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August 2024 by Gregg Holland
On Monday August 12 at approximately 930 pm Cashier #6 sold a membership to a family ahead of myself while I waited patiently well after the purchase of the membership and products the cashier continued to have a conversation with the family laughing and ignoring the rest of the patrons. After about 10 minutes customer service recognized and called me over to record my purchase while the cashier continued the same demeanor after I had purchased my items and was leaving the store
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August 2024 by Ladell Jessup
Deli is consistently understaffed, closed early or no one at the counter for service. Can take up to a half hour for you to be called. There's always one particularly angry worker who moves slow on purpose.
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August 2024 by fausto Penaranda
Its 8:06 am still not open...
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August 2024 by Victoria Klingensmith
BEWARE! This club is over weighing and thus over charging for their items. I bought a Norwegian salmon fillet. Package price says net weight is 2.54 lb. I come home and weigh the fillet as part of the cooking process and my scale weighs in at 1lb 10oz. That is a MASSIVE difference and is theft from the customer. I don’t want to have to worry if I am being robbed when I shop. There are no scales inside to verify weights. I’ve always liked being a member but now I’m very skeptical.
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August 2024 by Gary Brukiewa
Very limited selection . For kitchen appliances .
Employees are friendly and helpful. Satisfied with my purchase.
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July 2024 by Munchy Goodies
They giving memberships to Illegals
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July 2024 by Carolyn Phillips-Smith
After breaking a lug nut they decided they aren't able to do my tires. FINE. But now they want me to drive my car someplace else, get it fixed, and bring them the receipt for reimbursement. Sorry, not driving on a broken lug nut, and I'm not paying for the tow. So... now what?
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June 2024 by David Lanzalone
Understaffed/Poorly trained staff. Propane refill closed early due the only staff member trained to do it not showing up. Manager offered no solutions or recovery. Just a SOL shrug.
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May 2024 by Adriana Montilla
Today I felt very mistreated and humiliated by one of the employees called Lynear who treated me and yelled at me in front of everyone because she said she didn't understand what she was telling me.
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May 2024 by Tyler Fleming
I love shopping at BJS but unfortunately, I think I will be canceling my membership. For the last 3 visits, the deli has been closed early due to staffing issues. It’s a waste of time even coming. Maybe consider just changing the hours for the deli to specific time. I recommend visiting the location in White marsh.
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February 2024 by Thomas Collins Sr
Terrible service always at the deli , very slow always incapable employees .
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January 2024 by Alondra Ramirez-Espejo
I love the cakes, and the decoration it’s amazing, the laddy who decorates them she does an Amazing job.I been a member over 5 years and I have never been disappointed at all. Until Yesterday that Bakery department said that they are notGoing to be able to do no more decorations by request they will be only doing the decorations that they have in their book. Thats notFair at all ??
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December 2023 by Staciemarie Williams-Cornish
I would give them a lesson to than one star if I could I'm an Uber driver I just dropped off customers that paid over $60 to exchange an item that they purchased online for their daughter,with your assistance of door dash. They came with the receipt and were told that they needed some kind of number from door dash in order to exchange the$270 product without a BJ'S membership. THERE WERE 3 INDIVIDUALS THAT TOLD THIS LIE AS THEY LAUGHED AT THE COUPLE IN FRONT OF THEIR DAUGHTER. I AM SO COMPLETELY APPALLED AT THIS BEHAVIOR BECAUSE IT STRIKES A PERSON'S SOUL. I MEAN IMAGINE HOW THIS COUPLE FELT. THAT'S NOT ALL.... A male store Rep offered to help but only after he finished eating his rice.... What? What? WHAT? so how that situation didn't end up.... I commend the couple for maintaining their composure. It would have been more than bad words for a lot of people. The reps clearly found a way to get out of doing what they where getting paid for in a way that let them blame customer behavior for the event well guess what CATS OUT OF THE BAG. THESE INDIVIDUALS NEED TO BE SENT BACK TO HOW TO TREAT YOUR CUSTOMERS LIKE HUMAN BEINGS SCHOOL
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November 2023 by Irene Villapol
Buy lunch meat and whole wheat bread
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November 2023 by Friendly Steph
I've been coming here for years, and the food quality is amazing! ??
