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“If you need any service after an accident, I recommend Caliper Collision in Edgewater! They had my vehicle completed early and kept me informed every step of the way.”
“Edit: the owner quickly reached out to me regarding this issue and offered to make it right. We came to an agreement and I am satisfied with the outcome. I have adjusted my rating accordingly.
Pretty disappointed with my experience with Uni-Tech. I recently had a bumper painted so I could replace it myself. The end product looks great but I am not happy with their estimating. Before I got the estimate I gave them my exact paint code which is a tri-color white paint so they knew it would be a bit difficult. Unfortunately, they screwed up the estimate they provided me and didnt include the extra cost/labor associated with the tri-color paint. When I went to pick up the bumper the final cost was 60% more expensive than the initial estimate. I realize that estimates are just that, estimates, but to screw up your estimate so much that it is 60% more expensive is unacceptable. Especially when you knew ahead of time that the paint would be more expensive. I voiced my displeasure and concerns about the cost difference but was offered no compensation. I was fine paying the increased cost of the additional paint/labor (~30% cost increase) in getting the color to match since it is a difficult color, but should have been discounted the cost of the tri-color paint difference since they screwed up the estimate. While the end product looks great, I don’t think I will use Uni-Tech again after this experience.”
“Jason & the Elite Auto Body are Amazing! My family has had a 20 year plus relationship with Elite Auto Body. Jason is so thorough! He discusses every detail. But doesn’t over complicate the process. He is wonderful to work with & the quality of his team’s work is superb! I wouldn’t think of going any where else! If your job big or small you can rest assure Elite is fantastic at it ALL!!!!!”
“The staff was very friendly and helpful answering any questions I had. I was also extremely impressed by the quick and quality work preformed. Can't eaven tell most of the passenger side of my truck was damaged. They eaven went above and beyond my expectations and detailed the interior. Top notch service ?”
“Wonderful experience all around working with Audi Annapolis. Our sales associate, Daina, was super friendly, knowledgeable about all things Audi and went above and beyond to help us purchase our new Q7! 5 stars!! ⭐️”
“A huge thank you to Anne for being so patient with me through all the appointment changes I made. She is the best! And another huge thank you to Del and the entire team. The outstanding customer service will bring me back. Del kept me in the loop throughout the entire process even when it would delay me getting my vehicle back. My car looks brand new, I am pleased so far with the repairs. Thank you all!”
“Derick provided excellent customer service and communicated regularly with me. He walked me through the repair process and answered my numerous questions. In addition to my other worked being accomplished, my Jeep door needed to be replaced and of course was on back order through Jeep Mopar for months. Derick worked directly with my insurance company to go outside the normal USAA and Caliber acquisition network to get the door repaired. I would recommend Caliber Annapolis. Thanks guys! Matt”
“Stopped by for an estimate on a minor fender bender. Cam was awesome and took a look and was able to buff out the minor scrapes for me at no charge and offered an estimate for some minor paint damage. All around excellent and friendly customer service and would definitely use Severn Auto Body again!”
“Kia used this body shop to work on my k5 GT. I have to say after all the work the car looks amazing. They are also very responsive and overall a great shop. I will be using them for any future needs.”
“I would like to express my utmost appreciation for the exceptional service I received at Severn Auto Body, particularly thanks to Tiffanie. Her pleasant attitude, patience, and excellent follow-up truly made my experience outstanding.
Tiffanie went above and beyond to accommodate my needs, making me feel comfortable to reschedule and ensuring that it fit seamlessly into my schedule. Her professionalism and dedication are a testament to the high standards of customer service at Severn Auto Body.
I wholeheartedly recommend Severn Auto Body, largely due to Tiffanie's outstanding assistance. She is undoubtedly a valuable asset to this establishment, and her commitment to customer satisfaction has left a lasting positive impression on me.
Thank you once again, Tiffanie, and the team at Severn Auto Body, for your exceptional service and care.”
