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October 2024 by Jazim Khan
Don't come here. Doctor said i had astigmatism so i can't see clearly with contacts and that no contacts exist for astigmatism. I come home to find out that toric lenses are made for that exact purpose. When getting new glasses, the tech doesn't have a device to see my pupilary distance and instead marks it with a sharpie on the lense. It's very noticeable off. Overall waste of time and money. I has a very bad experience and wouldn't recommend anyone come here
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October 2024 by Justin Frank
DO NOT GO HERE. I went here primarily to get a new pair of glasses, but got my prescription checked as part of it. During the appointment I complained that the prescription that the doctor settled on was still out of focus, but he waived away my concerns because I could just barely read the 20/20 letters and "that's as good as vision gets". But I clearly didn't pester enough because the new glasses tire out my eyes and give me headaches. After a month of wearing them I had to switch back to my old glasses.
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October 2024 by Yun Zeng
Worst experience ever!!! The black lady with short blonde hair handling the billing was incredibly rude and unprofessional. Her expressions and gestures were very impatient and disrespectful while she was explaining. When I asked to see the bill first, she refused and insisted I pay before reviewing it, leaving me to pay $144 out of pocket. I told her I needed some time to check my insurance coverage, but she just walked away to complain about me to other staff—literally talking behind my back. She could have been polite and nice, but she chose to ruin my day and my experience. I definitely won’t recommend this place to anyone. Go somewhere else where you’ll be treated with the respect you deserve as a customer!!!
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October 2024 by vyvyan mai
Very disrespectful and tone of voices seem like they don’t want you there. I asked a few questions about my exams and their tone was just rude. Will not be visiting again.
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September 2024 by Lauren Leach
The doctor and staff are amazing! Unfortunately, the glasses selection needs to be updated. They all seem very outdated.
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September 2024 by Umu Jalloh
Everyone is amazing as usual. I was very disappointed, because they didn’t have nice frames. I had to take my prescription to Costco to get better frames.
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September 2024 by Tiana Ebanks
Such a wonderful experience, I definitely will come back to see everyone especially June ? went in for one pair and left with 2 and contacts! She's a treasure!
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September 2024 by sean shack
June was AMAZING and doctor oliver was quick, funny, and very knowledgeable!!
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July 2024 by Kristi Carrasquillo
Workers here dont know what they are doing. They almost didnt give my boyfriend his full insurance allowance because they were incapable of pulling up the right source. They also didnt communicate that when they bill the insurance its an estimate, not a set in stone amount. Their inability to do their job properly will only effect you , not them. Do not go here.
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June 2024 by Abdul Tawab Khorami
Cheap staff, must go for a customer service class
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May 2024 by Hyungsuk Choi
so kind!
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May 2024 by Daniel Bickler
Great experience all around. They were very efficient. I was impressed with how quickly they got me through the new patient process and completed my eye exam. Also very helpful selecting glasses and adjusting them when I came back to ensure the perfect fit.
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April 2024 by Anita Autrey
I am going to this location from now on. Professional, courteous, efficient and friendly!
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March 2024 by RaShun Barksdale
I had a 5:00 PM appointment on 03/04, (this is crucial information because I forgot receptionist's name). From the moment I walked in until I left, I felt warmly welcomed. The receptionist was friendly, provided detailed explanations for all the paperwork, and had an overall welcoming demeanor. My examination and meeting with Dr. Cathell were thorough and efficient. Dr. Cathell's expertise put me at ease to ask questions. Later, June assisted me in choosing glasses within my budget, maintaining the theme of ensuring my comfort. This establishment deserves a perfect score of 10 out of 10!
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March 2024 by Ayane Minagawa (Merrysalad)
I had a very nice experience at MyEyeDr today. Dr Cathell has been very helpful and friendly.