This is the only corporate store that I know of in Gaithersburg and Rockville. They only do phones. Fios is at the franchise stores like the one in Rio. Relatively efficient in getting through the waitlist and technicians are fairly knowledgeable. Made my phone upgrade go pretty well.
September 2023
The specialist AJ was awesome! He solved a very frustrating problem with my new phone. He knew what to do, was patient and very professional. The young lady was also very kind and professional. She greeted me when I walked in the store and made sure I was checked-in to be seen. Excellent store.
August 2023
Just not a good experience, I was in twice and waited 45 minutes. Wasn't seen yet left both times had to get kidz from camp, going to try the one at milestone
