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October 2023 by Kerrick Miller
I recently had the pleasure of visiting this pawnshop, and I must say, it was a fantastic experience from start to finish. The staff specifically MS T was incredibly friendly and knowledgeable, making me feel welcome and at ease right away.What impressed me the most was their fair and transparent approach. The appraisal process was thorough, and I felt confident that I was getting a fair value for the items I brought in. They took the time to explain their evaluation and answered all my questions with patience and professionalism.Not only did I receive a reasonable loan offer, but the entire transaction was handled promptly and efficiently. The paperwork was straightforward, and the terms were clearly explained. I appreciated their attention to detail and the way they prioritized customer satisfaction.Furthermore, the shop itself was clean, well-organized, and well-stocked with a wide selection of items. Whether you're looking to buy or sell, this pawnshop is definitely worth a visit. Their inventory is diverse and offers something for everyone.Overall, my experience with this pawnshop was outstanding. The staff's exceptional customer service, fair deals, and overall professionalism made me a satisfied customer. I highly recommend this shop to anyone in need of their services. You won't be disappointed!THANK YOU MS T
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September 2023 by Reginald Dominique
This shop always helps me out with outstanding customer service (Ms.T) helped me today and was very helpful. Very patient. Very resourceful. I highly recommend this pawn shop if you live in the Riverdale/New Carrolton area. (Henry) also is a amazing clerk. Henry is very knowledgeable. I appreciate everything they do for me.
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September 2023 by Luis Sanchez acosta
T gave Exceptional service. Quick and easy. Very understanding of the need and even increase the amount to help out more.
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August 2023 by Gee K
Henry ,Tinuke, and Scott are incredibly helpful and knowledgeable. It’s because of this, the above and beyond customer service that they provide, and the overall professionalism that separates them from everyone else. I have been to many pawn shops in the area and continue to return to Best Pawn Riverdale time and time again because I know that I will be taken care of the right way. Thanks Best Pawn . You guys are the best !
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August 2023 by Greg Kim
Henry ,Tinuke, and Scott are incredibly helpful and knowledgeable. It’s because of this, the above and beyond customer service that they provide, and the overall professionalism that separates them from everyone else. I have been to many pawn shops in the area and continue to return to Best Pawn Riverdale time and time again because I know that I will be taken care of the right way. Thanks Best Pawn . You guys are the best !
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August 2023 by 123lilmisscutiepie
Love this place!! The customer service was excellent and the energy was great. The pricing was even better! Highly recommend going here to pawn
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August 2023 by Brian McAdams
Mrs T, she was the most helpful and very professional attitude. I came there and they were about to close shop but she took the time to help me. I recommend this place of business more than any pawn shop in the DMV. 6 stars!!±
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August 2023 by harry hip
Very rude! My first time in a pawn shop and the first thing the African lady said to me is “what do you got” terrible customer service and then didn’t even look at what I had just told me they’re only taking new stuff. Go to Forestville !
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August 2023 by Geovaunie davis
This is hands down the best pawn shop in Maryland. That have great pricing, great customer service and very fair with pricing. Henry makes you feel at home and he’s also very informative and knowledgeable. I walked in thinking I’m about to get ripped off but instead I walked out finding a new home to buy items from and a new place to sell items. Lucus was also helpful and at hand for customers needs. I would highly recommend you shop for all your needs.
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August 2023 by hydeia garrison
Henry was so amazing during my visit. Although I was only in the store for about 10mins I was pleased with the knowledge and information Henry gave us. I was definitely on the fence about guns but after speaking with Henry, he got my head in a whole different ball game. Lucas was an amazing associate as well very welcoming and down to earth guy. I will be visiting again.
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August 2023 by 1neOf 1ne
My second time visiting this pawn shop and each time I had an amazing experience. Tee and Lucas were exceptional, great customer service.
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June 2023 by Michelle Flowers
This is the best pawn shop! They have excellent customer service!
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May 2023 by Marion Jordan
I highly recommend this pawn shop when looking to either getting a loan or selling your items outright. I have bought and sold stuff here for years at their different locations. Fair pricing and quality professional service. Also save money by shopping here. I personally have bought lots of different musical instruments here as well.
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April 2023 by Christopher Davis
The staff at best pawn was very welcoming with my purchase, Lucas was very respectful and informative and patient with all the questions I had and the staff supported him. My overall experience was satisfactory and I will be back.
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March 2023 by Johny Locus
I walked in Best Pawn Shop on my birthday hoping to get the sell offer i desired. Sadly I didn’t and it wasn’t because of poor customer experience. It was literally the complete opposite. The associate not only talked me through the best sell option, she increased it by $10 because it was my birthday. I even found some Beats Solo 3’s for a great price in great condition. I will definitely comeback to sell/purchase more items.
