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March 2024 by Journey Heal
Today! Darius was extremely helpful with helping me understanding my account issues! And I see he keeps the property clean and well maintained, Awesome experience on a Sunday.
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March 2024 by Dora Stuart
Darius was so courteous, professional and helpful in assisting me. He went above and beyond to see that all my questions were answered and I got the help I needed.
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March 2024 by Benedicta Agbodza
Darius was very helpful with transferring me to a new storage space , he explained the process and even helped he find a unit that was the perfect size and close to my old unit. I appreciate that he remember he the next day when i called back to transfer units. His attentiveness made the process really smooth.
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March 2024 by Marlyne Taylor
Darius was very efficient, he knows what he was doing. Very warm personality
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February 2024 by Amanda H Blair
PRICE GOUGING! The facility is nice and they have great prices, BUT, those prices are not guaranteed. They reserve the right to raise prices as much as they want and when they see fit. All they have to do is provide you with a 30 day notice, as if you could do anything about it.As an example, we rented our storage unit one year ago at a rate of $99. Within 6 months they raised it to $178 (nearly 80% increase). Just received a new bill (with no 30 day notice) that they increased it to $206. Such as dishonest approach. Super messed up.I've rented with other extraspace locations such as the one in DC on Taylor Street and never faced this issue.Avoid at all costs so you don't get stuck paying to move your stuff in 6 or 12 months to another location.
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February 2024 by Kiara Williams
Janelle and tiara was nice and sweet and welcoming I love their energy
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February 2024 by Superstar Kels
Customer service was excellent.
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February 2024 by AL Taylor
Five star service, great service.
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February 2024 by trevor selman
Darius helped
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February 2024 by Kyle Gardner
My wife and I rented our storage unit one year ago at a rate of $99. Six months ago they raised it to $178. And this month (without notice) they raised it to $206. If we didn't live on the other side of the world, we would be moving our stuff out tomorrow. As it is, we'll likely need to hire movers and ask friends to help us move our belongings to a place that doesn't price gouge us like this unscrupulous business.
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December 2023 by Larry McNair
Ladies were extremely knowledgeable, friendly, and professional. I will recommend this facility to all my friends and associates.
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December 2023 by Michele C.
Darius has provided EXEMPLARY customer service from day one (Sept 2023). Some of his challenges being clearly evident (system failures, barrages of phone calls, crazy customer days), he has consistently and unwaveringly been professional, courteous and attentive--truly a rare find these days.Darius always finds a way to make me feel like I'm your only customer. And I've witnessed him doing this with others as well. He was even proactive about a promo rate issue that I experienced early on, to the point that he had it already taken care of when I inquired earlier this week. I also appreciate that rate increases don't occur every 3-6 months as it does with your competitors--one reason I'll never go back to Public Storage. Thank you, Darius!
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December 2023 by ronald carpenter
The site Manager Darius is an awesome I mean # 1 person working this site I'm proud to my items there keep up the good work.
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November 2023 by Andre Walton
Darius is an OUTSTANDING PROFESSIONAL!!! He is the epitomizes how great service should be delivered. He handled my issue with ease!!! If you're seeking storage options, visit this location. The staff there will make the process PAINLESS!! Thanks again Darius.
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November 2023 by joy hodge
Darius was Great! Best customer service ever! Very friendly and made my experience easy and smooth. Ask for Darius if you need storage!
