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January 2024 by Angela Givens
I love Ameri Benz! They provide a high quality experience with an affordable budget for my needs. The staff is wonderful you are treated as if you’re family ❤️?
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October 2023 by FlourishFlair CS
Scammers. They lied and said they replaced my cabin dust filter. They took my money but didn’t replace it at all. You have to check behind them to make sure they complete the work they claim they are doing. They also pretend your car needs more work or claim things need to be repaired that don’t actually need repairs to get more money.Services: Air & cabin filter replacement
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June 2023 by Selena Jones
I absolutely love Ameri Benz and everyone who works there. Excellent service customer for over 5yrs.They are so amazing Customer service; price is always great. Plus they wash my car. I will give 5 stars everytime!!!Services: Exhaust
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May 2023 by Jocelyn Route
I highly recommend this great Auto Service Shop. I purchased my Mercedes 350e in the pandemic and I searched for a mechanic here locally in Bladensburg. From the time I just got an oil change to now getting some maintenance on my coolant system AmeriBenz has been reliable, honest, and has taken excellent care of my vehicle. I would recommend them to anyone looking to have a one on one relationship with your mechanic. The mechanic calls me to discuss my options and the different aspects I can take to make my car better. Regular maintenance needs are discussed and this establishment is minority owned.Services: Electrical repair
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April 2023 by DivaJocelyn R.
I highly recommend this great Auto Service Shop. I purchased my Mercedes 350e in the pandemic and I searched for a mechanic here locally in Bladensburg. From the time I just got an oil change to now getting some maintenance on my coolant system AmeriBenz has been reliable, honest, and has taken excellent care of my vehicle. I would recommend them to anyone looking to have a one on one relationship with your mechanic. The mechanic calls me to discuss my options and the different aspects I can take to make my car better. Regular maintenance needs are discussed and this establishment is minority owned.
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February 2023 by Traci Johnson
DO NOT TAKE YOUR MERCEDES TO THIS SHOP THEY ARE CROOKED! They quoted my insurance company to replace the damaged quarter panel and got paid for the work but they did NOT replace it, they patched it! They also replaced my rear windshield, got paid for it but used an AFTER MARKET product! They didn't ensure all of the signals from the antennae work. Now the radio is fuzzy, the keys don't send signals to push start the ignition, the touch locks don't work and the key must be within 6 inches to lock and unlock the doors. And to insult my intelligence, their response is that "you just have to drive it for a while." Took it to a REAL Mercedes shop and they confirmed that they used an aftermarket glass, the antennae were wrong which is causing all of these issues. Meanwhile, Ameribenz has been paid by my insurance company. They are not to be trusted.Services: Auto body & trim repair
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February 2023 by T J.
DO NOT TAKE YOUR MERCEDES TO THIS SHOP THEY ARE CROOKED! They quoted my insurance company to replace the damaged quarter panel and got paid for the work but they did NOT replace it, they patched it! They also replaced my rear windshield, got paid for it but used an AFTER MARKET product! They didn't ensure all of the signals from the antennae work. Now the radio is fuzzy, the keys don't send signals to push start the ignition, the touch locks don't work and the key must be within 6 inches to lock and unlock the doors. And to insult my intelligence, their response is that "you just have to drive it for a while." Took it to a REAL Mercedes shop and they confirmed that they used an aftermarket glass, the antennae were wrong which is causing all of these issues. Meanwhile, Ameribenz has been paid by my insurance company. They are not to be trusted
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November 2022 by Felicia Michael
I have been having my SUV serviced at Ameri Benz for over four years. Metalgne and his team are honest and knowledgeable about Mercedes vehicles. Their waiting room and bathroom is clean. When I leave, I can say that I am a satisfied customer.Update: We relocated 400 miles away but purchased another Mercedes from a private owner in the DMV. Since it had not been driven in over 2 years, we had it serviced before leaving town. Because of the great service we had received over the years, we went back to Metalgne and his team at Ameri Benz. They did not disappoint. Fast forward two months later, we took the vehicle to the Mercedes service center in our town to take care of a recall. Our car passed their inspection with flying colors. We could not have been more pleased with the quality service we once again received.
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October 2022 by William M
Their customer service is bad and they never respond in a timely manner. They take your money and provide terrible service.
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August 2022 by Ronald Wilson
Awesome service and they take great of your car and wash it as well.
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May 2021 by Benita B.
The worst Benz shop to bring you're car this place is a rip off, I have a Gclass 2016 had a few services done on this place and my car is just a mess leaking oil everywhere I order the parts I needed They never came in, I went in for a reg oil change the team that was working on my car forgot to put the MOTOR OIL in my car I was charged 124 and left i was not aware of what they did but something felt weird in my car I went back and they told me they had forgot to put in the oil I didn't fuss i understand mistakes happens but n ot once did they apologize or gave me a refund than they but old me I needed a new tail light they tried to over charge me more than the dealer! the owner metali is never there to see and even when he is he is the worst his just nasty including his brother Abraham his very rude rips off customers over charges them and lies about everything he yells at his employees they never have anything in stock not even window liquid there's always some fat guy fussing about a Bentley this guys worked on and his car caught on fire they ripped him off they even had costumers getting rob in front of the shop cops are always being called! they're not honest so of course costumers are gonna get upset and over react the place is a dirty place not clean at all they have any type of ppl walking in and out selling drugs and acting like fools this place is a mess honestl!
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May 2021 by Kira S.
I have a Mercedes R350. I noticed that I had to add oil to my van before it was due for an oil change, so I took my van here because I knew that I had an oil leak. They inspected my van and told me that I needed a few thousand dollars worth of work to include the $1600 for the oil leak. This is my vacation vehicle. I drive my Lexus everyday. So, I kept my van parked until I was able to pay for everything they suggested a couple of months later. I got all of the work done and took a road trip. My oil was still low after 1,000 miles. I took it back and was assured that the oil leak was fixed. It wasn't fixed. So, I got an oil change at a different location, but I called back again to complain. I told the employee that I will take my van there for my next oil change so they could see that the leak was never fixed. So, when I took back for the next oil change they told me that I have another oil leak and I will have to pay another few thousand dollars even though it never stopped leaking from the first time they claimed to fix the first oil leak. I ran out of oil 1,000 miles after they did the oil change so I asked if they would top it off with oil. They said that they would but would charge me for the oil. So, I definitely wouldn't recommend this place to anyone. I am going to take it to the dealership because I want my work fixed after paying my hard earned money.
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January 2021 by Gideon Ihezie
Ameri Benz is one of the best place I ever been my entire 18 years owning a Mercedes-Benz I have been coming to ameriben the past 9 years this place nothing but honesty quality great price great customer service. thank you especially during this time with covid-19 they've been working with me with they honest opinion and giving me the best price I can be able to manage throughout this difficult time I just like to say thank you Ameri Benz is the place to be God bless this people ????
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December 2020 by June Carter
I had a broken under carriage fender liner and Ameri Benz ordered the part and received the part in the time frame they stated. They applied the part in under 30 minutes which caused me to look like this ?. Not worrying but shocked. The waiting room was very tidy and comfortable. I felt safe and excited as it was the first visit for me. I plan to return with my other vehicle for more TLC maintenance and care by the staff and proprietors. Much success to Ameri Benz!!!
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December 2020 by Ricky Berger
Great service excellent employees very Timely and prices a very compatible