-
July 2024 by Johnny “JBlaze”
In and out super fast. friendliest staff!!!
-
April 2024 by William Coates
I went to this bank for the first time a few days ago. I had a slightly unorthodox transaction to make. At first Juana (hope I spelled it right) thought that it could not be done but her determination to make it work was admirable. She was not going to let that money walk out the door and it didnt. She brightened when the transaction was complete and I brightened too. I don't run into this attitude of can do it-ness much. Whatever she earns, she deserves more. I can't fully articulate how good that made me feel. Thank you Juana!
-
April 2024 by David Somers
Very,friendly. Also clean ?
-
February 2024 by Nicolas Travasso
terrible service from a gentleman who asked to do everything online, and on the website it says that you need to go to the branch to open a business account
-
February 2024 by Wyatt Burdette
bad mannered tellers with poor knowledge of their respected positions. suggest using the ATM or mobile app. you wont find help here
-
February 2024 by Gail Walters
Quick, friendly & professional staff! Very nice facility. Yes, on handicap ramp access to from parking lot, but did not see auto door opener.
-
August 2023 by Rubilyn Vandevander
This place and staff are nice and very professional ????
-
August 2023 by Tabitha Banwarie
Prompt customer service, amazing hospitality & efficient staff.
-
August 2023 by Bighair P.
Second time CC payments made through the drive-thru were misapplied. Personal account payment applied to business account. Business account payment applied to personal account. Basic accounting. Had to spend over 30 minutes on the horn with CapOne trying to get it straightened out.
-
July 2023 by Kathy Clarke
Great service! Hoping this economy doesn't cause a shut down!
-
May 2023 by Sherry Conway
Very nice and friendly service was no wait, really enjoyed coming to this location
-
May 2023 by the vaden family
Every single time I go to this location is the same lady given nothing but a nasty stink attitude. She is beyond rude. I dealt with this for three times and this is the end of the road for her and I made sure I called Corporate to report her and her name is Ariel a black lady that wears glasses. She is so rude and nasty for no reason at all it’s always your own people.
-
April 2023 by Ry L.
None of the ATMs ever work. This is very important for after-hours transactions. The app should tell us if the ATMs are down before we drive all the way to the location.
-
April 2023 by Karrie H.
They closed my bank account without me knowing , all my money is in my account I'm heated I think it's unprofessional, I'm going to complain to corporate about this .
-
April 2023 by Big Hair
RIDICULOUS that this location is no longer open on Saturdays & has not been for 3 years per bank staff. Is this a COVID holdover policy? Why is the Annapolis branch open on Saturdays from 9 to 12 & not here? Ppl have to work & can't always get to the bank M-F from 9 to 5. DO BETTER Cap One! Edit: Thank you for the prompt response! This is the CapOne I know and love!! I am a longtime business and personal CapOne account holder and excellent customer service is a hallmark of CapOne. I am changing my review to 2 stars (from 1) in the hopes that I can change it to 5 stars when Sat hours are offered.
