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February 2024 by Mary Ayers
Explain everything about phone and bill
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May 2023 by Arnulfo Martinez
Well, I give these stores a zero...especially the people they serve in Riverdale MD...especially a lady who is very despotic...I can't say her name...to protect her identity.But it's too much to see....as...
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April 2023 by Shawnice Graves
Great customer service. Ms. Ashley is amazing. She deserves a bonus and rasie!!! She made me and my sister feel so welcome.
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April 2023 by Pamela McQueen
Great customer service
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February 2023 by Channel Lim
Very nice employeeSpecially her name JuliaShe's very nice and intelligentMake sure u buy right one...Now on I will always ? ?Go to greenbelt cricket wireless storesNice service ever!!!!Hi recommend ☺️ ?
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October 2022 by Carlos Gomez
Thank you for helping me with the activation of my phone profesional and very kind, I recommend you to everyone ...thanks Ashley
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September 2022 by Alex Chidume
Im so glad to be enjoying my new phone!
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March 2022 by Sowene Wendy
Definitely not a good company. Don't waist your money
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February 2022 by Cynthia Gaines
Courteous and professional staff detailed service well knowledged about products me and my son loved this store love our new phones
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November 2021 by theresa Jones
Great customer service.
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January 2021 by Cavelia Forbes
Just great deal
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October 2020 by Meredith Larson
Sadly, this store could use more training. Every time I've gone in, I've received incorrect or unhelpful information. The staff I have met are all very young and seem to lack knowledge about the plans or products. I'm not sure if these things are correlated, but there doesn't seem to be a senior manager to help with difficult cases or potentially difficult customers, so the young staff have to "defend" themselves and deflect substantive questions. I have be incorrectly charged and directed to incorrect sites. Once I even came back to the store out of pity for the clerk who forgot to charge me for a case because she was going to pay for it out of pocket. This is sad. Another time, one of the clerks felt threatened or disrespected and simply disengaged and gave up on herself. The staff seem to want to be nice, but I think they're just really young and inexperienced with customer service and Cricket. I have had to call a friend of mine who owned and managed other Cricket stores to fix the errors the clerks here have made and will avoid this store at all costs in the future due to the inability of the staff to adapt or go beyond "I don't know" and "There's nothing I can do." If all you need is to pay a bill, then they're probably adequate. If you have any problems with or questions about a service option or phone, Google is better prepared to help.
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March 2020 by wilmer Alvarez
Nice place
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January 2020 by Sandra Ventura
Best Cricket Store near my house. Quickly resolved my problems. Highly recommended! Best of the BEST
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January 2020 by redds red
Always helpful, kind, smile, back up all my pics and contacts. Very satisfied this cricket location at Greenbelt
