by Arindam Bose
If I am not looking for exotic parts for my car, I always find what I am looking for here. People are very friendly.
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February 2023 by disco 07
Generally, a pretty decent store most of the time. Can be very friendly and is usually well stocked. They will look up parts at other stores if not in stock. We use this store when in the area. We like it.
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December 2022 by Janis Benson-EL
The lady in the auto parts cashier area gavegreat customer service to all the customers.I came in for windshield wipers. Not only was she very knowledgeable about the products, she had another lady employeeinstall the windshield wipers for me. I was very happy. The lady in the auto parts department is kind, patient and demonstrates great customer service. I appreciate this because I retired froma customer service advocate position from a large company and in these time great service is so hard to find. A lot of people just want to get paid and lack in skills and are rude and have a don’t care attitude. The lady’s this location are real customerservice advocates.
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November 2022 by Weezy
This is one of the better locations. They’re helpful and better customer service skills than the other locations. Before you go out there download the app and make sure that they have the part for your vehicle. It’s not their fault you’re not doing your due diligence to check inventory. They don’t always have everything I need but they’re always willing to work with me to get it. I still go to other AutoZone locations when I need things right away and they have it in stock.
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August 2022 by Abieyuwa Karo
Had to get my battery replaced after jumping it over 5 times in 3 days - called and the gentlemen here got me together in less than an hour! Grateful for a quick solution and pleasant experience!
