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November 2023 by Tony
Great service replaced my battery in a timely fashion
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September 2023 by Deanna O.
Our windshield wiper blew off during a rainstorm. Got off the highway and the people here were beyond helpful! The manager (a young woman with pink highlights) was extremely helpful and knowledgeable. She not only helped us figure out which replacement blade would work given that some parts of the blade were missing), but also helped us figure out how to install it in the rain!
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August 2023 by Devante Hendren
The store manager decided to go on a power trip and decided not to sell me a distributor under my corporate account. I’ve only used it here at this location for need based items, as I run a shop in Alexandria, VA but live in this area. Before I needed this distributor, I purchased a heater hose and a distributor o-ring which were sold to me under that account. And then told I couldn’t get the distributor..which makes no sense. I’ve called corporate and am looking to get this resolved.
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July 2023 by Henry Amaya
To make this long story short I'm never coming back to this place the guy at the counter tried to sell me the wrong thing when I asked if they had cans on freeze on for my car's a/c he insisted that the one he was giving me it was the right one but I told him that that's not the right one because I purchased one and couldn't get a refund then he finally checked on the computer asked the details of my car make and model and goes oh yeah I don't have the one you need to which I replied and yet you tried to sell to me.It's such a shame that they only care for selling and not helping.(Sidenote)There is 2 types on freeze on cans if you get the wrong one it won't work for your car make sure you check which one you need and no you don't need a mechanic to refill it.Cuidado con la gente que trabaja aca solo quieren vender no les importa ayudar a mi me trataron de vender el articulo equivocado para mi auto el tipo ni busco en el sistema y cuando por fin lo hiso me dijo que no tenia lo que yo buscaba para el aire acondicionado de mi auto.
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July 2023 by John Sherrill
Knowledgeable staff and great customer service!
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May 2023 by E. Davis
Arrived at store at 8:40 pm and the store is already closed! Why do they advertise 9pm closing if they close before 9pm?
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May 2023 by Jose Reyes
Excellent staff and attention, very professional and help to resolve your situation and give you a satisfactory answer and solution in locating the part you need.
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January 2023 by Girma Kifle
Bad customer service never go back!!!!
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July 2022 by desire tirompa
Very bad customer service store,ladies working in are not gentle spoke very poorly to customer. And getting support of supervisor. Ladies don't respect customer
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March 2022 by Jed Prentice
Solid chain auto parts store. This one has a good selection of inventory. However, lots of stuff is in locked cases and they won't accept returns for those things.
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January 2022 by Alexander
Went here to get new windshield wipers, looked up the correct size and installed them for free. Excellent and fast service.Friendly service to all genders ?️? , so no need to be embarrassed to ask for assistance
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December 2021 by Alexis Houndje
Customer service is good but it could have been greater. Acknowledge the presence of customer is needed.
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November 2021 by Willie Barnes
All around amazing. Give em all a raise! They work for the love of it EVERYDAY! Keep going crew! Helping america at the pit stop they are! Glad to be of their service I AM!
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August 2021 by Draven V.
I waited in line for almost 20 minutes to buy a quart of oil. I watched the cashiers sit on their phones while a customer was trying to check out and another cashier was more occupied with his friend at the front desk than the line of ten people wanted to get out. Don't come here unless you have a lot of time to spare and patience to waste.
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June 2021 by Vikki Camagua
They're customer service was horrible. I don't understand how they're not capable of human decency. Such a rude place to be in. The manager Steven or Steve, whatever his name was was being flirtatious and that's unacceptable professional behavior!! Disgusting!!! DONT SHOP HERE!!
