{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Went to this store to upgrade my phone and was met with amazing customer service! Very friendly and helpful employees, definitely recommend coming to this location!!”
“PAY ATTENTION!
Sean at this location is an absolute God-send. He helped me with a difficult issue and discovered that I was taken advantage of at the corporate store in Frederick. Long story short, he remedied that AND helped me save a lot on my monthly bill.
He was with me for close to 2 hours speaking with Verizon customer service. (Yeah, you read that correctly). 2 hours getting to tour all of the departments in Verizon due to call transfers. And then, there was the hold time. ?
I'm autistic, so, sometimes situations like that can be awkward. It wasn't like that at all with him. He made me feel comfortable. He went out of his way to ensure I was getting the best service possible, both with his store and Verizon as a whole.
Sometimes, customer service jobs can be really horrible, but this was actually memorable. If you have the pleasure of his assistance, be kind to him. I promise, you won't be disappointed!!
THANKS, SEAN!!
...Now for the Frederick store review...”
“Zack is the only person that works with boost that I will deal with! Not because he is there all the time, but because he is passionate about helping his customers! GREAT employee, better take good care of him!”
“Great service, we have been cricket users for a while now, all 4 of us... And recently purchased a new iphone! Will continue going to cricket in the future, thanks”
“Amazing service, fixed my Iphone 14 Pro Max under 1 hour. Efficient and very professional. They replaced the back glass on my iphone. Amazing service, I highly recommend Kerem!!”
“Scott G. went above and beyond to help my elderly mother acquire a smart phone to replace her old flip phone. He suggested the Samsung Galaxy A15 and it seemed ideal. Unfortunately, the phone in stock was erroneously misfiled in the system and we ended up having to order a new one for her. Scott remained patient, understanding, and courteous. We will pick up the new phone next week and I am confident the upgrade will go well.”
“Mauricio M. And Steven A. Are the Best period!!!! All my issues where dealt with new phones where switched over and what an awesome job with our screen protectors lol out of all the stores I have dealt with I will stick with this store 100% they should definitely own the rest and teach them how to run a store!”
“I want to give Boost a shout out on Burhans Blvd.
I could of not asked for a better customer experience anywhere. I was taken care of by Lauren and Terry, who were both wonderful. They worked together like a well oiled machine to get my problem fixed. Terry has years in the business, and can probably fix any problem that is thrown at him. Lauren is a young attractive girl who is very savvy,and able to get things done. Together they are in the best next to none. But, even more important is how they treat there customers. The owner of the store is Jeremy . He should feel pretty comfortable knowing he has the best in the business working for him.”
“Want to your store had a problem with a new phone the day after I pruchased it, there was a young genlteman that helped me and he'sname was Markus.. he was extremely helpful with his knowledge and very courtous....thank you again Markus”
“Excellent customer service at the stores very experienced and helpful. But stay away from those crocks that go to the Walmarts thru a temp agency trying to sell you phones don't fall for there lies ,trust me your better off going to the actual store I've experienced those Walmart sells reps and they lie and are scammers but I'm in the process of taking care of them legally. Just save yourself the headache and go to the actually at&t stores”
“The young man who assisted myself and my husband was knowledgeable. He was fast , he had us in and out. We purchased an iPhone 14 and 3 accessories with 20% off each. We were taken care of in less than 20 min. It was the fastest visit I've had in ATT at the Valley Mall.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I spent 4 hours at this location switching out phones. While this process is never fun, Zach provided OUTSTANDING customer service and made things as pain-free as possible. If you can arrange your time accordingly, I recommend you try to work with him – really good dude.”