October 2021 by Al S.
This is probably one of the worst dollar trees I have been to. That one star is only given to the cashiers which are always nice , also the store is clean BUT it's easy to keep the store clean because technically all the shelves are empty. The weekly banners have not been updated in months. Wow table is almost always empty. The seasonal signs are not up and the seasonal section like all other sections are empty. I can tell that the backroom is packed with boxes because the backroom has a window and you can see what is sitting back there( including semi perishables). There is no section that is fully worked . Considering the fact that this store is a snack zone store , even the snack zone is not full. Frozen and fridge orders are not done correctly and I have asked employees at least three times( three different trips) to pull expired food from the fridge . Fridge section is almost half empty and frozen doesn't have all the items. So it's either under ordered or not worked. ( Maybe both) This are has one of the highest minimum wages so I don't think hiring more employees will be an issue. I guess the store has been neglected for a long time so probably the sales and labor is not up to hire more employees to work all the backed up merchandise and push it to the floor. PS: I used to be a manager at one of the biggest stores in the country so I know what is wrong with this particular store. PS2: I don't know if the two stores in Montgomery village are in the same district or not, but pretty much they have the same issues more or less.
June 2021 by fay jack
Clean, Polite, and Well Stocked. Employees are Always willing to Give Assistance and have Store Knowledge.??
June 2021 by JAMES HAYES
The experience was a wonderful and enjoyable experience I will definitely be going back to that Dollar Tree
June 2021 by Christa Napitupulu
Upon entering the store it was very dirty. Entrance mat looked like it hadn't been vacuumed in a long time and this is a new store. Nothing seemed organized like other dollar stores. I looked online to see if they had certain things and it said they did, but I couldn't find any of it.I was very disappointed. I was so happy that there was a dollar tree or dollar store close to home, but definitely was not thrilled with this one.
May 2021 by Sharon Littlejohn
I like this than some others better quality of items just some shelf were empty
May 2021 by julia
Shelton, the manager is so rude!! No customer service skills at all!! If you buy something here and want to exchange it because when you got it home, you discovered it was broken, there are no exchanges!! You are stuck with it! He tells you in front of everyone!
May 2021 by Amy Stevens
This store is filthy. It looks like the carpet at the entrance hasn't been vacuumed in a week or more. It was uninviting. The rest of the store wasn't much better.
March 2021 by Patricia Major
Nice and clean employee were very nice I will come again
February 2021 by Ms. Aquarius
THE MANAGER AND STAFF ARE AMAZING. THEY ALL WORK TOGETHER AS A TEAM TO KEEP THIS STORE STOCKED UP AND VERY CLEAN. THEY ARE THE BEST AT WHAT THEY DO!!!!
February 2021 by Luis Salazar
today I had a bad experience at the dollar tree located in Derwoo MD.Starting with the store manager who has a poor performance in customer service and his name is Luis of Asian origin who refused to sell me some balloons, he did not want to inflate them since I needed 8-balloms for my wife, He said that if I wanted them I had to take some that were already inflated but none were the ones I wanted I think the manager is the image of the business and this man does not represent them, I should take classes in customer service, for my part I will not return to buy and I give them a very poor rating
February 2021 by Adam Jockel
Wide selection of grocery and home products. Everything $1.00
January 2021 by Sheila Brown
Very organized and fill up most of the time!
December 2020 by Delighted Day
During COVID-19 pandemic, I appreciate the automatic door here.Dollar trees having great party items that way better price than party city, some brand name food.If you are crafty, there are contact papers, stickers, paints, and more.Theirs awesome laundry booster work great, but the liquid is not.Anything that disposable, in here usually a deal, baking sheet, Floyd, etc.I usually shopped all three dollar tree stores (Montgomery village ave, contour rd, and here Muncaster mill rd.)One tip is after shopping in busy hours, if you are going to turn left to the Muncaster mill road after shipping, you may better turn left to the redland rd then turn left on Muncaster mill rd at intersections, since there are so many crazy cars that driving over speed limit on Muncaster rd., here.
November 2020 by Marta Demidenko
I used to work at the dollar tree by my house. But recently i quit a week ago and the reason is because the manager(Mr. Shelton) has poor people skills. I was off from work for 2 weeks due to sprained ankle. The day i come back to work i was informed by the manager(Mr. Shelton) that of the workers got covid 19. The manager (Mr Shelton) knew for a whole week but didn't tell me until i got back to work. I was livid. How can a manager (Mr. Shelton) tell u a week later knowing that covid 19 is dangerous. He had no remorse and no emotions. To me that shows poor management and no concern of the employees health. It also shows that they don't care about our health. And recently i went and got tested for covid 19. Thank god it was negative. They only care about money money and money. The only staff that does amazing job is Dawn, Laura, and Ms. Sharron. These ladies have an amazing attitude, work hard to make sure the store is clean, they always greet the customer's and very professional. I believe these ladies need a promotion. They bust their butts off when they are short staffed.Edit: while i was waiting in line "carol" who works over nights, literally lashed at me about about the review. I was very appalled about her attitude and the way she talked to me. Someone who has a loud mouth and loves to gossip i wouldn't want her working at dollar tree. Even thou she was a customer she had no right to talk to me like that. I hope she can change her attitude and her mouth.
November 2020 by Andrae Taggart
Best new dollar store in the area always clean