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June 2024 by Magdalene Boudreaux
The woman who drew my blood was super rude and the actual draw was really painful and took a bunch of tries. Don’t go here.
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June 2024 by Norman Hendrickson
I arrived 15 minutes early, signed in, was called in 3 minutes, and was finished just before the appointment time. The tech who took my blood sample, Daniah, was outstanding.
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June 2024 by Elizabeth mackessy-lloyd
Staff is friendly, welcoming, knowledgeable and proficient. Excellent experience!
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May 2024 by Bludva5939
sat 20 minutes after my appointment time and something told me to just leave but i had no where to be so i waited. got to the back to have my blood drawn only to watch as another patient walks in the room with her urine sample and the phlebotomist tells her to set the sample on the counter that she has the basket with the vials she’s going to use to draw my blood with sitting on. holding the urine sample cup with a napkin wrapped around it the patient almost sets her urine sample in the same basket holding the vials to be used on me but before she can set it down completely the tech tells her set the sample beside the basket not in it.
i ask the tech about this exchange i just witnessed and she tells me she can get new materials to use on me. instead of removing the urine sample from the area and wiping down the counter and the basket she had the vials in she moves the urine sample further back on the counter, takes off her gloves and sets new vials on that very same counter which all roll into the same spot that the previous patients’s urine sample cup was sitting in. NO NO AND NO. i work in the medical field and im not talking about sitting at a desk this is very unsanitary. the urine sample cup has always been left in the bathroom or right outside, never in the immediate vicinity of where they draw blood unless this is new protocol which i doubt.
it made me even more uncomfortable that i’ve never gotten blood drawn from my right arm only
my left. i told her to do it from my left because there is a big fat vein there very easy to see and reach yet she settled on my right which only has a very small vein you can hardly see. i cant speak on how you’re supposed to draw blood so i wont but maybe the tech expected that she could accomplish something on me that no one ever could. i dont know and didnt stick around to find out because i kindly took that tie off my arm, said thank you, told her to cancel my order and walked out.
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May 2024 by PHYLLIS DAWSON
I've been to the Bowie locatiom many times. Staff is always professional and efficient, but friendly and personable, regardless of whether I walk-in or make an appointment.
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May 2024 by Florante Laura
The experience was just amazing, from scheduling all the way to getting my results. Location was excellent, easy to get to, ample parking, clean outside and inside, well lighted lobby, waiting room and lab itself. Staff members were very professional, courteous, respectful, well attired, knowledgeable, organized, systematic and cheerful. Check in was a breeze. Results were available same day, if not, the following day via website that was easy to navigate. Highly and strongly recommendable. Thanks.
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May 2024 by Joseph Bottner
Very pleased with my visit and was impressed with the technician! (great personality and very professional)
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May 2024 by Julie Adeoye
Professionalism
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May 2024 by Mamie Kella
Very professional
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May 2024 by Orman Avery
My paperwork from my dr always seems to be unavailable at my time of visit. I specifically call my dr and have them fax my bloodwork request but quest doesn't seem to have it when I'm there, not sure why.
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May 2024 by Joe Quattrochi
My phlebotomist was fantastic!
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May 2024 by Winter Buzzard
Waited over 20 minutes past my appointment time, I told my phlebotomist about my extreme anxiety, yet she was incredibly unhelpful when it came to answering a single question I asked her. I told her that my veins were hard to find in the past and that she should check both arms, but was told not to worry about it. She then proceeded to stick me multiple times, even moving the needle around at one point. The single most painful blood draw I’ve ever experienced. And the most unhelpful phlebotomist I’ve ever seen. The other staff were wonderful helping me with lightheadedness and nausea from the pain after the drawing, and incredibly compassionate. But the draw itself and the behavior of the Phlebotomist was beyond unacceptable, and enough to fully detract from the positives. I urge anyone looking for a lab work place to AVOID this place at any cost. I’ve had significantly better lab work done by CNAs, than these Phlebotomists.
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May 2024 by Denise Branch Jackson
My experience at the Bowie, MD location was excellent. The staff is very professional, supportive and kind. My phlebotomist, Ms. Alexandria Palmer was excellent. She took care in discussing my concerns and my blood drawing experience. She knew exactly what I needed to receive the best experience. I intentionally visit this location when I need blood drawn because of the staff and their level of expertise.
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May 2024 by Michelle Moore
I arrived early and the lab technician/nurse called me back early. She was efficient with the blood draw and I was done in 5 mins. Incredible!
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May 2024 by Calendra Blanks
This specific Quest Diagnostics has by far the best phlebotomist on this side of Heaven. Ms. Mardea J. Kamara is the absolute best! I was prior military and have been to a hospital or two in my life time. I have always been told I have small veins and people could never find my veins. This is the second review I am writing about Ms. Mardea because she has found my veins on the first try for a second visit in a row. I didn’t feel a thing and the blood just flowed! May God continue to bless her and I pray you all have the same delightful experience I have had today! She is the best!
