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October 2023 by Nathan Deribe
This place is the worst place I have ever been, they r thiefs working in store. I went for inspection, and i didn't have the wheel lock key with me to take out the tires, so they wouldn't let me come back with the same payment. They told me they would charge me again if I left to get the key, and we argued then when they gave me the report, they put a problem that the car don't even have. Telling me there is an exaust leak without a check engine light, the most common problem to get engine light. Just to listen, I asked how much it cost to fix, and they told me $1130?? what a terrible ppl. They robbed me in a daylight.
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October 2023 by Nathan D.
This place is the worst place I have ever been, they r thiefs working in store. I went for inspection, and i didn't have the wheel lock key with me to take out the tires, so they wouldn't let me come back with the same payment. They told me they would charge me again if I left to get the key, and we argued then when they gave me the report, they put a problem that the car don't even have. Telling me there is an exaust leak without a check engine light, the most common problem to get engine light. Just to listen, I asked how much it cost to fix, and they told me $1130 the whole exhaust pipe cost $120. what a terrible ppl. They robbed me in a daylight.
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August 2023 by Markus Gilbert
Just bought a 2011 mustang and took my car here for a MD State inspection... the customer service was pleasant but the car service is mediocre. Once I left there my passenger rear caliper (which they took apart) made a ridiculous knocking noise that I never heard!! Only once I left that noise came. One thing led to another and I ended up changing my calipers, rotors, etc myself. Come to find out my rear brake was not in the best condition at all! And they don't even bring it to your attention. They just slap it back together and send you away. I can say they gave me a quote for a very expensive repair.... although I can appreciate them for that, I would rather them pay attention to some of the stuff that matter alot as well; LIKE MY BRAKES!!! Very disappointed. Won't be going back.... word of advice, if you can... try to learn how to do it yourself.... these guys in particular don't really care... they just want the $$$$$$$$$$$$$$$$.
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August 2023 by sanwendy101
I had issues with the gas station part of this. I prepaid the pump $20 and all seemed normal until after I get $75 notification from them. I go to speak about it and immediately felt like they don’t care what anyone has to say. The “manager” repeated to me the bank does that. I tried to explain I know it usually takes like .01 or $1 then runs your card. But I prepaid this $20…why all of a sudden I’m I getting a $75 approved transaction? But the manager kept repeating the same thing and kept being so tone deaf to it all. Even said to me “we get your kind of people all the time” like excuse me? I got it all on video too. I recorded it as soon as he spoke to me and tried to explain cause I felt his attitude and his I don’t care about this mentality. I believe just a clear explanation and trying to understand the customers confusion is fine. But this man obviously doesn’t care about customer service at all. If anyone has any issue just talk to a wall you’ll get more of a response and you won’t be told a comment like “your kind”. I don’t wanna say he’s a racist or has something against women but you don’t just say “kind of people” to a customer. I have a witness and a video for a reason. I felt his tension and demeanor.
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January 2023 by Byron Torres
Too expensive oil change was supposed to be 47$ with filter included and they didn't charge me $16 for the filter and I don't know how the oil change came out $87 I think it's the first time and last time I go there I'd rather go over the mileage a bit huh go somewhere else than go there DON'T GO THERE!!!
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October 2022 by Steven Mon
Over the weekend I had trouble starting my car. I told myself that next week I should get it looked at. I didn't get a chance because my battery died. I had to get my car jump started and took it to the nearby Liberty Auto Gas Station. I needed a new battery (it lasted 8 years!) and the alternator had a couple of bad diodes and needed replacement. The parts came in the next morning and I got the car back in the afternoon. The costs for parts and labor was about what I had expected for a job like this. I was very satisfied with the work done.Services: General repairs & maintenance
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August 2022 by H Valentino
First time did an oil change there today and they were great! No bsing about other services which is good! Will be coming back again for sure!
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July 2022 by Ashley Sheffield
The first time I came here, They didn't detect the leak coming from my coolant tank and said everything was fine. Prior to the service, I informed them that I would see coolant on the ground underneath my car when it was parked. I went to a dealership and they found a hole in my tank. The second time around, I came for a tire installation and the clerk upfront said to me in a nasty tone, "I need your keys." In my opinion, they have poor customer service.
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June 2021 by Francis Ainabe
Friendly associates. Fair rates
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March 2021 by Sean Smith
This is my favorite place for an oil change by far!!!!
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February 2021 by Ricardo DiGravio
Nice place!!!
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November 2020 by Diana
Extremely terrible customer service. I got there and the man at the front desk was on the phone. He just ignored me as I was standing there waiting for him to address me. After some time he finally looked at me annoyed and said “what do you need?”. I asked if I can get an oil change. He then told me yes but it’s going to take a few minutes before he can assist me. I said ok. And waited another good while before he gave me a form to fill while still on the phone. After some time he just looked at me annoyed and said in an angry tone “I need your keys”. Very rude and unprofessional.Service: Oil change
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November 2020 by Diane Atsu
Extremely terrible customer service. I got there and the man at the front desk was on the phone. He just ignored me as I was standing there waiting for him to address me. After some time he finally looked at me annoyed and said “what do you need?”. I asked if I can get an oil change. He then told me yes but it’s going to take a few minutes before he can assist me. I said ok. And waited another good while before he gave me a form to fill while still on the phone. After some time he just looked at me annoyed and said in an angry tone “I need your keys”. Very rude and unprofessional.
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September 2020 by John K
Had the MD state inspection done there and was in and out rather quickly. Great service
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February 2020 by shahram Sadoughianzadeh
Never ever take your car to this place for MD inspection they lie and try to make money ,I just waste $80 for inspection over there same car passed at the other location
