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“The store staff treat customers with a high level of professionalism and decency. I have been a customer in this store for many years, and I always get out of the store with a smile and satisfaction.”
“Amazing, clean, & professional facility! The staff was so friendly and checked in on us throughout our day-long meeting. We LOVED the wall that was an entire whiteboard in our meeting space.”
“I am giving Courtland a 5-star review for his exceptional customer servce. He was attentive, patient and 100% undestanding.On Sunday, I went into the store to pick-up a print order that I placed online, on Saturday.Of course, as usual, it had not been printed. Their usual procedure is to call (the manager) on the phone and she will send the document to print. By the way, the manager is ALWAYS rude and dismissive. This doesn't make sense, but oh, well.I was told that she is unavailable on Sundays and that Courtland did not have access to print a one page order that I had paid for.As can be expected, I was NOT happy. Well, Courtland apologized and the gave me the Store email so that I could resend the document. It was on my laptop, not my phone so I had to go all the way home to do this.Courtland asked me to call him when it was re-sent and assured me that he would print it right away...which he did.UPS needs more employees like Courtland. Courtland, I appreciate everything.The process there, for online print orders is ridiculous!!!”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
“The UPS store # 6985 is amazing!Always fantastic customer service; they are very thorough and always very knowledgeable about any question someone may have!I won't go anywhere else!!??”
“Went to get a shipping label printed and had the best experience at an UPS store. I don’t own a printer anymore and have used multiple print stores to get things printed. The folks working here were super kind and helpful. Wish more places had people that communicated well and were as helpful as people here. Highly recommend using this store.”
“My wife and I have had to use the notary services of UPS in Olney. Both times, once with Spencer and once with Justin, we received exceptional service. Quick, efficient, helpful. Highly recommend them.”
“I misread their closing time, and when I went, Matt and Freddie were so kind to stay open for me! They are not only kind, they are reliable too! Thank you Matt and Freddie!”
“The UPS store employees were so helpful! Cindy was amazing! She went the extra mile to help us with a difficult situation. We are so grateful for her attention to detail and figuring out the best way to send our package with important documents internationally. Thank you Cindy!”
“Dropped a package off today and received excellent service from Ketan. I have used several local UPS stores for shipping and have always received good service, but my experience with this store is always - without exception- excellent service. I would highly recommend them.”
“Without hesitation I give this UPs store 5stars! The guys in this location are amazing. They are extremely professional, very helpful and they always have a cheerful pleasant demeanor. By far the best UPS store I have visited!”
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“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”