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September 2024 by Lisa Steinmetz
I am really disappointed at this ymca!! I have a special needs adult who can’t swim ,but he can get his exercise by walking doing laps in 31/2 foot smaller pool. We got here at 11:30am. I was told the pool was opened when I called. I came a couple days ago and had no idea the pool was closed again for renovation. The only exercise that Robbie gets is in the water. He doesn’t really do anything else. So what am I paying for if he can’t use the pool. Nothing!! I am seriously considering going to the Newark ymca. It’s newer cleaner and you don’t have these problems. I’ll tell you Elkton ymca isn’t the cleanest it the oldest everything. Don’t waste you money. Go to Newark ymca clean and they offer so much more for your money. It’s only 15mn down the road. And you will never have issue like I have had here. I would like to say Eileen, the I assume is manager was very acommadating. The staff is always nice and friendly. But, I question the person who makes these pool decisions. After all there’s not a lot here . Thanks Lisa Steinmetz. Also if you look at the reviews. I doubt they have 4 stars check it out and see yourself. I just want to thank Eilleen she somehow found some more lifeguards and was very kind and saw I was upset. She was very professional!! I also forgot to mention to be fare there was a lifeguard already there. So I didn’t understand why he couldn’t swim , like I was told by a lifeguard who I guess wasn’t on the clock yet? Because they told me they need two lifeguards one for eat side. Robbie is 22 yrs old I told them I would be watching him and that there is 1 lifeguard. So I think the person who is making these ridiculous rules should step down.
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August 2024 by Liz Malin
Swim lessons are run by very young inexperienced teachers that struggle to command the class it's very chaotic
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July 2024 by Shameka Atteberry
Today was my worst visit ever, a lifeguard told me my autistic son shouldn’t be in a pool if it requires me to right by his side and if he needs to be completely y guided n redirected. Lack of sympathy for any persons that is disabled I even went to the extent to inform the lifeguard of my sons neurological disabilities and she stated it doesn’t matter nor does she care if he’s disabled n that if that’s the case he shouldn’t be in a pool. I said to her who should anyone with a disabilities not be aloud to swim and enjoy activities in theyre conmunity. I was heartbroken then she proceeded to get her supervisor as I requested but said I was argumentative but indeed I was advocating for son as my right is to! I shouldn’t have disclose my sons disabilities everyone is allowed to enjoy life and I pay for a membership for what to be discriminated against? I asked the lifeguard does she know what autism is she replied no?! Then I said well are you aware that no one person is the same and you have no right to judge or discriminate against. She said it doesn’t matter all I can say is WOW! The ymca needs to do better.
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July 2024 by Eva Cole
Great day in the sun. Pool was busy with school kids out of school, but all played and swam peacefully. Once again. Great day
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July 2024 by kourtney Idzik
The staff takes time to know the regulars & greets everyone with respect . It’s definitely a safe place to bring my adult client with disabilities.
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June 2024 by Elaine Boyd
I love the YMCA great place to relax and release STRESS?
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June 2024 by Jon Bird
I was blocked on their public facebook page for addressing how their faclilities are always closed but memebers still pay full price.
I understand, cant have too many people start to realize the scam.
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June 2024 by Tim Reed
Wonderful place.
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June 2024 by Christopher McAllister
While there are more update facilities the staff and community and indistinguishable, diverse, and second to none. A wonderful blend of family and comfort. I’m sure there’s a list whereby the equipment and building will be upgraded in time. That wi be welcomed. But until then it’s a great place to get in shape, commune, and grow.
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June 2024 by Jay
Positives:
• Clean pool, and clean changing rooms.
Needs work:
• The lifeguard staff needs training on how to talk to people. Yelling at children and adults isn’t the way to handle things.
• The pool needs better signage regarding the slide. A height restriction is fine, but make that clear. Waiting before the next person goes down makes sense but the sign is not clear for children and is worn out. Make it easier for guests to know what to do so lifeguards don’t need to yell at people all day.
• The entrance experience wasn’t great. Apparently the cards/badges pull up the wrong information on occasion which seems odd.
• “Adult swim for 10 minutes” is silly. Allow everyone to use the pool all day without adult swims.
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May 2024 by Allison Hump
This is not my home ymca and I am glad it’s not wow this place should be shut down immediately! The amount of mold that has to be in this place is insane my allergies acted up the moment I step foot in this building how do families keep bringing there young ones here take a look at the ceiling tiles they have black mold ! What health inspector has passed this place in the last year facility should be torn down!
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May 2024 by Debbie Whittington
By joining the YMCA, it has helped me reach my fitness goals. The instructors have helped me stay motivated and I have also made some work-out friends. I like that I have a variety of workouts from the weight room, exercise classes to pool time.
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March 2024 by Patricia Johnson
Various programs and friendly environment.
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March 2024 by Cynthia Brown
There are so many issues that I just don’t know where to begin. The place is literally falling apart. The ceiling leaks into the gym when it rains. The weight room and TRX room are both closed due to plumbing issues. The pools and the hot tub seem to be closed more than open due to constant issues that never get fixed. The building is disgustingly dirty and the bathroom’s always have plumbing issues. For what they charge it’s not worth it. You can go to Planet Fitness and pay $10 a month and enjoy a clean environment with excellent equipment. The YMCA is also in debt in excess of $10 million dollars which will never be dissolved. The best thing they can do is close the doors and hopefully someone else buys it and runs the place as it should be. Their regional director just doesn’t give a dam and that is not about to change.
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December 2023 by J Q
Very nice employees. Facility is a bit dated. Offers a lot of different activities including pickleball, swimming, basketball, workout classes (aerobics, zumba, strength training, Les Mills bodypump) exercise rooms (treadmill machines). Worth the price of membership.
