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“This is my first experience with renting storage space, and it has far exceeded my expectations so far. Ms. Gloria provided absolutely fantastic customer service- answered all of my questions and was such a pleasure to meet. The facilities are very convenient, easy to access, and spotless. Highly recommend!”
“Everything about this process has been easy! Reserved my unit last night, and started moving my items this morning! My unit and the entire storage facility is very clean and well kept! Feels safe! Definitely recommend this facility!”
“I ce with this place since Aug 0f 23 and Ms Donna has been very helpful and understanding. And she always here keep to place nice and clean and always available we needed”
“Extra Space Storage facilities are always well-maintained, secure and clean. The staff are gracious & friendly. They really care about their customers and work with them to achieve a great customer experience.”
“It was so easy to rent a new unit over the phone and then end service when I needed. Staff was always helpful and the facility was super clean. I’d use them again.”
“The cleanliness of Cube Smart and friendliness of the Managers always ready to greet and assist. Thanks for making my move in and move out as pleasant as possible .”
“The front office is always very helpful and polite. I've never had any issues and will continue to use them for my storage needs. The facility is very clean.”
“Amazing customer service! Thid is my second time renting a unit here for the summer.I called to ask a couple of questions, and the man that helped me was very personable and seemed to know the answer to everything I could have asked, and was very pleasant to talk to. In-store service is wonderful as well, Greg helped me a lot.”
“Had an awesome experience here, staff was very professional. My memory is like a goldfish, so I can't remember his name... but the owner is very kind. Thanks again for everything!”
“Kamilah is literally one of the most helpful and sweetest people I’ve had the pleasure of dealing and speaking with. Her customer service skills are on point and she’s excellent at what she does. I hope she gets a raise soon!”
“Everything was easy everybody here very courteous helpful with all your needs, if you need good place, low cost unit for storage and good customer service also extra space storage is it”
“The facility is well maintained, and secure. All staff have been unfailingly polite and have gone above and beyond to make our dealings efficient and painless. Rebecca has been so helpful at getting me the perfect space for my needs, and it is at an affordable price!”
“I haven’t quite moved in yet, so my review might be changed once I go in, but I’ve used a few different storage facilities before and I thought it was nice how this location called to ask if I had any questions. I really liked that, and its never happened before, so I’m hoping that means it’s a good place.”
“Incredibly professional, punctual and truly amazing experience overall! I’ve not dealt with a storage company in years. I must say that this experience has been one that truly exceeded my expectations! Ms Avette and Ron are top notch and truly provide exceptional customer service! The facility is impeccably clean and the grounds are well kept. Seeing the location in person (having reserved from out of town) put all of my concerns about the unknown to rest!”
“Nataki was absolutely amazing. I had to transition storage units and she made that process seamless. She has great communication and is wonderful at customer service.”
“I'm always greeted by name by a great, friendly staff. The manager, Diana, is wonderful to work with. She has gone above and beyond several times to help me. I never had any issue with the facility. I highly recommend over other storage companies.”
“I had a great experience. Tyra helped me and walked me through everything.I forgot my glasses and Tyra read everything to me. I was very very pleased. Thank you so much, Tyra.It was a pleasure.”
“Ariana was very helpful even though the facility didn’t have what I was looking for she checked her other locations and even showed me how to get there when she asked for a review on her service I could not hesitate because she was that good”
“I love your service this is most cleanest storage place I have ever been at.The magement and sale team is amazing .They have always been very friendly and professional at all times.I'm sorry that I have to leave but I'm moving on to bigger things . I just thank you again allowing to your storage space.If I ever need a another storage space again I would use your company .I will let everyone know about this company.Great place and please keep up the wonderful work.”
“My daughters and I have used First Class Moving for our personal move and we have recommended to others. They are first class all the way! The Guys they employ are respectful of my home and each item that is delivered. They're 100% in my book!”
“Kevin and Angelo were literally the best customer service representatives I've ever had the pleasure of being served by. They were courteous and attentive, but above all else they were respectful. They made sure my experience was painless and joyful. I felt as if I knew them and was thoroughly pleased with my time with them. Now I'll only go to the storage on Caton Ave.”
“I went into so confused and Shamia & Corey was very helpful with the whole process. They help me find the perfect storage . Very good customer service skills!”
“The customer service that I receive is wonderful Mrs.Lane has been taking care of me for years. And since Jaszmine has started she is knowledgeable and very pleasant as well. They both made the transition to your new company very easy. I hope you appreciate the customer service that they give. Sincerely Mrs.Sumter”
“I am a returning customer .. and I must say the staff are exceptionally helpful and polite , my experience at this location has been amazing ! 10/10 experience ! Thank you for you awesome customer service ?”
“Brad was great! He was extremely helpful in assisting me acquire the appropriate storage unit for my daughter’s belongings while she comes home for the summer. He gave me a clear upfront cost and allowed me to make the choice in how I would pay for the unit. I’m so glad to have found a place during her years at college to make her summer breaks way more convenient!Thanks, Brad!”
“Jessica at the Jumpers Hole Road site was very helpful today as we vacated one unit and moved to another. The place is clean and we have not had any issues. We’ve had things in storage there well over a year now.”
“Really like this storage facility. Very clean, easy to access, and staff is very friendly and accomodating. I was able to upgrade my unit due to an initial error during sign-up.”
“Absolutely the best storage facility in the area. The people who work here take pride in their work. The customer service is excellent. So happy I have a unit here. Looking to move another unit from another location to this facility very soon. The workers make this facility the best one to have a unit in.”
“My experience at US Storage was started out a little confusing on the phone with the call center. Once i arrived at the location 5117 BelAir rd Mr Robert Prentice took care of me and my family and made the necessary adjustments that made doing business effortless. I would recommend this location to everyone and I will advise everyone to work with Mr Robert Prentice his customer service skills are outstanding.”
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“Fairly clean, convenient location with professional service. Access garage doors worked well and complimentary flat beds helped make the storage process seemless. Access code didn't work initially but service clerk was able to resolve the issue within twenty minutes.”