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September 2023 by John Kenkel
Fantastic, honest service. Desmond only does what needs to be done; charged $480 for what a Capitol Hill area shop wanted $2600.
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July 2023 by Kenan Grigsby
I brought my car in for a tune-up and oil change, they also ran a diagnostic to inform me of work I will need In the future. The price of the work they performed was very resonable.
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July 2023 by Lola Adeyeri
Desmond is a reliable, honest and skilled mechanic. Exactly what you need in a mechanic.Services: General repairs & maintenance
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April 2023 by Jamais Burts
Trustworthy, Upfront, and HonestI found Carlord after a horrific experience with another repair facility in the area. I looked in google and saw their amazing reviews and decided to give them a try. From the first time I arrived at the shop I received amazing customer service. The shop was technically closed when I arrived but the Owners Nephew was still kind enough to speak with me about my issue and advised me what time Mr.Desmond would be in. I waited and spoke to Mr.Desmond, let him know my issue and he assured me he would take care of me. Ms.Lolita was amazing with helping me with my warranty people, and walking me through the entire process. It felt good not to worry about somebody getting over on me because she showed me everything up front, what I would be paying, what it was for, and what the warranty would cover. I’m so appreciative to the entire team. After my vehicle was dropped off it was ready in two days as promised. Thank you Carlord Team. Shall I need any services on my vehicle again I will surely be back.
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April 2023 by Ashley Gould
I’ve been going here for years. Desmond is a solid mechanic and provide exceptional service
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August 2022 by Kimmie M.
The best automotive experience I've had in a long time! From the initial appointment booking to the service provided on my vehicle. The young lady took my information and concerns about my vehicle and followed up with a confirmed appointment date and time. Prior to performing any work, the shop owner spoke with me and offered suggestions/options regarding vehicle make and model.
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June 2022 by Natoya Marriott
Too expensive and they don’t communicate well.
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October 2021 by Peggy Brennan
5 star service for sure! Just like they claim, honest, expert and straightforward. I drive a LOT and am so lucky to have Desmond and Carlord nearby!
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October 2021 by Claudia Noel
Carlord, is the best when you need your vehicle repair properly, take it to an honest, reliable, professional shop he is the best.
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August 2021 by Diane Campbell
The service and support from Desmond and Ms. Lolita is excellent.I have been taking my cars to Carlord for service for over a decade. I have never had any issues that Desmond cannot fix and the cost is affordable. He is trustworthy and honest. Do not take your car to the dealership for service, take it here!Services: General repairs & maintenance
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August 2021 by Tracy Exum
Lolita provides friendly and professional customer service. She shows concern for our concerns and will work with you and vendors to find the best prices. Desmond provides exceptional professional quality work and demonstrates a thorough understanding of his craft. They are my go to for all things automotive!Services: General repairs & maintenance
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August 2021 by Prince Olamide
This is my car ? home repair shop period. They're the best at what they do. I truly appreciate the services they rendered. Happy customer ?Service: Oil change
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December 2020 by Margaret Lo Hing
Always willing to help. Excellent customer service. They know what they are doing and excels in that arena.
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August 2020 by Lisa Clark
Desmond is honest, fair, and very knowledgeable.
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June 2020 by Linda Frazier
Love it car loves it i am glad that i know a christian wh knows someone who is honest...thanks goes out to carlord. LoL
