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September 2023 by Alex Yale
if you need good service for prescriptions at CVS in Gaithersburg MD, then only go to The CVS in TAget at Rio.. Your cheating your self if you dont....
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June 2023 by Sunny S.
This review is for CVS that is located in Target: 25 Grand Corner Ave, Gaithersburg. Please do not go to this pharmacy, extremely RUDE and ARROGANT staff. Not even one employee on this staff has any professionalism, manners or sense of what a good customer service should be. Whenever I have been there, they never acknowledge any customer, they do not respond till the patient goes and taps on the window and even then they very rudely dismiss the customer by stating them to wait. They do not give any consultation to the customer who is picking up the medication. I have been mistreated and I have seen other patients being mistreated, and talked to rudely by the staff. It is appalling to see how nonchalant these CVS employees are towards their job. Please use any other pharmacy or if you still want to use CVS go to some other location. This location doesn't even deserve 1 star.
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May 2023 by Gary C
Very disappointed that the pharmacy counter only serves my prescriptions. All of the pharmacy items even Tylenol must be taken through the one open Target checkout. If they offer you counter advice on a OTC med you must line up for your advice then line up again to purchase it. Very long hold times for pharmacy Tech .
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April 2023 by Yi C
I feel like they just pranked me.TL;DR: I was told the meds were ordered, but they can't even place the order bc it's apparently unavailable.When we were there with the prescription initially, they said bc they don't have the medication, they'll have it ordered, come back tmr. I received a call the day after telling me not to come in bc they haven't received the delivery. Told me to come back the day after, specifically after 2pm.When I got there a little before 3p, (somehow metal blinds were down even though the new schedule stated otherwise) the rep/pharmacist went to check if the meds were there, or at least that's what I thought she was doing. I still don't understand what the pharmacist was trying to say, she didn't seem to care to explain much lol. But it was just a long wait to hear that the meds weren't even available to place the order...Why would someone call to let me know that they would be delivered on a specific date?? Anyways, it was just plain weird the way they handled everything. Not just with the prescription, but how they spoke/kept cleaning. I ordered the same at Walgreens. I'm pretty sure they actually placed the order there lol
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March 2023 by Courtney Proctor
Poor customer service. Disconnect b/w the CVS and Caremark systems. Had to contact customer service myself to resolve the issue.
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November 2022 by Kaliyamoorthy Arunachalam
Always helpful and friendly! Great service and professional, courteous staff. Pharmacy service is excellent.
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November 2022 by Natalia P
Usually get friendly pharmacists but the last couple times I’ve been here the girl I got was rude.
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October 2022 by Kallis M.
Always helpful and friendly! Great service and professional, courteous staff. Pharmacy service is excellent.
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August 2022 by Katherine Watter
The pharmacist was very friendly and professional. I was greeted at the window promptly and on my way out in under 2 minutes. Thank you!
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June 2022 by Peter Thar
The guy who helped me was amazing! He was very knowledgeable and helped us get meds that were covered by our health insurance! Would recommend.
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April 2022 by Emelyn Phillips
This CVS pharmacy inside the Target at 25 Grand Corner is by far the best pharmacy I have ever dealt with. The professionalism, the courtesy calls and they way they have treated me have been second to none. Even when there's turnover on the pharm technicians, it shows that they are carefully selected!! I cannot praise this particular place enough.
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March 2022 by Maritza Gonzalez
Very helpful in the drive thru window, wasn't sure if I had COVID-19, and needed over the counter meds, and they went and got it for me, along with the prescription I was picking up.
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January 2022 by Santhosh Kumar
Very friendly people. Excellent service.
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December 2021 by Rolando B.
If I could give them an negative star? I would certainly would, worse phone service, they never answered my calls, be ready to spend 30 minutes or more time,your best shot is going directly to the pharmacy so that you can get some service ?
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October 2019 by Henry S.
This is the best CVS pharmacy I've ever been to. I've been coming here for over three years. The prescriptions are filled quickly and the pharmacist and pharmacy techs are very kind people, you can tell that they care, it's very refreshing.