“I was rear ended a month ago, and my rear bumper was damaged. I brought my vehicle to Criswell Collision Center to make the necessary repairs. The staff was courteous and Kurt went above and beyond to explain the repairs and provided a timeline for completion. I received my vehicle a couple of days later and it looked as if it was never damaged. I am completely satisfied with the customer service I received and the repairs that were made. I definitely recommend this shop for all of your collision repair needs!”
“My 6th BMW purchase (with four of them at Annapolis) was yesterday with Ben Allen. Ben NEVER fails to measure up to the world class rating I gave him on my first purchase with him many years ago. I assured him in 2021 when I permanently moved to DE that when I was ready to buy again, I would be back. And yesterday was the day! His knowledge of BMWs is second to none. His attention to detail is impeccable. He even remembered from July 2020, that I preferred a vehicle with a garage door opener. Ben truly cares about his customers and is the GOAT of vehicle sales (and an all around cool dude)! I promise he’ll take care of you, every single time! Oh, and don’t let me forget to give a HUGE shout out to David Mier, the Finance Director! He’s also been there to close every deal (not that there needed any convincing because I’m a BMW lover through and through). David remembered me and had us in and out in a snap! My husband and I chatted a bit outside of the business to buy, so it honestly took only two hours and that included a nice test drive. Ben knew the car I wanted and even had it ready and cleaned already upon arrival. They both ensured a seamless process and I spent the least amount of time ever at the dealership this time around. Needless to say, if I do buy again (I tell myself I’m not…lol), I’ll be back. Go to BMW of Annapolis and ask for Ben. You won’t regret it!”
“I had an old claim that I finally decided to handle , as my schedule is straight nuts as a traveling wedding photographer. Roy was immediately communicative , approachable and informative. The nicest guy. I knew he’d be telling me the truth the whole time and my repair was thorough. Additionally, I made it apparent I needed my car for work asapAnd they turned around my car a day ahead of time. As a younger professional I’m not as well versed in this stuff, and we all know how stressful car stuff is. It’s great to feel taken care of! I will certainly trust this group again!! Thank you all!”
“My tahoe was run off the rd on 97 in pouring rain. After towing, insurance wanted to total it due to extensive body damage and airbags deploying. Caron and family at Gott treated me like family and worked with my insurance company to get my car like new again and in reasonable time. That was in May, and after driving it and checking things out, I could not be more pleased. They did an amazing job and kept me informed the entire time. Thanks, guys, for doing such great work. Highly recommend them.”
“Doug’s a genius! He solved the issue with my minivan in 10 minutes and refused to take any money since he felt it was a straightforward pop rivet. Others had quoted almost $600 for a fix. Awesome guy and my go to auto body person from now on. In case you were wondering, yes despite his protests I insisted on paying him for his efforts :)”
“Great people to work with. Have had multiple vehicles in and they always do amazing job and are very professional. I will make the two hour drive just because they are that good.”
“very satisfied with the service preformed on my vehicle they went above and beyond with leaving my car looking brand new and spotless will definitely be using them for any other car needs”
“Did have to wait 2 weeks to get an appointment for the estimate, but worth the wait. Took my daughters car for damage done to the passenger side in a parking lot. They only had her car for a week and a half. They did an amazing job . We dealt with John who was very nice and kept us informed on her car. I would recommend.”
“Absolutely amazing. Fast, reliable, smart and safe, everything!I worked for them years ago and the business is great they appreciate the customer and show that they know their way around cars. Got mine out in 5 days. ”
“Tom did a great job with my old Jaguar F-Type, great color match and professional paint job. I will go there again if I need any body work or paint done, highly recommended.Services: Painting”
“It was good. My only complaint was they scheduled use for a 4 PM appointment at first but they're only open till 5 and didn't realize they would be able to finish till I called. They rescheduled us but the should have known. Also they to really need to clean up the parking lot and the landscaping. Trash was everywhere.”
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“Wee Heart exceeded every expectation I had. From timing, to workmanship, to customer service, they were incredible. It always sucks getting into an accident but the group here made it really easy. I would recommend them 100% of the time.”