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October 2023 by Leia Shufer
The owner is condescending and rude. I watched and heard her make smart comments about me to her associate while I was in line. That’s ok though everything comes around.
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October 2023 by Melisa B.
It’s so hard to find a UPS store that has very nice staff who are friendly, professional and efficient. I was on my way home after dropping my son back off at college, and needed to drop off packages. A gentleman greeted me and promptly handled my packages. A young lady was disinfecting and cleaning the counters. It smelled nice and fresh! I live an hour away and wished the UPS @ Perry Hall Honeygo operated like this one. I should drive an hour to this location just to get the efficient and friendly service.
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October 2023 by Charles Keith
I recently had the pleasure of utilizing the services at The UPS Store in College Park. Not only was the staff exceptionally courteous and efficient, but they also displayed a level of professionalism that greatly exceeded my expectations. Kudos to The UPS Store for maintaining such high standards of service.
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October 2023 by Baskar Reddy Devarapalli
This happened on 10/28/23. The lady employee in the store was on the phone with ear phones on all the time and talking loudly without properly caring about the customers. Atleast hang up the phone or takeoff ear phones while talking to customers, that’s just rude.
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October 2023 by Baskar R D
This happened on 10/28/23. The lady employee in the store was on the phone with ear phones on all the time and talking loudly without properly caring about the customers. Atleast hang up the phone or takeoff ear phones while talking to customers, that’s just rude.
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July 2023 by Alfred DuBose
Taino is a wonderful sales associate that assisted me from start to finish. She was very knowledgeable of her job duties and extremely pleasant! I highly recommend this location for service!
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June 2023 by Max Rosen
Exceptional service. Trish and Santos went above and beyond in helping me package and ship my items with great care and efficiency. Reasonable prices for the amount shipped and the quick turnaround. An all around outstanding experience at this store which I highly recommend for all your shipping needs.
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May 2023 by Jourdana Claibourn
The customer service here is absolutely horrendous. The egos flying about instead of actually assisting anyone is incredibly inefficient.I called about a package being delivered. What should have been a calm, and simple matter where I was provided productive effective information, was instead an irrate attitude.Listen, if you don't want to work there that isn't my or any patrons issue, it's solely yours so fix it or frankly grow up.I cannot suggest this UPS store in good faith due to my experience, and thankfully there are many to choose from, I suggest locating and going to one of those.Edit: Of course the responder wouldn't remember speaking with me, because when I tried to tell them who I was, they mistook me for someone else completely, spoke over me, and thus gave me the attitude I was given. No I won't be reaching out as I don't have any more energy or time to deal with the likes of this establishment and have thus move on with my situation. Thank you.One last thing to mention - Do note the copious amount of negative reviews and their experiences. Not that many people can have commiserated to come up with some grand scheme of a lie. Take that for what it's worth.
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May 2023 by Tim
A tale of two UPS Stores…I printed a standard UPS label on paper through Pirate Ship and taped it to the box.Took it to the Beltsville store. “We can’t take that kind of label.”Minutes later at the College Park store: *scans* “Here’s your receipt and a coupon for your next purchase.”I used to use the Beltsville store. No more.
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May 2023 by Tim D.
A tale of two UPS Stores...I printed a standard UPS label on paper through Pirate Ship and taped it to the box.Took it to the Beltsville store. "We can't take that kind of label."Minutes later at the College Park store: *scans* "Here's your receipt and a coupon for your next purchase."I used to use the Beltsville store. No more.
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March 2023 by Eli Xing (idrinkpepsi666)
Staff is patient and very helpful in helping me ship stuff, plus they have options for different sizes of id photos which is a plus
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March 2023 by Nigel Young
The service was fast but the white label package receipt I was given with the tracking number had a blank space where the tracking/reference number is. Not all the digits were available because they were cut off by the white box. Thus, making it impossible to track my package location.
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March 2023 by Dj StarDops
Did a last minute Notary and overnighted an important package. I got the best service from this location. They are kind, and efficient and provide exceptional service.
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March 2023 by Quinton Butler
Got my poster printed here for one of my art classes. The employee there,Trish, was so helpful. I will come back anytime I need something printed.
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February 2023 by Walid Ouaret
I have been unpleasantly kicked out if the store and the guy working in the store didn't want to do my shipment because he has through my phone and when asked him in a very nice way you could have just give it to me . He just said I am not doing your shipment anymore. It was terrible and not pleasant at all.
