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October 2023 by Theresa Young
My experience at cricket was excellent. Leonna was great!! She has a good personality and was exceptional with helping me.
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August 2023 by Marsha Reynolds
My sister was having a problem with her phone and we went to Cricket. We were greeted by Leonna Doles with a pleasant and welcoming greeting. Ms. Doles was extremely helpful in first recognizing the problem and very proficient in resolving the problem. Thank you Ms. Doles for your professional service.
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August 2023 by Naila Frisby
Maliquè is a very friendly representative. I LOVE HIS ENERGY, he is amazing and i am GLAD that he is FINALLY the Manager of the store. Malique is AMAZINGLY HELPFUL, i was having problems with my phone and he helped me with no problems, Some people don’t even like helping now ah days BUT HIM. PLEASE KEEP HIM. HE IS AH GREAT ADDITION TO YOU ALL’S TEAM. IF HE LEAVES IM LEAVING SOMEWHERE ELSE TO FIND SOMEONE LIKE HIM.
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February 2023 by Charles Taylor
Maliquè did a wonderful job activating phone, Set up was easy . And he needs a Raise.
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November 2022 by Brittany Wade
Chantel and Desia provided my husband and I with GREAT!!!customer service. They both have great attitudes and personalities. Looking forward to coming in the store to pay our bill just so we can chat with them.
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October 2022 by Sterling Golden
Working with chantel was the best. She made me feel welcomed and comfortable to ask anything. Anytime i need something done to my phone i know chantel has my best interest. Keep the joy going in the store chantel!!!!!
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September 2022 by Crissy Lynn
Excellent customer service from the sales rep name chantel!
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August 2022 by Gary Swi
Went to the store with my mom to add her to my account as a new line. The customer service dude that I met there was displaying an attitude answering basic questions. Bro if you do not want to be there or have poor people skills then find a job elsewhere. My mom and I walked out and went elsewhere.
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June 2022 by Wallace Truesdale
The young lady name Maria help me she was very nice and amazing will come back again
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May 2022 by Kimberly Better
Good afternoon friends and family! I went to this location and the young lady there was absolutely great! She juggled three customers including me, great manners, she was very professional, she went the extra mile for each one of us and I will return to this location in the future. Thank you so very much for your help and support and caring heart! Great location to get done what you want ?
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January 2022 by Christopher CROPP
This place is AWFUL!!!! I've been a loyal cricket customer since it's inception, and I will no longer be one. The service I have received and witnessed in this store has been deplorable. Because of the service I received today, I am leaving cricket for good. They were rude, condescending and sarcastic with me. I brought my phone in because it wasn't working. Not only did I not get that resolved, but they took my money as well. And THEN GOT RUDE!!! If I owened this store, I word seriously reevaluate the employees there. They DO NOT CARE ABOUT CUSTOMERS. I have seen customers walk out of there, unsatisfied, and say they were going to do the same thing I'm going now. I'm sure this store has lost numerous customers because of this. Don't be the next
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December 2021 by Angela Barnes
Service was great. My phone back work well. She was very helpful..
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December 2021 by Lauren Good
Ratchet store bad service sales person was not friendly
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November 2021 by JE Namaste
Too much attitude. I visited the location on 11/8/21 around 4pm, there were two young lady. If you don’t have patience to deal with customers services and people asking you as many questions as needed, then you need another job. I will not invest my money in these place where they lack of respect and customer service. Customer service should be #1 priority no matter whom are you dealing with. I had to leave, I could not stand that girl attitude, the other young lady since to be more mature.
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September 2021 by Turquoise Afro
Horrible service. Stay away from Cricket...phones & customer service atrocious. Very hostile employees. Sorry I gave this third rate company a try.Latinx woman works at other store too and is awful. Black woman is argumentative for no reason. They have no respect for people or themselves conversely don't receive none I'd wager much to their own chagrin. Ew. Also points to bad ownership.
