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January 2024 by Patrick Liu
Went to get a shipping label printed and had the best experience at an UPS store. I don’t own a printer anymore and have used multiple print stores to get things printed. The folks working here were super kind and helpful. Wish more places had people that communicated well and were as helpful as people here. Highly recommend using this store.
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December 2023 by RR
I went there to print 1 page in black and white. Process is to email them the file and they charge $3 for receiving/opening and up an email and 0.35 cent for printing a b/w copy.
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December 2023 by S KIN
Shipped a very important package, and it was lost! The clerk Marta was incapable of any assistance , and her only response was “You can call back when the manager gets here!” Perhaps she should not answer the phone, if she is going to be Helpless.
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October 2023 by Dianna Nardella
Friendly, knowledgeable and extremely efficient describe the staff at this UPS store. This is my go to for mailing all packages.
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October 2023 by Charlene “Linyu” Li
This is the best UPS we’ve ever used, from printing, mailing, to Amazon returns - very thoughtful and friendly services all around! Our favorite UPS for sure. We tried a couple others in the nearby areas; they are nothing like this one.
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September 2023 by John C
Robert was a super friendly guy. Instead of trying to sell me an expensive box, he recommended me some other stores. I appreciate the honesty and will definitely return to this UPS in the future.
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August 2023 by Daniel Lieberman
This store is near my house, and I have used it a couple of times for Amazon returns. It was always quick, easy, and convenient. Recently I needed to get an employment document notarized, and I had a great experience with that as well. It went beyond a simple signature, and was somewhat complex. The notary was patient, kind, and thorough. Everything got done correctly at a very low price. The atmosphere is friendly and helpful.
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July 2023 by Scott Allen
The staff here is patient, courteous, and understanding. Most importantly, they are nice! They've worked with customers repeatedly to help them with any of the services they provide. I've seen them do passport photos multiple times to ensure that they met standard. Highly recommend!
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July 2023 by Daniel Caceres
I went to return an Amazon package, and the staff were kind and friendly. Nice place.
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June 2023 by Brian McCullough
Was given professional, kind, and generous service by Kayla. I was shipping 10 items across the country and she recognized that I could save over a hundred dollars by consolidating 5 of the items into one larger package. I would definitely recommend this UPS store if you are looking to do large or complex shipping jobs.
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May 2023 by FierceMisouree
Absolutely unprofessional behavior from the Employee Keeshan . His attitude is extremely rude . He always has a very unpleasant tone of voice every time I have visited the UPS store and I have observed him even answer the store phone with an unprofessional attitude.I felt very humiliated by him particularly today while one of the ladies was helping me at the register. The lady was talking to me and said I don’t need a box. Keeshan interrupted and said I should know this. He needs to humble himself and learn customer service and social etiquette. It’s not my first occurrence with him. In the past, I gave him the benefit of the doubt maybe he was having a bad day. There’s no reason for him to have a rude attitude with a customer. All the other employees are absolutely excellent there including the ladies and even the UPS driver.
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May 2023 by Amy S.
I have been here various other times before for different services. On this occasion, I was in need of getting my passport photos done. The staff was pleasant, efficient, and funny. If you need passport photos, I would highly recommend this place.
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August 2022 by T P
The employees consistently go above and beyond expectations. Highly recommend.
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August 2022 by Jo Tyson
Always great service very professional I really appreciate how the great customer service
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August 2022 by Edwini Rich
Truly would like to thank Alex for above and beyond customer service in helping me return an Amazon mattress topper I was having difficulty re-packing. Other UPS Store locations like Olney, MD were not friendly or helpful at all! I would recommend this location on Muncastet Mill Road at Redland Road over all others in the area with Alex being top notch in customer service and care!
