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November 2023 by Noah Larmann
My purchase here was very enjoyable. Adrian went out of his way to help me get the best pricing by looking for discounts even though I didn’t explicitly request it. I went in on a holiday weekend which was busy (I expect any car purchase to take 2-3 hours at least), and he frequently gave me status updates and just checked in on me, even though it had really been a reasonable wait time in my opinion.Overall a very positive experience, and I personally recommend Adrian.
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November 2023 by Milka Pejovic
I purchased a used Toyota Corolla from this dealership over the weekend and overall, it was a very pleasant experience. Our sales person Adrian was very friendly and not pushy, answering our many questions along the way. He made sure that I was happy with the condition of the car at delivery time and even drove it to my home, an hour away from the dealership since I couldn't get a ride there to pick it up. The purchasing process was also smooth and although I was presented with additional optional services, I wasn't pushed into buying them, something I appreciated. I originally wondered about the high-star rating of the dealership because, well, it's a car dealership and many of them make car purchases a painful process, but based on my experience, I can say that the high rating is justified. Thank you, Adrian!
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November 2023 by Katie Haring
Andre Paulet made my buying experience easy and stress free, I never felt pressured and I was able to walk out with my dream car in just a few hours. The dealership is gorgeous and the customer service outstanding from every angle. I could easily be a Mazda customer for life after this!
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November 2023 by Ken F.
We bought a used CX-5 from Passport in November. A few weeks later we noticed a cigarette smell. They played dumb and promised to get it out...the cleaning didn't work. They had also promised to change the cabin filter. On a hunch I checked and they had not. When changing it I found an old registration card stuck behind the glove box. The car had been a rental before we purchased it. So they hadn't disclosed the smoking or the rental status at the time of sale. Worse, we needed new brakes and rotors within 5 months of buying, which somehow passed their inspection.Passport is a not trustworthy dealership.
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November 2023 by Shuyan
Got my CX5 here! Since I already went to three different Mazda dealerships around DMV area before I came here, I would say passport Mazda is no doubt the best!! Especially want to recommend my salesman Andre, who’s very knowledgeable on the car, and with great patience!! This is my first car and Andre really had provided great assistance on every single process during my car purchase, from test driving to buy the insurance policy and financing, and just everythingMy previous experiences in other dealership made me feel that I have to do more research before really go to the store, but with Andre’s helps, I feel like they want to help you to get the car you want with the best price and service they can give you, and make this purchase really pleasant and easy!
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October 2023 by Elmer Contreras
I had an amazing experience at this dealership. Andre and Carlos went above and beyond to make me feel comfortable with the whole process. I know there’s a stigma about dealerships and car salespeople but at this location/ dealership it is a completely different experience. Definitely try them out you won’t regret it, I wish every dealership was like this one. Unfortunately I did not buy a car from them because they didn’t have the exact one I wanted but, I would in a heartbeat, they are excellent. Ps. If you want a type R they have an amazing one for sale and it’s an amazing deal, trust me I’ve looked.
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October 2023 by Krysten Jenci
Nathaniel Hailu is just the absolute best! He made our car buying experience so positive. He is honest, kind, dedicated, and has an excellent sense of humor. He actually made our experience fun and enjoyable. He is incredibly knowledgeable and helped us get the perfect car for our family at a great price. Thank you Nathaniel!
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October 2023 by Z R
I'm so, so thrilled with my decision to visit and ultimately purchase my first car from Passport Mazda! I felt so welcomed and accommodated from the moment I stepped through the door. The pricing was fair, the entire team was friendly, and there was a clear commitment to honesty and transparency during the sales process.What really stood out to me was my salesperson, Nathaniel Hailu, who went above and beyond to ensure I was taken care of. His friendliness, knowledge, patience, and consistent communication throughout every step of the process made the whole experience a breeze.Thank you so much Nathan and the entire Passport team for such a wonderful car purchasing experience!
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October 2023 by Arthur Drenth
We came from Virginia to Passport Mazda because of all the area dealership we dealt with, TONYA MICKEY at Passport Mazda was by far the best.No games, no tricks, no wasted time but rather just an honest car-buying experience we will long remember. I came by myself to buy the car and then insisted my wife join me the next week to pick it up, just so she could meet Tonya.We encourage anyone looking to buy or lease a Mazda to reach out to Tonya at Passport Mazda. She is very responsive, to the point, honest and super friendly, all while sporting the warmest smile!Plus our new CX-5 looks and drives amazingly well.
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September 2023 by Eric B.
I bought my first new car from Passport Mazda last month and it was a very pleasant experience. My salesman, Adrian, was extremely helpful and patient with me and did a fantastic job of explaining everything I needed to know. I'm very happy with my 2023 Mazda 3 sedan and especially grateful to Adrian and the other staff at Passport Mazda for their helpfulness and courtesy while I was there and for the support and assistance they provided me with afterwards.
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September 2023 by Eric B.
I bought my first new car from Passport Mazda last month and it was a very pleasant experience. My salesman, Adrian, was extremely helpful and patient with me and did a fantastic job of explaining everything I needed to know. I'm very happy with my 2023 Mazda 3 sedan and especially grateful to Adrian and the other staff at Passport Mazda for their helpfulness and courtesy while I was there and for the support and assistance they provided me with afterwards.
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September 2023 by Tammy M
I definitely give this dealership 5 stars! This is the second vehicle that I have gotten from here and both times I was assisted by Carlos and Andre who made my experience very pleasurable and memorable. Today I honestly came for an oil change and ended up trading my truck out for 2023 Mazda CX-5, which was an upgraded version of the truck I had. Carlos and Andre are awesome and they always seem to work miracles. They will forever have my business. You will not be disappointed if you go here. I like that everyone here is pleasant and always honest, no games or scams. I will definitely be recommending them to everyone I know that need a car.
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September 2023 by Ricardo Agudelo
With the car market as crazy as it is and other dealerships of all brands trying to take advantage, it was refreshing to have a great experience and get a good deal. Highly recommend you call this dealership and ask for Adrian. He and the rest of the staff were courteous and straight forward. I really like how they do business here. Adrian was phenomenal - we are glad we took a detour and stopped here to get the Mazda we wanted.
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August 2023 by Matt
5 Stars because of the ease of contact between myself and dealership agents. Purchasing a used Supra from their inventory was a straightforward and uncomplicated process. Every query of mine was met with a direct answer. I'm quite content with my experience at Passport Mazda, but I'm even more thrilled with the car they sold me. VVRRRROROOOOOOOOOOOOOOOMMMM.
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July 2023 by Sara Childress
I purchased a Mazda3 Premium Plus 5 days ago and I absolutely love my new car! This is my first Mazda vehicle and it is beautiful! The car sells itself! My salesman, Adrian is the absolute best! I can't say enough about his personality and his willingness to see that I was satisfied! He is very professional, courteous and personable. As soon as I entered the dealership he greeted me with a smile and treated me like royalty. The GM immediately came over, shook my hand and introduced himself. This act really impressed because after purchasing and owning 8 cars, I can say that never, not even once, has a GM personally greeted me as soon as I walked in their establishment. The dealership is VERY well maintained, clean and upscale in every facet. Taylor in finance was very professional, courteous and patient. Kudos to the entire staff of Passport Mazda in Camp Springs, MD - a Premier Dealership!
