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“Carolyn was amazing. My girlfriend had never mailed anything before and had an emergency shipment containing her sons PS5 controller, which broke 5 days before the warranty expired.. Needless to say she was a bit anxious, but Carolyn’s calm demeanor kept us afloat. Exceptional service!”
“Very good service for customers, sometimes I make shipments and they show me all their rates. I feel comfortable because Sohany explains it to me very well and speaks Spanish. That gives them a plus!!”
“Excellent service! Very professional, friendly, and efficient workers. Very good fast service!
Excellent service! Staff are very professional, nice, and efficient! Great fast service, thank you!”
“Upon entering the UPS store, you will ALWAYS receive a warm greeting and a smile. Even when they are assisting other customers, you will receive acknowledgment that they are aware of you and will be with you momentarily. At my store, everyone is very personable and helpful, going above and beyond to make sure your needs are met. Communication and availability are amazing.”
“I was nervous to go to this UPS location after reading negative reviews, but Brandon was friendly and walked me through the process of sending my mail internationally.”
“I have shipped stuff to Nigeria with Victoria air cargo several times. Besides one time delay experience. Is been wonderful to work with Mr. Ayo, I got my stuff intact. He’s someone that you can truly trust with shipping your valuables across to Nigeria.”
“This place is absolutely Incredible. As a driver it’s very seldom that you come across Good spirited people at the front counter but I “FELT” the Love at “BELTS”! These guys are awesome and the hospitality is unmatched! Thanks for making a drivers day better and I look forward to doing business with you guys again!P. S. - Thanks for the Reeces???”
“The staff at Staples at East Point Mall were friendly and very helpful. The associate went out of his way to accommodate my request.
In fact it was everyone that I came in contact with in the store. They all went out of there way for me. The Morning Crew works well together.
I would recommend Staples to anyone who may be looking for any kind of stationary or office products.”
“Lots of trucks in line (from Grais Rd) but line moves fast. Stop in line, go in the office to check in for pick up. Then move forward with other trucks. Guys will come and pull you out of line for loading. Fast and easy.You MUST have vest to check in!!!”
“I would like to thank Michelle she took the time to research and find my telephone number and call me to let me know that my package was at FedEx so I could pick it up before they sent it back. Great customer service”
“I’ve shipped dozens of items out of this location and they are always very helpful and friendly. It is really nice to a consumer location that is run so well. They do not serve burritos.”
3 - 5PM 10AM - 2PM
714 S Wolfe St, Baltimore
Shipping Centers
“I used to go to the Fed Hill location but too many issues each time with customer service. So I decided to venture a couple miles away for better service. Best post office in B-More, very helpful and courteous. Typically there are 2 women that work there and they are both great! ?”
9AM - 1:30PM 2:30 - 5PM
8201 Harford Rd, Parkville
Shipping Centers
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
“I saw the bad reviews and was pretty worried when coming here but actually had a good time. Just had to change my address and the gentleman there got me squared away.”
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“George is the man. He’s the best thing this location has going for it. I had an issue with a shipment which he went above and beyond to resolve. FedEx needs to let George make this location great again”