November 2021 by Rowena Flores
These guys are amazing! We had 4 movers; all were polite and conscientious about our things. They were quick and very efficient. We love that they even brought their own floor protectors. Hats off to Larry as well; very nice and knowledgeable guy. My Guys by far are the best movers we've ever used. A+++
September 2021 by Sherita F.
Don't use!!' This is a scam!! After reading positive reviews, I called to request a quote to move from my 2 bedroom apartment that has a 5x11 storage. I was told by Tony Wilson that I would need 2 guys and the minimum would be 5 hours on a Saturday because we agreed to have everything packed and all furniture broken down. He gave me an estimated quote of $900 and said the movers would come between 8-9am. Sounded great! We held up our end and had all of the boxes stacked in the living room and all of the furniture was broken down. On our moving day, the movers called at 9:05am (late) to say they were coming. First, the movers came without masks when our county has a mask mandate and our building has signage that masks are required. So we had to give the two movers KN95 masks. When the movers finally came in, the first words out of his mouth was, "This is a 12 hour job!" We began to question how is this a 12 hour move when we were told we only needed 2 men and the five hour minimum. His response, "You have all these boxes and furniture plus the storage. Plus we have to walk down the hall and walking takes time." So, My Guys Moving sent the laziest movers they had. The mover then said, "He's laid by the hour and don't work for free." No one ever asked him to work for free, but to just work. My husband asked to speak with a manager and the mover said there wasn't one because it was a Saturday. Then mover then says, "We don't have to move you. You can cancel and get tour deposit back." We immediately accepted the offer because it seemed like this guy needed extra money and was trying to take advantage of us. They mover seemed shocked that we agreed to cancel then he said let me call someone. (Who was he calling because he just said there was no one to call?) The mover, who spoke with us in perfect English, made a phone call to someone and only spoke on Spanish. I called my daughter, who is bilingual, and asked her to translate the conversation. Basically, the mover was untruthful and communicated that we only wanted to pay for 5 hours and this was a lot of work. When he ended the phone call he told us it was cancelled and we asked about our deposit. He said he didn't know if we could get it back. That's when I told him that he was being recorded and I had a translator to translate his phone call. He literally walked out of the apartment and wouldn't say anything else. Here's the deal, the company allows the movers to dictate the cost to the customer and doesn't have a standard of excellence. We've moved before and each time, the movers came in and asked what needed to be moved and notify us near the end of the minimum required hours to make sure we want to continue. I'm filing a complaint with all regulatory compliance agencies because this company needs to be stopped.
March 2021 by Nancy Hess
These guys were great. We were pinched for time and they got it done. No wasted time, no problems and nothing was damaged.
September 2019 by Sandy S.
After I wrote a 2 star review for this company last month, one of their employees called and offered me $100 if I would remove my negative review. I was stunned! Is this how companies do business? Do they also bribe people to write good reviews? Is this why some companies have only good reviews? Did they pay off anyone who wrote a negative review to remove it? I was insulted by their request and it makes me think even less of this company.
September 2014 by v Craig
THANK YOU FOR A FANTASTIC JOB! We recently moved from our home in Gaithersburg to a smaller home in Frederick, MD. When planning for the move we â€œrecalled our last moveâ€ which was the worst case of customer service that I have seen. That move was scheduled for 9:00 AM and the movers showed up at 4:00 PM, when almost complete, we were told that we needed to pay the balance plus time that they took to eat dinner in route, finishing up at 1:00 AM with small items missing.
Not My Guys Moving in Gaithersburg, who were on time, very careful of both homes and furniture. We had them handled the packing of china, glass goods and art that we did not want to take a chance with by packing ourselves. From the move survey by Craig to the professional packing and move by Jorge and team of five, everything went just as promised and the cost came in exactly as estimated which was less than others that we had received. There was none of nickel and diming us on extra charges.
We never expected that movers would treat our belongings like it was theirs or even better their parent’s valuables. I cannot give a higher recommendation than to say this is the only company that I would recommend to family or friends.
July 2014 by Betsy Taylor
I had a great move with My Guys Moving. The guys were great! They were friendly and professional. I will be reccomending them to my friends.