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June 2024 by David Redding
Great insurance agent wouldn't go to anybody else.
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April 2024 by Cynthia Huston
Only stayed as long as I did because of covid 19 and illness. I hated every day that this AGENT held my policies, both auto and home. Never have I been talked down to or felt more bullied than speaking to Mary... The day I met her she even "dissed" my Samsung phone (as she loaded their App) and told me to get an Apple. When I asked for ID cards I was told to down load them. REMINDED Mary I didn't do computers. Mary's policy required me to "log in" when going to drive. So when I did NOT sign in.... my rates went up IMMEDIATELY, not the next renewal period. She did send a birthday card 6 weeks early. I even called and asked that she NEVER take out the payment. Told her I was changing accounts because I didn't want the spiel. When I called to cancel my Allstate policy Mary said I was "REQUIRED" to bring in my "new" policy info. for "OUR PROTECTION". I did, I gave her copies, I left. Happy for the lower premiums and a agent that gave me ID cards, good coverage at good rates AND NO COMPUTER REQUIRED FOR THIS OLD LADY!!!!
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March 2024 by Joyce Roland
Provides the coverage needed. Courteous, dependable service.
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January 2024 by Gerarde Sorme
Mary and her team at Allstate Insurance were great in getting me setup quickly with home and auto insurance on a very short time notice. They help me navigate through all the details and got me the perfect policy.
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January 2023 by Randolph Via
If you need to talk to someone thay is always there that's good quality
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January 2023 by Reuben Howar
4.9 Great Great ??
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October 2022 by Rachael U
I have been with Allstate for a long time. I remember getting into a bad car accident with my daughter and Mary came out to check on me at the site since my parents were too far away to get to me. That is something I’ll never forget. Now she makes sure I stay on top of things or tries to find me savings. Talk about above and beyond!
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May 2022 by Anna Armstrong
The staff and agents are extremely professional and helpful. It has been nothing but a pleasure.
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March 2021 by Yazmin
Mary is always very rude when i speak to her idk why she always has a attitude and making smart remarks talking to someone like they are a child i understand there is policies and regulations that have to be followed but customer service should be 1#. Again Mary is very rude on several occasions i have spoken to her. Get brushed off and i do not appreciate how i have been treated/talked to by her and her tone.
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July 2020 by Salman Waheed
Always helpful and professional whenever need something always there to help and resolve the issue right there & than thank you
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December 2019 by John Mellon
Wife worked there but is retired now. The agency treats you well and gives you their best price.
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March 2019 by Dawns Rost
THE SERVICE, THE CARING TEAM, LOW COST FOR HIGH COVERAGE, ANYTHING YOU NEED TO INSURANCE THEY COVER
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September 2018 by Harrison Randall
Very good service for the past 25 years.
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September 2017 by Leigha Reader
This agent Mary Ripkin is only nice until you cancel your insurance policy. I cancelled my policy and switched to Geico on the exact same day, with no lapse way before my next payment was due. They spitefully sent my account to a collections agency knowing I switched on the exact same day and had a zero balance. This agent never even contacted me about any type of payment being due. The agent and her assistant Sherry were rude and nasty once I told them I was switching. I was supposed to have the accident forgiveness program but they never put in that particular policy. I was not made aware of that until I had a very minor scrape of a car in a parking lot kind of accident and they jacked my rates up over 50%!!!!!!!They claimed i never signed up for the accident forgiveness policy when in fact I did. That was why I switched from Allstate Mary Ripkin the agent to Geico. I would never recommend Mary Ripkin and her assistants as an agent unless you want spiteful, rude service once you have had an accident or try to switch companies.
