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July 2024 by P I
My OB switched from LabCorp to Quest. UNFORTUNATELY.
This Quest location is really confusing to locate. Paid parking only. And then you find out that at 1pm on a weekday nobody can see you. Awesome.
LabCorp has none of these issues, esp. their Rockville Pike location. Park for free, walk-in, done in 20 minutes.
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June 2024 by Susan Stinson
Pleasant, professional staff. No waiting with appointment time.
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May 2024 by Maggie Meyer
I had a wonderful experience today, and the staff was so kind and friendly, even though they were five minutes late due to a really bad accident on the beltway. They were calm and kind, and they had me in and out in 5 minutes!!! Their lateness was out of their control and yet they were very apologetic.
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May 2024 by David Gideos
The technician was awesome. Made me feel really comfortable.
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May 2024 by L Harr
I am a fully disabled veteran. I see many in the medical field on a regular basis. Labs are a very frequent part of my care. But this visit was especially different because of Ruth. I was amazed by her professionalism, her warmth, her knowledge, and above all else, her willingness to go to length to ensure I left there empowered and complete. I believe Quest could benefit if she went around to all locations and trained other employees on how to get the job done quickly, expertly, and with the utmost pleasant experience a client can receive. Ruth was the brightest part of a very gloomy day. She is the model that all phlebotomists should follow. Please let her know of my remarks and I hope she can be rewarded.
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May 2024 by Joan Rolf
I find the staff technicians excellent, they are very good at what they do and are very friendly. I go to the Rockledge location because of the great staff.
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February 2024 by Scott Palumbo
Awful every time. Inefficient, non-communicative, and run down facility - feels like you are in Cold War Yugoslavia.
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January 2024 by Patricia Timmerman
DECEMBER 28, 2023
I NEEDED TO HAVE BLOOD DRAWN TODAY.
OUR SON, DAVID ASKED ME WHY WE HAD TO DRIVE ALL THE WAY OVER FROM SILVER SPRING, TO ROCKLEDGE DRIVE IN BETHESDA TO THE QUEST LABORATORY,
ON THE WAY OUT OF THE LAB, DAVID SAID, "I UNDERSTAND NOW."
IN ADDITION TO THEIR EXPERTISE, THE SMILES ON THEIR FACES WELCOMING US AND THEIR GRACIOUSNESS THROUGHOUT OUR VISIT WAS MOST OBVIOUS.
THANK YOU,
KATHLEEN PATRICIA TIMMERMAN
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November 2023 by Paula Eiblum
had 10:30 appointment confirmed by email. Closed. Doors locked. No telephone number to contact.
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November 2023 by Clayton Clark
If I could give less stars I would. Why on God's green earth is there only one person???? Quest is ran by a bunch of idiots.
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November 2023 by Claudia S.
The WORST- never come here! Staff was rude and argumentative. Zero kindness or empathy.
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November 2023 by Keegan Ball
Don’t ever go here. Wasted my time showing up for my appointment and the doors were locked and no one answered the phone.
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October 2023 by Esther Marijani
I will never go to Quest diagnostics at Bethesda. The lady is so rude, I stayed there for 3 hours and yet I didn’t get my test. At the end she told me it is a lunch break and I should vacate the building. So sad after losing 3 hours and 10 $ for parking fees.
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October 2023 by Juliette Schank
Why is the door locked?? There is a line of people waiting to get in and the doors are locked and no one’s here! What??
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September 2023 by vince
I have came here for a drug test multiple times and the staff I've meet were super friendly, cheerful, and polite. This time staff member was nice enough to give me one of those children's stickers at the end (my silly request). I feel safe and comfortable going here! Never had a problem.Take care,
