“I generally have low to no expectations for businesses in certain parts of town. When I encounter a business across town that has regular to exceptional customer service it’s always so delightful. It’s like a pleasant unexpected surprise. I had to do an exchange today and it was uneventful. So uneventful and pleasant I figured I’d say thanks. I shopped, I was able to try on multiple shoes, and I did an exchange. Almost everyone working this evening was super supportive of one another. The associates I encountered spoke with news anchor voices, speech void of the native DMV accent / lingo. The store was super clean but I think they may have recently encountered theft of merchandise. No one said anything of the sort, but they were noticing things like empty hangers and missing shoes from the displays. They could have just been cleaning though. Hats off to having regular, mannerly, knowledgeable, pleasant customer service. Much appreciated in these times!”
“Manager on duty was very calm and pleasant. I am used to some sneaker store managers being rude and agitated during hyped Jordan release so this was very refreshing. She helped all her customers with their requests and was very nice about it the whole time. I will definitely come back”
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
“Went in finish line in Forestville today after a bad experience at footlocker across the street. The employee Mr. Zion welcome me with open arms had great customer service. Help me with the shoes was in and out of the store. Will be returning this is how customer service should be.”