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May 2024 by Chelsea Kreiner
I'm unsure about the rest of the team at Shine, but my experience with one particular person has left me with one of the worst haircuts I've ever had since I was a child.
Courtney S. was my stylist, and I will never be back in her chair ever again.
Anyone who knows me knows I am very, VERY careful when choosing who works on my head. I should've left when she first walked over and didn't even greet me. That was red flag #1. She then continues to comb through my hair and remain silent. I was so uncomfortable, but I thought maybe she's just having a bad day and tried to steer this wreckage in the right direction. I had to speak up and start conversation so we can get to the reason why I was in her chair and what I wanted done. I really should've walked out but I was desperate for a haircut and thought this lady had enough experience under her belt, according to her bio on the shine website. I tried to explain what I wanted to the best of my ability, but something I noticed was she didn't ask me ANY of the questions I have normally been asked in past by other, more personable, stylists. She barely asked me any questions AT ALL, and it was my first time in this place! Red flag #2. She then begins to cut, and again, I trusted her way too much. When she finished, she styled it in JUST the right way to make it look like what I wanted. (She also used hair spray in my hair without even asking me if that was okay. I HATE HAIR SPRAY!!) I walked out of that salon praising her on her work because I have never had someone get the angle I've always wanted. Upon getting home, I tried brushing out the hair spray and played with it a little... this is when I started noticing the problem.
My cut is uneven. She cut it to fit the part I had on my head. (I had a side part walking in). That's when it hit me... she never asked me if that's how I always wear it. She assumed that's the side I always part it. Well now I can't have any other part. In fact, I can't stray from one specific part line. Over the last few weeks, I kept getting angrier and angrier. I can't even go get it fixed or it'll be too short for my liking! (side note: she cut my hair wet, so it's a lot shorter when dry) I've tried putting on hats, but it's SO NOTICEABLE HOW UNEVEN IT IS!!!!!!!
I will never be back. I will never forget the red flags. I know better now to walk out when something doesn't feel right. Courtney, I hope you never do this to another person again. I am embarrassed of my hair. I either have to style it one specific way, or pull it back so no one sees this uneven disaster. I wish I could get a refund. You didn't deserve that tip, either. If I could take it all back, I would. LEARN TO TALK TO YOUR CLIENTS OR DON'T COME IN IF YOU'RE HAVING THAT BAD OF A DAY!!!!!!
Stylist: Courtney Sarver
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April 2024 by Candace Dawson
Shelby did a great job with my hair cut and color!
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April 2024 by Beverly Altobello
Was here for my grandson's first haircut. The stylist was professional and extremely good with the toddler. The salon was clean and well organized. I wish I lived in the area because I would definitely go to this salon for all my hair needs. Great place and my grandson looked so handsome with his awesome haircut!
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April 2024 by Darrin Smith
Always do a good job.
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April 2024 by Sarah Elder
What made me choose a stylist, a shine studio, is that they have bios for all their stylist. It list how long they have been a stylist, training and schools the stylist attended, and then it list what they slay at and what they enjoy doing the most.
Last year I chose Leah and I've been going to her ever since. A cpl months back, I decided to make a change in my hair style, and Leah slayed it! It impressed my mom enough to make the switch to Leah at Shine Studio as well.
There are so many other things I can say that I really like about Shine Studio as well. Their receptionists are very friendly and welcoming. I like that they always have promotions and deals. I always feel welcome and enjoy my experience at Shine. I've also been to their sister company, Glow Wellness, which I also recommend!
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April 2024 by Haley Portmess
Love love love, the prices, people, and the staff! If you haven't been seen by Steffi, you're missing out!
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February 2024 by Shay Kennell
Courtney is the best!
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February 2024 by Amanda Donohoe
I had such an amazing experience yesterday. I started the day out with getting a pedicure by Nina, who was awesome to talk with. After that I had my second appointment with Emma who killed it!!! She made my hair feel and look flawless. I couldn’t have asked for a better way to spend my day. Everyone was so friendly and made it such a great experience. I’ve been looking for a new stylist and I think I finally found her. Thank you guys for striving to provide the best service out there, it definitely shows.
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February 2024 by Corrie Preston
I called last minute today to see if anyone had availability for a Blowout. Luckily, Leah was able to get me in. If your favorite part of getting your hair done is when they wash your hair, schedule. with. Leah. This was the most relaxing shampoo I’ve ever had done at a salon and it was just what I needed! She did a fantastic job on my hair and it was frizz free and so soft after the blowout. Can’t wait for my next appointment that I scheduled before leaving today!
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February 2024 by Ashley Maust
My mom and I had booked appointments for cut and colors. We live an hour away so we were hopeful the drive was worth it - it was! Shelby Smith did my hair and Stephanie did my mom’s! Both stylists were very personable and asked numerous times how we liked the color as they went through the process. The salon was very warm/inviting and all of the staff made us feel welcome.Additionally, I can appreciate that estimates were given before starting- and they even came in under the estimate. Both of our hair colors turned out great! We will be back.. Thanks ladies!
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January 2024 by Chris
Overall, I recommend Shine Studio as a whole as when I entered the person who checked me in was incredibly helpful and kind. The studio was clean, well decorated, and felt incredibly close-knit while also feeling high-end. There were plenty of conversations happening and everyone seemed comfortable/happy. I just maybe would not book with Leah if you want to be treated as more than just a chore.It's been about a year since I last got a haircut since moving to MD because I have anxiety, and finding a good hair studio in a town I'm not familiar with can be difficult. I was looking forward to this as I have heard great things, and finally got the gumption to book a standard cut appointment just to see how the vibes were before doing my usual services, and my stylist was not welcoming at all. Leah was quiet, didn't say a word to me aside from "What do you want done?" and "Does your hair need washed?" I just felt like a chore for her to run through quickly for the whole 30 minutes I was there, and I don't know why. I tried to be friendly and start a little side conversation, but nothing came of it, by the end of the haircut I just wanted to leave as quickly as I came in.The haircut itself was pretty standard, she did a good job on it and can't complain on that front.
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January 2024 by Ruby
Jodi is definitely the girl I go to she did my hair exactly how I wanted it.
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January 2024 by Julie Moore
Thanks Chelle for the great job on my nails ?
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December 2023 by Chris Robinson
Steffi was amazing and my hair came out so cute. The cut has been incredible! I feel more myself than I have in years!
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September 2023 by Kathy Hott
great job
